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ITIL Intermediate SO Certification Course

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Learnovita’s ITIL Intermediate SO Online Certification Course emphasizes the concepts that should guide IT service operation operations, as well as the obstacles and dangers that will be present throughout this stage, important success elements, and other considerations for sustaining a stable IT service operation. You’ll learn about the many concepts that should guide IT service operating operations.

Preview Course Video
  • 40+ Hrs Hands On Training
  • 2 Live Projects For Hands-On Learning
  • 50 Hrs Practical Assignments
  • 24/7 Students

Online Classroom Batches Preferred

26- Feb- 2024
Monday (Monday - Friday)

Weekdays Regular

08:00 AM (IST)

(Class 1Hr - 1:30Hrs) / Per Session

21- Feb- 2024
Wednesday (Monday - Friday)

Weekdays Regular

08:00 AM (IST)

(Class 1Hr - 1:30Hrs) / Per Session

24- Feb- 2024
Saturday (Saturday - Sunday)

Weekend Regular

11:00 AM (IST)

(Class 3hr - 3:30Hrs) / Per Session

24- Feb- 2024
Saturday (Saturday - Sunday)

Weekend Fasttrack

11:00 AM (IST)

(Class 4:30Hr - 5:00Hrs) / Per Session

Can't find a batch you were looking for?
₹21000 ₹16000 10% OFF Expires in

No Interest Financing start at ₹ 5000 / month

Overview of ITIL Intermediate SO Online Course

The Learnovita ITIL Intermediate Service Operation (SO) training and certification course is especially made for professionals who work in event management and monitoring. Learning problem solving techniques like as root cause analysis and access management are other major goals of this course.IT governance, risks, budgets, and strategic assets are the main topics of this SO training course. As you study for the ITIL SO test, you will acquire service operation knowledge during the strategy, design, and transition phases.

Obtain Training for the Intermediate SO Certification for ITIL:

  • This course covers stakeholder communication and management, as well as technical and application management and service desk structure. Candidates for this qualification are also prepared for the ITIL Expert Certificate in IT service management.
  • The training focuses on IT budgets, risks, governance, and strategic resources, as well as transitional service operations, design, and strategy. The training is designed for IT professionals who manage IT service operations.
  • It includes all management and operational responsibilities for organising and carrying out the services created throughout the Service Strategy, Design, and Transition phases of the IT Service Lifecycle.
  • Greater job prospects, such as incident manager, service delivery manager, quality consultant, and service engineer, are made possible by ITIL certification.
  • After gaining a fundamental understanding of ITIL at this level, candidates can move on to the following level, which is the Intermediate level of the ITIL training course.
  • You will receive a certificate of completion at the conclusion of the course attesting to your successful completion of Learnovita's ITIL Intermediate SO technology training.
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Top Skills You Will Gain
  • Service Management Principles
  • The Service Lifecycle
  • Continual Service Improvement
  • ITIL Practices
  • Capacity and Availability Management
  • Service Level Management
  • IT Service Continuity Management

ITIL Intermediate SO Course Key Features 100% Money Back Guarantee

  • 5 Weeks Training

    For Become a Expert
  • Certificate of Training

    From Industry ITIL Intermediate SO Experts
  • Beginner Friendly

    No Prior Knowledge Required
  • Build 3+ Projects

    For Hands-on Practices
  • Lifetime Access

    To Self-placed Learning
  • Placement Assistance

    To Build Your Career

Top Companies Placement

An ITIL Intermediate SO Developer will be responsible for the integration and system tests for software changes. An ITIL Intermediate SO Developer is also responsible for designing and running user acceptance tests and implementing software changes.and more and are often rewarded with substantial pay raises as shown below
  • Designation
  • Annual Salary
    Hiring Companies
  • 3.24L
  • 6.5L
  • 13.5L
  • 4.50L
  • 8.5L
  • 16.5L
  • 4.0L
  • 6.5L
  • 13.5L
  • 3.24L
  • 6.5L
  • 12.5L

Training Options

One to One Training

₹23000₹ 18000

  • Lifetime access to high-quality self-paced eLearning content curated by industry experts
  • 8 industry case studies on real business problems
  • 6 hands-on projects to perfect the skills learnt
  • 8 industry case studies on real business problems
  • 6 hands-on projects to perfect the skills learnt

Online Training

₹21000₹ 16000

  • preferred
  • Live demonstration of features and practicals.
  • Lifetime access to high-quality self-paced learning and live online class recordings
  • Get complete certification guidance
  • Attend a Free Demo before signing up.

Next Demo Sessions

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Corporate Training

Customized to your team's needs

  • Self-Paced/Live Online/Classroom modes of training available
  • Design your own course content based on your project requirements
  • Learn as per full day schedule and/or flexible timings
  • Gain complete guidance on certification
  • 24x7 learner assistance and support

Self Paced Training

  • 50+ Hours High-quality Video
  • 28+ Downloadable Resource
  • Lifetime Access and 24x7 Support
  • Access on Your Computer or Mobile
  • Get Certificate on Course Completion
  • 3+ Projects
12500 ₹4500

ITIL Intermediate SO Course Curriculam

Trainers Profile

Trainers are highly knowledgeable in ITIL best practices and processes and have experience in leading IT service management initiatives. Trainers have experience in training and delivering ITIL Intermediate SO courses and examinations


There are no specific prerequisites for an ITIL Intermediate Service Operation (SO) course.

Syllabus of ITIL Intermediate SO Online Course Download syllabus

  • The purpose and objectives of service operation
  • The scope of service operation
  • Service operation’s value to the business
  • Service operation fundamentals
  • Stages of the service lifecycle
  • Achieving balance in service operations
  • Providing good service
  • Involvement in other lifecycle stages
  • Operational health
  • Documentation
  • Service operation inputs and outputs
  • The scope of the process
  • Value to the business
  • High level process activities and techniques
  • Triggers, inputs, outputs and interfaces
  • CSFs and KPIs
  • Challenges and risks
  • Monitoring and control
  • IT operations for management
  • Server and mainframe management
  • Network management
  • Database administration
  • Directory services management
  • Desktop and mobile device support
  • Middleware management
  • Service operation function of the service desk
  • Technical management function
  • IT operations management function
  • Application management function
  • Organizational structures
  • The generic requirements for service management tools
  • Event management
  • Incident management
  • Request fulfilment
  • Problem and access management
  • Service desk
  • Managing change in service operation
  • Service operation and project management
  • Risk in service operation
  • Operations staff involvement
  • Planning and implementing service management
  • Specific issues relevant to implementing service operation
  • Managing Change in Service Operation
  • Assessing and Managing Risk
  • Operations Staff involvement in Service Design and Service Transition
  • Challenges
  • Critical success factors
  • Risks
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Industry Projects

Project 1
ITIL project

The goal of the ITIL Project is to standardize the choice, preparation, provision, upkeep, and total lifespan of IT services inside an organization.

Project 2
SQL project

This SQL project helps a database management system to store, retrieve, manage, and manipulate data.

Project 3
Organizing for Service Operation

This project, Organizing for Service Operations, describes four primary functions that are in charge of carrying out all lifecycle processes.

Mock Interviews

  • Mock interviews by Learnovita give you the platform to prepare, practice and experience the real-life job interview. Familiarizing yourself with the interview environment beforehand in a relaxed and stress-free environment gives you an edge over your peers.
  • Our mock interviews will be conducted by industry experts with an average experience of 7+ years. So you’re sure to improve your chances of getting hired!

How Learnovita Mock Interview Works?

ITIL Intermediate SO Online Certification Training Objectives

  • This ITIL Intermediate SO training to help you advance both your career and your ITIL skill set. The ITIL course covers a variety of topics, such as constructing and generating value, using the framework's principles, fostering all fundamental and secondary ideas of Agile, DevOps, and four-dimensions-based service management.
  • Discover the procedures, guidelines, and techniques used throughout the running phase of a service's life cycle.
  • The goal, principles, methods, activities, functions, technology, and execution of service transformation will all be covered.
  • Topics such as event management, incident response, issue and access management, etc., will be covered.
  • The prerequisites for attaining the Intermediate Certification are provided below.
  • On the Peoplecert website, up-and-comers are required to hold and transmit the following under their profile.
  • ITIL Foundation Certificate (no modification necessary)
  • Certificate of Course Completion for ITIL Intermediate Service Operation Training.
  • Database administrators
  • Quality analysts
  • Operations managers
  • IT Professionals
  • Quality Analysts
  • Consultants
  • Anyone who is interested in learning ITIL
  • With ITIL training, a person can become an expert and move up in their career. ITIL is used by a lot of companies because it is thought to be the best IT Service Management solution. This gives people looking for work and business opportunities a lot of ways to get them. ITIL is expected to grow even more in the future, which will make it possible to hire a lot more experts for good jobs that pay well.
  • Organized the person who was being orchestrated
  • Adding trades, notes, and meetings
  • Make a Vuser script with different exercises.
  • Find out what visible signs you should look for during load testing.
  • Recognize both and strategies for an open relationship
  • Organizing and overseeing incident management support procedures and tools. The coordination of incident management's interactions with other service management procedures. Motivating the incident management procedure to perform at a high level of efficiency and effectiveness. Making data for management decisions.
  • Have earned the ITIL Expert certification, and
  • Have at least five years of experience working in IT service management at leadership, managerial, or senior management advisory levels.
  • Performance Testers are in high demand by companies like as Accenture, IBM, Barclays, Cognizant, and Infosys.
  • The robustness and reliability of all the best software solutions may be attributed to its foundation on a presentation testing strategy.
  • To keep an eye on how well incidents are being handled and suggest ways to enhance the process. Making sure the incident management mechanisms are developed and kept up to date. Dealing with catastrophic events Creation and maintenance of incident management processes and protocols
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Exam & Certification

At LearnoVita, You Can Enroll in Either the instructor-led Online Classroom Training or Online Self-Paced Training. Online Classroom:
  • Participate and Complete One batch of ITIL Intermediate SO Training Course
  • Successful completion and evaluation of any one of the given projects
Online Self-learning:
  • Complete 85% of the ITIL Intermediate SO Certification course
  • Successful completion and evaluation of any one of the given projects
Honestly Yes, We Provide 1 Set of Practice test as part of Your ITIL Intermediate SO Training course. It helps you to prepare for the actual ITIL Intermediate SO Certification exam. You can try this free ITIL Intermediate SO Fundamentals Practice Test to Understand the Various type of tests that are Comes Under the Parts of Course Curriculum at LearnoVita.

This is the Certification levels that was Structured under the ITIL Intermediate SO Certification Path.

  • LearnoVita ITIL Intermediate SO Certification
  • Learn About the Certification Paths.
  • Write Code Daily This will help you develop Coding Reading and Writing ability.
  • Refer and Read Recommended Books Depending on Which Exam you are Going to Take up.
  • Join LearnoVita Online Training Course That Gives you a High Chance to interact with your Subject Expert Instructors and fellow Aspirants Preparing for Certifications.
  • Solve Sample Tests that would help you to Increase the Speed needed for attempting the exam and also helps for Agile Thinking.
Honestly Yes, Please refer to the link This Would Guide you with the Top 20 Interview Questions & Answers for ITIL Intermediate SO Developers.

ITIL Intermediate SO Course FAQ's

LearnoVita Offers the Best Discount Price for you CALL at +91 93833 99991 and know the Exciting offers Available for you!!!
Yes, you can attend the demo session. Even though We have a limited number of participants in a live session to maintain the Quality Standards. So, unfortunately, participation in a live class without enrolment is not possible.If you are unable to attend you can go through our Pre recorded session of the same trainer, it would give you a clear insight about how are the classes conducted, the quality of instructors, and the level of interaction in the class.
All Our instructors are working professionals from the Industry, Working in leading Organizations and have Real-World Experience with Minimum 9-12 yrs of Relevant IT field Experience. All these experienced folks at LearnoVita Provide a Great learning experience.
The trainer will give Server Access to the course seekers, and we make sure you acquire practical hands-on training by providing you with every utility that is needed for your understanding of the course
  • LearnoVita will assist the job seekers to Seek, Connect & Succeed and delight the employers with the perfect candidates.
  • On Successfully Completing a Career Course with LearnoVita, you Could be Eligible for Job Placement Assistance.
  • 100% Placement Assistance* - We have strong relationship with over 650+ Top MNCs, When a student completes his/ her course successfully, LearnoVita Placement Cell helps him/ her interview with Major Companies like Oracle, HP, Wipro, Accenture, Google, IBM, Tech Mahindra, Amazon, CTS, TCS, HCL, Infosys, MindTree and MPhasis etc...
  • LearnoVita is the Legend in offering placement to the students. Please visit our Placed Students's List on our website.
  • More than 5400+ students placed in last year in India & Globally.
  • LearnoVita Conducts development sessions including mock interviews, presentation skills to prepare students to face a challenging interview situation with ease.
  • 85% percent placement record
  • Our Placement Cell support you till you get placed in better MNC
  • Please Visit Your Student's Portal | Here FREE Lifetime Online Student Portal help you to access the Job Openings, Study Materials, Videos, Recorded Section & Top MNC interview Questions
After Your Course Completion You will Receive
  • LearnoVita Certification is Accredited by all major Global Companies around the World.
  • LearnoVita is the unique Authorized Oracle Partner, Authorized Microsoft Partner, Authorized Pearson Vue Exam Center, Authorized PSI Exam Center, Authorized Partner Of AWS and National Institute of Education (nie) Singapore
  • Also, LearnoVita Technical Experts Help's People Who Want to Clear the National Authorized Certificate in Specialized IT Domain.
  • LearnoVita is offering you the most updated, relevant, and high-value real-world projects as part of the training program.
  • All training comes with multiple projects that thoroughly test your skills, learning, and practical knowledge, making you completely industry-ready.
  • You will work on highly exciting projects in the domains of high technology, ecommerce, marketing, sales, networking, banking, insurance, etc.
  • After completing the projects successfully, your skills will be equal to 6 months of rigorous industry experience.
At LearnoVita you can enroll in either the instructor-led Online Training, Self-Paced Training, Class Room, One to One Training, Fast Track, Customized Training & Online Training Mode. Apart from this, LearnoVita also offers Corporate Training for organizations to UPSKILL their workforce.
LearnoVita Assures You will Never lose any Topics and Modules. You can choose either of the Three options:
  • We will reschedule the classes as per your convenience within the stipulated course duration with all such possibilities.
  • View the class presentation and recordings that are available for online viewing.
  • You can attend the missed session, in any other live batch.
Just give us a CALL at +91 9383399991 OR email at contact@learnovita.com
Yes We Provide Lifetime Access for Student’s Portal Study Materials, Videos & Top MNC Interview Question After Once You Have Enrolled.
We at LearnoVita believe in giving individual attention to students so that they will be in a position to clarify all the doubts that arise in complex and difficult topics and Can Access more information and Richer Understanding through teacher and other students' body language and voice. Therefore, we restrict the size of each ITIL Intermediate SO batch to 5 or 6 members
Learning ITIL Intermediate SO can help open up many opportunities for your career. It is a GREAT SKILL-SET to have as many developer roles in the job market requires proficiency in ITIL Intermediate SO. Mastering ITIL Intermediate SO can help you get started with your career in IT. Companies like Oracle, IBM, Wipro, HP, HCL, DELL, Bosch, Capgemini, Accenture, Mphasis, Paypal, and MindLabs.
The Average ITIL Intermediate SO Developer salary in India is ₹4,43,568 per annum.
You can contact our support number at +91 93800 99996 / Directly can do by LearnoVita E-commerce payment system Login or directly walk-in to one of the LearnoVita branches in India.
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