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ITIL Certification Course in Chennai

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ITIL Training in Chennai is the best practice for IT service management. It provides frameworks to enhance IT service delivery and ensure alignment with business objectives. The training spans various levels, from Foundation to Expert, equipping professionals with skills to manage and optimize IT services effectively.

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  • 40+ Hrs Hands On Learning
  • 3+ Live Best Industry Projects
  • 25+ Practical Assignments
  • 24/7 Student Helpdesk

Online Classroom Batches Preferred

22- July- 2024
Monday (Monday - Friday)

Weekdays Regular

08:00 AM (IST)

(Class 1Hr - 1:30Hrs) / Per Session

17- July- 2024
Wednesday (Monday - Friday)

Weekdays Regular

08:00 AM (IST)

(Class 1Hr - 1:30Hrs) / Per Session

20- July- 2024
Saturday (Saturday - Sunday)

Weekend Regular

11:00 AM (IST)

(Class 3hr - 3:30Hrs) / Per Session

20- July- 2024
Saturday (Saturday - Sunday)

Weekend Fasttrack

11:00 AM (IST)

(Class 4:30Hr - 5:00Hrs) / Per Session

Can't find a batch you were looking for?
₹18000 ₹14500 10% OFF Expires in

No Interest Financing start at ₹ 5000 / month

A Comprehensive Introduction to ITIL Overview

Advancements in ITIL, or Information Technology Infrastructure Library, signify ongoing progress aimed at refining IT service management practices. ITIL advancements also embrace new technologies such as cloud computing, AI, and automation, enabling organizations to leverage innovation while ensuring alignment with ITIL principles. Integration with Agile and DevOps methodologies promotes faster delivery cycles and greater collaboration between development and operations teams. Continuous improvement remains central to ITIL, encouraging a culture of learning, experimentation, and innovation within organizations. Overall, these advancements reflect a dynamic landscape driven by the need to adapt to changing business environments and technological innovations, ultimately enabling organizations to deliver value-driven IT services effectively.

Additional Info

Exploring Advancements in ITIL

  • ITIL 4 Framework Evolution: The ITIL 4 framework represents a significant evolution from its predecessors, aligning with the changing landscape of technology and business practices. It acknowledges the need to adapt to modern concepts like Agile, DevOps, and Lean IT, which have become increasingly prevalent in the industry.
  • Holistic Service Management: One of the fundamental principles of ITIL 4 is the emphasis on holistic service management. This approach recognizes that IT services are not isolated entities but integral components of an organization's overall strategy. By aligning IT services with business objectives and customer needs, ITIL 4 enables organizations to deliver value more effectively and efficiently.
  • Service Value System (SVS): The SVS encompasses various components, including guiding principles, governance, and continual improvement, providing organizations with a comprehensive framework for value creation. By adopting the SVS, organizations can better understand the interconnectedness of their processes and functions, leading to improved service delivery and customer satisfaction.
  • Customer Experience Focus: ITIL 4 recognizes the importance of CX throughout the service lifecycle and prioritizes understanding customer needs and preferences. By enhancing CX, organizations can build stronger relationships with their customers, drive loyalty, and gain a competitive edge in the market.
  • Integration of New Technologies: Recognizing the potential of emerging technologies to revolutionize service delivery and increase efficiency, ITIL 4 welcomes automation, cloud computing, and artificial intelligence (AI). Organizations may efficiently utilize these technologies while focusing on providing value to their customers by adhering to ITIL standards.
  • Agile and DevOps Integration: Agile and DevOps methodologies have revolutionized the way software is developed and deployed, emphasizing collaboration, flexibility, and speed. ITIL 4 integrates seamlessly with these methodologies, enabling organizations to streamline service delivery processes and accelerate time-to-market. By promoting closer cooperation between development and operations teams, ITIL 4 helps break down silos and drive innovation within organizations.

Roles and Responsibilities of ITIL Professionals

  • IT Service Manager: In this pivotal role, ITIL-certified professionals oversee the delivery of IT services to ensure they align with the business's overarching goals. They are responsible for devising strategies for service delivery, designing new services, and ensuring seamless transitions. They also oversee the continuous improvement of service delivery processes.
  • Service Desk Analyst: These professionals provide frontline support for addressing IT-related issues and fulfilling user requests. Following established ITIL processes such as incident management, problem management, and request fulfillment, they strive to resolve issues swiftly and maintain high levels of user satisfaction.
  • Change Manager: Charged with the responsibility of managing changes to IT services and systems in a controlled manner, change managers ensure that proposed changes are thoroughly evaluated, approved, implemented, and reviewed. Their objective is to minimize disruptions to business operations and mitigate associated risks.
  • Incident Manager: Tasked with managing and resolving IT service disruptions promptly, incident managers employ ITIL incident management processes to categorize, prioritize, diagnose, and resolve incidents. Their primary aim is to restore regular service operations as quickly as possible.
  • Problem Manager: These experts concentrate on locating and resolving the underlying causes of recurrent IT issues. They take the lead in examining the root causes of issues, organizing efforts to fix them, and implementing preventative measures to improve the dependability and accessibility of IT services.
  • Change Advisory Board (CAB) Member: CAB members play a crucial role in evaluating proposed changes to IT services during CAB meetings. Drawing on their expertise, they provide recommendations and approvals based on the potential impact, risks, and benefits associated with the changes.
  • Service Level Manager: Responsible for defining, negotiating, and managing service level agreements (SLAs); service level managers monitor service performance against agreed-upon standards. They identify areas for improvement and work to ensure that IT services consistently meet the established quality standards and service levels.

Top Companies Hire in ITIL

  • Google: Google is a global technology firm that specializes in Internet-related services and products. To guarantee effective IT service delivery and management across its products and services, Google employs individuals with ITIL certification.
  • Amazon: Amazon, known for its e-commerce and cloud computing services through AWS, values ITIL expertise for roles in IT operations, service management, and cloud infrastructure management across its various departments.
  • Microsoft: Microsoft, a global technology company offering software products and cloud services, often hires ITIL-certified professionals for roles in IT service management, operations, and cloud services.
  • IBM: IBM, a renowned global technology and consulting company, frequently seeks professionals certified in ITIL for roles in IT service management, consulting, and enterprise solutions.
  • Infosys: Infosys, a leading global provider of technology, consulting, and outsourcing solutions, is seeking ITIL-certified individuals to work on IT operations, support services, and service management projects.
  • Cisco: Cisco, known for its networking hardware, software, and telecommunications equipment, frequently seeks ITIL-certified professionals for roles in network infrastructure management, IT service management, and operations.
  • Capgemini: Capgemini, a global leader in consulting and technology services, frequently seeks ITIL-certified professionals for roles in IT service management, consulting, and digital transformation initiatives.
  • Accenture: Accenture frequently employs ITIL-certified specialists for technology consulting, IT strategy, and outsourcing services. It is a top worldwide provider of professional services, offering a wide variety of services in strategy, consulting, digital, and technology.

Prerequisites of ITIL Training Program

  • Basic IT Understanding: An essential grasp of IT concepts, terms, and technologies is necessary. This encompasses familiarity with hardware, software, networking, databases, and operating systems.
  • Experience in IT Service Management: It is beneficial to have experience with or familiarity with IT service management procedures. This entails being aware of the methods used in the provision and administration of IT services, including change control, incident management, issue solving, and service desk operations.
  • Familiarity with ITIL: While not mandatory, some familiarity with the ITIL framework can be helpful. Reading introductory materials or online resources about ITIL can provide a solid foundation before embarking on formal training.
  • Experience in Relevant Roles: Having worked in IT roles, such as IT support, system administration, network management, or software development, can offer context and practical insights that complement ITIL training.
  • Analytical and Problem-Solving Skills: Analyzing procedures, pinpointing opportunities for improvement, and handling complicated service delivery difficulties are all everyday tasks in ITIL training. In this context, having strong analytical and problem-solving abilities is essential. Course Objectives
  • Understanding of Business Objectives: It is essential to recognize how IT services contribute to business objectives and align with organizational goals. This awareness helps one understand the significance of IT service management and how ITIL practices support business outcomes.
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Top Skills You Will Gain
  • Service Design
  • ITIL Foundation
  • Service Transition
  • IT Service Management
  • Service Operation
  • Incident Management
  • Change Management
  • Continual Service Improvement
  • Problem Management

ITIL Course Key Features 100% Money Back Guarantee

  • 5 Weeks Training

    For Become a Expert
  • Certificate of Training

    From Industry ITIL Experts
  • Beginner Friendly

    No Prior Knowledge Required
  • Build 3+ Projects

    For Hands-on Practices
  • Lifetime Access

    To Self-placed Learning
  • Placement Assistance

    To Build Your Career

Top Companies Placement

Our ITIL training, hiring efforts are strengthened, and businesses are guaranteed to locate qualified candidates who can execute and optimize solutions. In addition to good pay, graduates may expect a helpful placement process that creates significant prospects for wage advancement.

  • Designation
  • Annual Salary
    Hiring Companies
  • 5.24L
    Min
  • 7.95L
    Average
  • 13.45L
    Max
  • 4.59L
    Min
  • 6.5L
    Average
  • 15.5L
    Max
  • 4.9L
    Min
  • 6.95L
    Average
  • 14.5L
    Max
  • 5.24L
    Min
  • 7.5L
    Average
  • 14.5L
    Max

Training Options

Class Room Training

Talk to Placement Support

  • Exclusive one-on-one sessions for personalized skill development.
  • Latest version curriculum is provided by industrial professionals.
  • Get industry-recognized certification with placement assistance.
  • Lifetime Access to Study Materials, Videos & Top MNC Interview Question.
  • Work on multiple Industry-specific projects to enhance your portfolio.

Next Batch Schedule

22- July- 2024 (Weekdays Regular)

17- July- 2024 (Weekdays Regular)

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Online Training

₹18000₹ 14500

  • preferred
  • Schedule your sessions at your preferred timings for maximum convenience.
  • Lifetime access to high-quality self-learning and live online class recordings.
  • Attend a Free Demo before signing up.

Next Demo Sessions

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Corporate Training

Customized to your team's needs

  • Self-Paced/Live Online/Classroom modes of training available.
  • Design your own course content based on your project requirements.
  • Comprehensive certification guidance for your career advancement.
  • Get 100% Job-oriented Training With Dedicated Placement Support.
  • Receive 24x7 assistance and support to maximize your learning experience.

Self Paced Training

  • 50+ Hours High-quality Video
  • 28+ Downloadable Resource
  • Lifetime Access and 24x7 Support
  • Access on Your Computer or Mobile
  • Get Certificate on Course Completion
  • 3+ Projects
12500 ₹4500

ITIL Course Curriculum

Trainers Profile

ITIL trainers deliver in-depth training sessions on ITIL methodologies, imparting knowledge essential for proficient IT service management. Through workshops, seminars, and online modules, they equip participants with the expertise required to implement ITIL frameworks successfully. Moreover, they often provide consultancy services to organizations aiming to enhance their IT service management practices.

Syllabus of ITIL Online Course in Chennai Download syllabus

  • ITIL certification levels
  • ITIL v3 vs ITIL 4
  • ITIL guiding principles
  • Benefits of ITIL adoption
  • Service portfolio management
  • Financial management for IT services
  • Demand management
  • Business relationship management
  • Service catalog management
  • Service level management
  • Capacity management
  • Availability management
  • Service asset and configuration management (SACM)
  • Release and deployment management
  • Knowledge management
  • Transition planning and support
  • Incident management
  • Problem management
  • Event management
  • Request fulfillment
  • CSI register and tools
  • Measurement and metrics
  • Service Reporting
  • Seven-step improvement process
  • Service relationships
  • Value streams and processes
  • Service value system (SVS)
  • Governance
  • Governance framework
  • Risk management
  • Performance management
  • Compliance management
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Industry Projects

Project 1
Implementation of ITIL Service Desk

Design and deploy an ITIL-compliant service desk to streamline incident management, change requests, and service requests, improving IT service delivery and user satisfaction.

Project 2
ITIL Change Management Process Enhancement

Evaluate current change management practices, propose improvements aligned with ITIL guidelines, and implement a structured approach to minimize risk and ensure successful IT changes.

Project 3
ITIL Service Level Agreement (SLA) Automation

Develop an automated system for creating, monitoring, and reporting SLAs, integrating with ITIL service management processes to enhance accountability and service performance measurement.

Mock Interviews

  • Mock interviews by Learnovita give you the platform to prepare, practice and experience the real-life job interview. Familiarizing yourself with the interview environment beforehand in a relaxed and stress-free environment gives you an edge over your peers.
  • In our mock interviews will be conducted by industry best ITIL Training in Chennai experts with an average experience of 7+ years. So you’re sure to improve your chances of getting hired!

How Learnovita Mock Interview Works?

ITIL Training Objectives

  • Fundamental IT Understanding
  • Experience in IT Service Management
  • Familiarity with the ITIL Framework
  • Strong Analytical and Communication Skills
  • Service Desk Tools
  • Change Management Tools
  • Configuration Management Tools
  • Monitoring and Event Management Tools
ITIL training offers an opportunity to deepen comprehension of IT service management principles, drive organizational efficiency, and elevate career prospects within the IT sector.
In today's job market, the significance of ITIL remains paramount, as it offers standardized methodologies for IT service management, ensuring alignment between IT services and business objectives while boosting organizational efficiency and effectiveness.
ITIL training can provide you with abilities in proficient IT service management, process enhancement, troubleshooting, and harmonization of IT services with business goals.
  • Sustained Relevance
  • Integration with Emerging Technologies
  • Emphasis on Agile and Lean Principles
  • Global Recognition and Certification
Depending on the course structure and provider, ITIL Training students may have the opportunity to participate in real-world projects.
Professionals proficient in ITIL are sought after in diverse sectors, including IT services, finance, healthcare, government, education, telecommunications, and manufacturing.
  • Service Management Concepts
  • Service Lifecycle
  • Service Strategy
  • Service Design
ITIL training typically includes learning resources like textbooks, online materials, case studies, practice exams, video lectures, and access to ITIL frameworks and documentation.
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Exam & Certification

  • ITIL Managing Professional (MP)
  • ITIL Strategic Leader (SL)
  • ITIL Master
  • ITIL Strategic Leader Digital and IT Strategy
Achieving the ITIL Certification can advance career growth by showcasing proficiency in IT service management, unlocking leadership positions, and expanding opportunities for increased responsibilities.
Following successful completion of ITIL Training, participants usually receive a certificate recognizing their mastery of IT service management methodologies.
In competitive job markets, an ITIL certification distinguishes individuals by demonstrating their advanced proficiency in IT service management methodologies, making them highly sought-after candidates.
  • Expanded career avenues and possibilities
  • Profound comprehension and expertise in IT service management methodologies
  • Acknowledgment as a proficient in ITIL practices
  • Capability to spearhead and execute IT service enhancements

Recently Placed Students

ITIL Online Course FAQ's

Certainly, you are welcome to join the demo session. However, due to our commitment to maintaining high-quality standards, we limit the number of participants in live sessions. Therefore, participation in a live class without enrollment is not feasible. If you're unable to attend, you can review our pre-recorded session featuring the same trainer. This will provide you with a comprehensive understanding of our class structure, instructor quality, and level of interaction.
All of our instructors are employed professionals in the industry who work for prestigious companies and have a minimum of 9 to 12 years of significant IT field experience. A great learning experience is provided by all of these knowledgeable people at LearnoVita.
  • LearnoVita is dedicated to assisting job seekers in seeking, connecting, and achieving success, while also ensuring employers are delighted with the ideal candidates.
  • Upon successful completion of a career course with LearnoVita, you may qualify for job placement assistance. We offer 100% placement assistance and maintain strong relationships with over 650 top MNCs.
  • Our Placement Cell aids students in securing interviews with major companies such as Oracle, HP, Wipro, Accenture, Google, IBM, Tech Mahindra, Amazon, CTS, TCS, HCL, Infosys, MindTree, and MPhasis, among others.
  • LearnoVita has a legendary reputation for placing students, as evidenced by our Placed Students' List on our website. Last year alone, over 5400 students were placed in India and globally.
  • We conduct development sessions, including mock interviews and presentation skills training, to prepare students for challenging interview situations with confidence. With an 85% placement record, our Placement Cell continues to support you until you secure a position with a better MNC.
  • Please visit your student's portal for free access to job openings, study materials, videos, recorded sections, and top MNC interview questions.
LearnoVita Certification is awarded upon course completion and is recognized by all of the world's leading global corporations. The National Institute of Education (NIE) in Singapore and LearnoVita are the exclusive authorized Oracle, Microsoft, Pearson Vue, and PSI exam centers, as well as an authorized partner of ITIL. Additionally, those who want to pass the National Authorized Certificate in a specialized IT domain can get assistance from LearnoVita's technical experts.
As part of the training program, LearnoVita provides you with the most recent, pertinent, and valuable real-world projects. Every program includes several projects that rigorously assess your knowledge, abilities, and real-world experience to ensure you are fully prepared for the workforce. Your abilities will be equivalent to six months of demanding industry experience once the tasks are completed.
At LearnoVita, participants can choose from instructor-led online training, self-paced training, classroom sessions, one-to-one training, fast-track programs, customized training, and online training options. Each mode is designed to provide flexibility and convenience to learners, allowing them to select the format that best suits their needs. With a range of training options available, participants can select the mode that aligns with their learning style, schedule, and career goals to excel in ITIL Online.
LearnoVita guarantees that you won't miss any topics or modules. You have three options to catch up: we'll reschedule classes to suit your schedule within the course duration, provide access to online class presentations and recordings, or allow you to attend the missed session in another live batch.
Please don't hesitate to reach out to us at contact@learnovita.com if you have any questions or need further clarification.
To enroll in the ITIL Online Course at LearnoVita, you can conveniently register through our website or visit any of our branches in India for direct assistance.
Yes, after you've enrolled, you will have lifetime access to the student portal's study materials, videos, and top MNC interview questions.
At LearnoVita, we prioritize individual attention for students, ensuring they can clarify doubts on complex topics and gain a richer understanding through interactions with instructors and peers. To facilitate this, we limit the size of each ITIL Online batch to 5 or 6 members.
The average annual salary for ITIL Online Professionals in India is 3 LPA to 5 LPA.
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