Thank you for choosing our courses. We ensure that our users have a rewarding experience while they discover, assess, and purchase our courses, whether it may be instructor-led or self-paced training.

As with any online purchase experience, there are terms and conditions that govern the Refund Policy. When you buy a training course on Learnovita, you agree to our Privacy Policy, Terms of Use and refund policy

Our refund policy is as follows:

Cancellation & Refunds: Self Paced Learning

For Self Placed Learning:

Raise refund request within 7 days of purchase of course. A money-back guarantee is void if the participant has accessed more than 30% content or downloaded the E-Book.

For Instructor Led Online Training:

Raise refund request within 7 days of commencement of the batch you enrolled for. Money-back guarantee is void if the participant has accessed more than 50% content of an e-learning course or has attended Online Class for more than 1 day.
Also, In case user downloads the recording or E-Book for the course the money-back guarantee will be void.

Cancellation & Refunds

Markerz Global Solutions reserves the right to postpone/cancel an event, or change the location of an event because of insufficient enrollments, instructor illness or force majeure events (like floods, earthquakes, political instability, etc)

• In case Markerz Global Solutions cancels an event, a 100% refund will be paid to the delegate.
• If a cancellation is done by a delegate 5 days (or more) prior to the event, 10% of the total paid fee will be deducted and the remaining amount will be refunded to the delegate.
• If a cancellation is done by a delegate within 7 days (or less) of the event, no refunds will be made.

Refund request can be initiated in two ways

• From my orders’ section, by clicking on “Initiate Refund” against specific items of an order. This will work when the item quantity is one.
• In case the item quantity is more than one, please reach out to our support team through our Help & Support section on the website.

Refunds: Duplicate payment

A refund of the duplicate payment made by the delegate will be processed via the same source (original method of payment) in 7 to 10 working days post intimation by the customer.

Note: All refunds will be processed within 7-10 working days after the refund request is approved by Markerz Global Solutions.