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ITIL Certification Training & Placement

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100% Job Guarantee | Minimum CTC: ₹ 5 LPA
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  • 40+ Hrs Hands On Training
  • 3+ Live Best Industry Projects
  • 25+ Practical Assignments
  • 24/7 Student Helpdesk

Online Classroom Batches Preferred

17- Jun- 2024
Monday (Monday - Friday)

Weekdays Regular

08:00 AM (IST)

(Class 1Hr - 1:30Hrs) / Per Session

12- May- 2024
Wednesday (Monday - Friday)

Weekdays Regular

08:00 AM (IST)

(Class 1Hr - 1:30Hrs) / Per Session

15- Jun- 2024
Saturday (Saturday - Sunday)

Weekend Regular

11:00 AM (IST)

(Class 3hr - 3:30Hrs) / Per Session

15- Jun- 2024
Saturday (Saturday - Sunday)

Weekend Fasttrack

11:00 AM (IST)

(Class 4:30Hr - 5:00Hrs) / Per Session

Can't find a batch you were looking for?
₹21000 ₹16000 10% OFF Expires in

No Interest Financing start at ₹ 5000 / month

ITIL Certification Training Overview

ITIL certification Course offers a comprehensive understanding of IT service management best practices. Through a structured curriculum, participants learn about the ITIL framework, its principles, processes, and roles. Covering topics from service strategy to continual service improvement, the training equips individuals with the knowledge to align IT services with business goals, enhance efficiency, and deliver value to customers. With ITIL v4 certification, professionals demonstrate expertise in IT service management, enhancing career prospects and organizational capabilities.

Additional Info

Exploring Future Trends in ITIL Certification Course

  • Integration With Agile and DevOps: As organizations increasingly adopt Agile methodologies and DevOps practices to accelerate software delivery, ITIL certification programs may evolve to incorporate principles and practices from these frameworks. This could involve emphasizing collaboration, automation, and continuous improvement across IT service management processes.
  • Focus on Digital Transformation: With the growing importance of digital transformation initiatives, ITIL certification programs may place greater emphasis on aligning IT services with business objectives, enabling innovation, and managing digital service delivery effectively. This could include topics such as cloud computing, cybersecurity, IoT (Internet of Things), and AI (Artificial Intelligence).
  • Service Management Automation: As automation technologies become more prevalent, ITIL certification programs may cover automation concepts and tools extensively. This could include topics such as robotic process automation (RPA), AI-driven IT operations (AIOps), and self-service portals for incident management and service requests.
  • Customer Experience Management: IT service management is increasingly focusing on enhancing the customer experience. Future ITIL certification programs may include modules on customer experience management, service design thinking, and techniques for gathering and analyzing customer feedback to improve service quality.
  • Multi-Supplier Integration: With the rise of multi-sourcing and outsourcing arrangements, ITIL certification programs may address the challenges of managing services across multiple suppliers and integrating them into cohesive end-to-end service delivery. This could involve topics such as vendor management, service integration and management (SIAM), and contract negotiation.
  • Cybersecurity and Risk Management: Given the growing threats of cyber-attacks and data breaches, ITIL certification programs may incorporate modules on cybersecurity best practices, risk management frameworks, and incident response procedures. This could help IT professionals better understand their roles and responsibilities in protecting organizational assets and ensuring business continuity.
  • Service Management in Hybrid Environments: With the increasing adoption of hybrid IT environments (combining on-premises systems with cloud services), ITIL certification programs may address the challenges of managing services across different platforms and environments. This could include topics such as hybrid cloud management, containerization, and orchestration tools.
  • Soft Skills and Leadership Development: In addition to technical competencies, future ITIL certification programs may place greater emphasis on soft skills and leadership development. This could include modules on communication, teamwork, problem-solving, and change management, as well as leadership skills for managing cross-functional teams and driving organizational change.
  • Customization and Specialization: As ITIL continues to be adopted across diverse industries and organizational contexts, future certification programs may offer greater flexibility for customization and specialization. This could involve offering specialized tracks or modules tailored to specific industry verticals, job roles, or areas of expertise within IT service management.

Mastering ITIL Framework Essentials

  • Incident Management: This concept involves handling disruptions or issues in IT services to restore normal service operations as quickly as possible. ITIL emphasizes the importance of documenting incidents, analyzing their root causes, and implementing preventive measures.
  • Change Management: ITIL stresses the significance of managing changes to IT services in a structured manner to minimize disruptions and risks. Change management involves assessing, prioritizing, and authorizing changes, as well as communicating and coordinating with stakeholders.
  • Problem Management: Problem management focuses on identifying and resolving the root causes of recurring incidents to prevent their recurrence. ITIL advocates for proactive problem management practices, including trend analysis and known error databases.
  • Service Level Management (SLM): SLM involves defining, negotiating, and monitoring service level agreements (SLAs) with customers to ensure that IT services meet their requirements and expectations. ITIL guides the establishment of SLAs, measurement of service performance, and addressing any deviations.
  • Configuration Management: Configuration management involves maintaining accurate and up-to-date information about the configuration of IT assets and their relationships. ITIL emphasizes the importance of configuration management databases (CMDBs) for managing configuration items (CIs) and supporting other ITIL processes.
  • Service Desk: The service desk serves as a single point of contact between users and IT service providers, handling service requests, incidents, and inquiries. ITIL guides the establishment and operation of an effective service desk, including incident logging, categorization, and prioritization.
  • Capacity Management: Capacity management focuses on optimizing the use of IT resources to cost-effectively meet current and future demand for IT services. ITIL guides capacity planning, performance monitoring, and optimization techniques.
  • Release Management: Release management involves planning, scheduling, and controlling the rollout of changes and updates to IT services. ITIL emphasizes the need for coordination between different teams and stakeholders to ensure smooth and efficient releases.
  • Continual Service Improvement (CSI): CSI involves systematically reviewing and improving IT service management processes, services, and infrastructure to enhance efficiency, effectiveness, and customer satisfaction. ITIL promotes a culture of continual improvement through metrics, feedback mechanisms, and regular assessments.

Roles And Responsibilities Within The ITIL-Certified Ecosystem

  • Service Owner: A service owner is responsible for the overall management of a specific IT service throughout its lifecycle. This includes defining the service strategy, ensuring alignment with business needs, and overseeing its delivery and performance.
  • Service Desk Analyst: Service desk analysts are frontline support personnel who handle incoming incidents and service requests from users. They troubleshoot issues, provide assistance, and escalate complex problems to higher-level support teams if necessary.
  • Change Manager: Change managers are responsible for controlling the lifecycle of all changes to IT infrastructure and services. They evaluate change requests, assess potential impacts, and ensure that changes are implemented smoothly while minimizing disruptions to the business.
  • Problem Manager: Problem managers are tasked with identifying and resolving the root causes of recurring incidents and proactively preventing future occurrences. They analyze incident data, coordinate investigations, and implement corrective actions to improve service stability.
  • Incident Manager: Incident managers oversee the efficient resolution of unplanned disruptions to IT services. They prioritize and manage the response to incidents, communicate with stakeholders, and restore normal service operations as quickly as possible.
  • Service Level Manager: Service level managers define, negotiate, and monitor the level of service agreed upon with customers through service level agreements (SLAs). They ensure that services meet agreed-upon performance targets and address any discrepancies or escalations.
  • Release Manager: Release managers coordinate the planning, scheduling, and deployment of software and hardware releases into the production environment. They work closely with development, testing, and operations teams to ensure smooth and timely releases with minimal risk to service continuity.
  • Configuration Manager: Configuration managers maintain an accurate record of the configuration items (CIs) that make up an organization's IT infrastructure. They establish and enforce configuration management processes to ensure consistency, control, and traceability of configuration changes.
  • Capacity Manager: Capacity managers are responsible for ensuring that IT resources (such as servers, storage, and network bandwidth) are adequately sized to meet current and future demands. They forecast capacity requirements, analyze usage trends, and optimize resource allocation to support business growth.

Companies Seeking ITIL Certification Professionals

  • IBM: IBM offers a wide range of IT services and solutions. ITIL certification is highly desirable for roles involved in service delivery and management within their Global Technology Services division.
  • Accenture: As a global consulting and professional services firm, Accenture frequently uses ITIL principles to improve service delivery and optimize IT operations for its clients.
  • Deloitte: Deloitte's IT consulting services often involve IT service management, making ITIL certification a valuable asset for professionals working on projects related to IT infrastructure and operations.
  • Hewlett Packard Enterprise (HPE): HPE provides IT infrastructure solutions and services, and ITIL certification is often sought after for roles involved in managing and optimizing IT processes and services.
  • Capgemini: Capgemini offers consulting, technology, and outsourcing services, and ITIL certification is important for professionals involved in IT service management and delivery.
  • Cisco: Cisco, a leader in networking and IT solutions, values ITIL certification for roles involved in managing IT services, particularly within its customer support and service delivery teams.
  • Microsoft: Microsoft's IT operations and support teams often follow ITIL best practices, making ITIL certification beneficial for professionals involved in managing Microsoft-based IT services and solutions.
  • Amazon: AWS, Amazon's cloud computing division, values ITIL certification for professionals involved in managing cloud services and supporting AWS customers.
  • ServiceNow: ServiceNow is a leading provider of IT service management (ITSM) software, and ITIL certification is highly valued for the roles involved in implementing and managing ServiceNow solutions.
  • Infosys: Infosys, a global IT consulting and services company, often requires ITIL certification for professionals working on projects related to IT service management, process optimization, and service delivery.
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Top Skills You Will Gain
  • Service Strategy
  • Service Transition
  • Service Operation
  • Incident Management
  • ITIL Framework Knowledge
  • Change Management
  • Problem Management

ITIL Certification Course Key Features 100% Money Back Guarantee

  • 5 Weeks Training

    For Become a Expert
  • Certificate of Training

    From Industry Certified ITIL Experts
  • Beginner Friendly

    No Prior Knowledge Required
  • Build 3+ Projects

    For Hands-on Practices
  • Lifetime Access

    To Self-placed Learning
  • Placement Assistance

    To Build Your Career

Top Companies Placement

In our ITIL course, we optimize the hiring process for companies, ensuring they acquire skilled professionals proficient in implementing and optimizing ITIL solutions. Graduates can anticipate competitive compensation packages, with our placement assistance providing opportunities for significant salary growth.

  • Designation
  • Annual Salary
    Hiring Companies
  • 3.5L
    Min
  • 5.5L
    Average
  • 10L
    Max
  • 3.5L
    Min
  • 6L
    Average
  • 12L
    Max
  • 3.5L
    Min
  • 6L
    Average
  • 12L
    Max
  • 3.7L
    Min
  • 6.5L
    Average
  • 13L
    Max

Training Options

One to One Training

₹23000₹ 18000

  • Exclusive one-on-one sessions for personalized skill development.
  • Latest version curriculum is provided by industrial professionals.
  • Get industry-recognized certification with placement assistance.
  • Lifetime Access to Study Materials, Videos & Top MNC Interview Question.
  • Work on multiple Industry-specific projects to enhance your portfolio.

Online Training

₹21000₹ 16000

  • preferred
  • Schedule your sessions at your preferred timings for maximum convenience.
  • Lifetime access to high-quality self-learning and live online class recordings.
  • Attend a Free Demo before signing up.

Next Demo Sessions

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Corporate Training

Customized to your team's needs

  • Self-Paced/Live Online/Classroom modes of training available.
  • Design your own course content based on your project requirements.
  • Comprehensive certification guidance for your career advancement.
  • Get 100% Job-oriented Training With Dedicated Placement Support.
  • Receive 24x7 assistance and support to maximize your learning experience.

Self Paced Training

  • 50+ Hours High-quality Video
  • 28+ Downloadable Resource
  • Lifetime Access and 24x7 Support
  • Access on Your Computer or Mobile
  • Get Certificate on Course Completion
  • 3+ Projects
12500 ₹4500

ITIL Certification Course Curriculum

Trainers Profile

Our trainers are certified experts with substantial industry experience, currently employed by top multinational corporations. At Learnovita, our trainers are dedicated to providing learners with the latest insights and industry best practices in ITIL, ensuring their preparedness to excel in the competitive job market.

Syllabus of ITIL Certification Online Course Download syllabus

  • Overview of ITIL
  • History and Evolution
  • Benefits of ITIL
  • ITIL Framework Overview
  • ITIL Certification Levels
  • ITIL Processes and Functions
  • ITIL Roles and Responsibilities
  • Service Strategy Overview
  • Service Portfolio Management
  • Financial Management for IT Services
  • Demand Management
  • Business Relationship Management
  • Strategy Generation and Execution
  • Governance and Risk Management
  • Service Design Overview
  • Service Catalog Management
  • Service Level Management
  • Capacity Management
  • Availability Management
  • IT Service Continuity Management
  • Information Security Management
  • Service Transition Overview
  • Change Management
  • Release and Deployment Management
  • Service Validation and Testing
  • Transition Planning and Support
  • Knowledge Management
  • Evaluation of Transition
  • Service Operation Overview
  • Incident Management
  • Problem Management
  • Event Management
  • Request Fulfillment
  • Access Management
  • CSI Overview
  • CSI Approach and Methodology
  • Metrics and Measurement
  • Service Reporting
  • Service Improvement Plan (SIP)
  • Tools and Techniques for CSI
  • ITIL Implementation Strategies
  • ITIL Adoption Challenges
  • Change Management in ITIL Implementation
  • Building a Culture of Service Excellence
  • Communicating ITIL Changes Across the Organization
  • Training and Skill Development for ITIL Adoption
  • Measuring the Success of ITIL Implementation
  • Ethical Issues in IT Service Management
  • Data Privacy and Security in ITIL
  • Ethical Responsibilities of ITIL Practitioners
  • Handling Confidential Information in ITIL
  • Ethical Decision Making in IT Service Delivery
  • Professional Conduct in ITIL Environments
  • Emerging Technologies and Their Impact on ITIL
  • AI and Machine Learning in IT Service Management
  • Blockchain and ITIL Integration
  • IoT and ITIL Practices
  • Predictive Analytics in ITIL
  • Evolution of ITIL in Response to Industry Trends
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Need customized curriculum?

Industry Projects

Project 1
Incident Management Optimization

Develop a project to streamline incident management within a financial institution's IT department.

Project 2
Service Catalog Implementation

Design and implement a service catalog for internal departments and external clients.

Project 3
Change Management for Healthcare IT Systems

Develop a change management plan for implementing updates and upgrades.

Mock Interviews

  • Mock interviews by Learnovita give you the platform to prepare, practice and experience the real-life job interview. Familiarizing yourself with the interview environment beforehand in a relaxed and stress-free environment gives you an edge over your peers.
  • Our mock interviews will be conducted by industry experts with an average experience of 7+ years. So you’re sure to improve your chances of getting hired!

How Learnovita Mock Interview Works?

ITIL Certification Training Objectives

  • Standardization of Processes
  • Service Lifecycle Management
  • Improving Service Quality
  • Alignment with Business Objectives
  • Risk Management
  • Change Management
  • Enhancing their proficiency in IT service management practices.
  • It enables them to streamline processes
  • Industry Adoption
  • Improve service quality
  • Increase operational efficiency within their organizations
ITIL Training empowers organizations to align their IT services with business objectives, enhance customer satisfaction, and improve overall service delivery. It enables them to adopt a systematic approach to IT service management, leading to increased productivity and cost savings.
ITIL Training equips organizations with the knowledge and tools needed to adapt to changing business requirements. It guides how to effectively manage IT services in response to evolving needs, enabling them to maintain agility and flexibility in their IT operations.
  • IT service manager
  • IT consultant
  • Service delivery manager
  • IT project manager
ITIL Training enhances service delivery within organizations by providing employees with a common understanding of IT service management practices. It enables them to collaborate more effectively, resolve issues efficiently, and deliver services that meet or exceed customer expectations.
ITIL Training helps organizations identify opportunities for cost reduction and resource optimization by streamlining IT service management processes and eliminating inefficiencies. It enables them to allocate resources more effectively and achieve greater ROI on their IT investments.
  • Emphasizing the importance of regularly assessing
  • Refining IT service management processes
  • It promotes a mindset of innovation and optimization
  • Leading to sustained business success
Participants in ITIL Training develop proficiency in various areas, including service strategy, design, transition, operation, and continual service improvement. They also learn how to implement best practices for incident management, problem management, change management, and service level management.
The key principles of ITIL training revolve around aligning IT services with business needs, focusing on customer value, adopting a holistic approach to service management, promoting continual improvement, and fostering collaboration between IT and other business functions.
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Exam & Certification

The duration to complete ITIL certification varies, ranging from a few weeks to several months. Factors such as prior experience, study intensity, and familiarity with IT service management principles influence the timeline.
Holding ITIL certification significantly enhances job placement prospects. It guarantees employment, and accredited professionals are highly sought after by organizations for their proficiency in IT service management. This increases competitiveness for roles such as IT Service Manager, ITIL Process Owner, IT Project Manager, and IT Consultant.
Acquiring ITIL certification offers numerous benefits beyond job opportunities and earning potential. Certified individuals can access a wider range of career prospects across diverse industries and organizations. Additionally, certified professionals often command higher salaries and compensation packages. Moreover, ITIL certification demonstrates expertise in IT service management best practices, enhancing credibility and trust among employers and clients.
  • ITIL Foundation Certification
  • ITIL Practitioner Certification
  • ITIL Intermediate Certification
  • ITIL Expert Certification
  • ITIL Master Certification
  • IT Service Manager
  • ITIL Process Owner
  • IT Project Manager
  • IT Consultant
  • IT Operations Manager

Recently Placed Students

ITIL Certification Course FAQ's

Certainly, you are welcome to join the demo session. However, due to our commitment to maintaining high-quality standards, we limit the number of participants in live sessions. Therefore, participation in a live class without enrollment is not feasible. If you're unable to attend, you can review our pre-recorded session featuring the same trainer. This will provide you with a comprehensive understanding of our class structure, instructor quality, and level of interaction.
All of our instructors are employed professionals in the industry who work for prestigious companies and have a minimum of 9 to 12 years of significant IT field experience. A great learning experience is provided by all of these knowledgeable people at LearnoVita.
  • LearnoVita is dedicated to assisting job seekers in seeking, connecting, and achieving success, while also ensuring employers are delighted with the ideal candidates.
  • Upon successful completion of a career course with LearnoVita, you may qualify for job placement assistance. We offer 100% placement assistance and maintain strong relationships with over 650 top MNCs.
  • Our Placement Cell aids students in securing interviews with major companies such as Oracle, HP, Wipro, Accenture, Google, IBM, Tech Mahindra, Amazon, CTS, TCS, HCL, Infosys, MindTree, and MPhasis, among others.
  • LearnoVita has a legendary reputation for placing students, as evidenced by our Placed Students' List on our website. Last year alone, over 5400 students were placed in India and globally.
  • We conduct development sessions, including mock interviews and presentation skills training, to prepare students for challenging interview situations with confidence. With an 85% placement record, our Placement Cell continues to support you until you secure a position with a better MNC.
  • Please visit your student's portal for free access to job openings, study materials, videos, recorded sections, and top MNC interview questions.
LearnoVita Certification is awarded upon course completion and is recognized by all of the world's leading global corporations. The National Institute of Education (NIE) in Singapore and LearnoVita are the exclusive authorized Oracle, Microsoft, Pearson Vue, and PSI exam centers, as well as an authorized partner of AWS. Additionally, those who want to pass the National Authorized Certificate in a specialized IT domain can get assistance from LearnoVita's technical experts.
As part of the training program, LearnoVita provides you with the most recent, pertinent, and valuable real-world projects. Every program includes several projects that rigorously assess your knowledge, abilities, and real-world experience to ensure you are fully prepared for the workforce. Your abilities will be equivalent to six months of demanding industry experience once the tasks are completed.
At LearnoVita, participants can choose from instructor-led online training, self-paced training, classroom sessions, one-to-one training, fast-track programs, customized training, and online training options. Each mode is designed to provide flexibility and convenience to learners, allowing them to select the format that best suits their needs. With a range of training options available, participants can select the mode that aligns with their learning style, schedule, and career goals to excel in ITIL Certification.
LearnoVita guarantees that you won't miss any topics or modules. You have three options to catch up: we'll reschedule classes to suit your schedule within the course duration, provide access to online class presentations and recordings, or allow you to attend the missed session in another live batch.
Please don't hesitate to reach out to us at contact@learnovita.com if you have any questions or need further clarification.
To enroll in the ITIL Certification Course at LearnoVita, you can conveniently register through our website or visit any of our branches in India for direct assistance.
Yes, after you've enrolled, you will have lifetime access to the student portal's study materials, videos, and top MNC interview questions.
At LearnoVita, we prioritize individual attention for students, ensuring they can clarify doubts on complex topics and gain a richer understanding through interactions with instructors and peers. To facilitate this, we limit the size of each ITIL Certification batch to 5 or 6 members.
The average annual salary for ITIL Certification Professionals in India is 3 LPA to 6 LPA.
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