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ServiceNow Online Training & Placement

(4.5) 9569 Ratings 10105Learners
100% Job Guarantee | Minimum CTC: ₹ 4.2 LPA
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  • 45+ Hrs Hands On Learning
  • 3+ Live Best Industry Projects
  • 25+ Practical Assignments
  • 24/7 Student Helpdesk

Online Classroom Batches Preferred

22- July- 2024
Monday (Monday - Friday)

Weekdays Regular

08:00 AM (IST)

(Class 1Hr - 1:30Hrs) / Per Session

17- July- 2024
Wednesday (Monday - Friday)

Weekdays Regular

08:00 AM (IST)

(Class 1Hr - 1:30Hrs) / Per Session

20- July- 2024
Saturday (Saturday - Sunday)

Weekend Regular

11:00 AM (IST)

(Class 3hr - 3:30Hrs) / Per Session

20- July- 2024
Saturday (Saturday - Sunday)

Weekend Fasttrack

11:00 AM (IST)

(Class 4:30Hr - 5:00Hrs) / Per Session

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₹21000 ₹16000 10% OFF Expires in

No Interest Financing start at ₹ 5000 / month

The Fundamentals of the ServiceNow Certification

ServiceNow training provides learners with the essential skills and knowledge required to proficiently utilize and manage the platform within their respective organizations. Covering various aspects of ServiceNow such as incident management, change management, configuration management, service catalog management, reporting, analytics, and platform administration, our program empowers participants to tailor and administer ServiceNow to meet specific business requirements. Our ServiceNow training is highly beneficial for IT professionals, administrators, developers, and business users aiming to harness the platform's capabilities to streamline operations and elevate productivity throughout their organizations.

Additional Info

The Future of ServiceNow Advancements

  • AI-driven Resource Allocation: ServiceNow may further integrate AI and machine learning capabilities to enhance automation, predictive analytics, and decision-making within its platform. This could include features such as intelligent incident categorization, automated resolution suggestions, and predictive resource allocation.
  • Expanded Scope Beyond ITSM: ServiceNow may continue to grow its capabilities beyond traditional IT service management (ITSM) to encompass broader enterprise service management (ESM) functions. This could involve deeper integration with HR, customer service, finance, and other departments to offer comprehensive workflow automation and service delivery solutions across the organization.
  • Enhanced User Experience: ServiceNow may focus on improving the user experience (UX) through intuitive interfaces, mobile optimization, and personalized dashboards. This could involve leveraging modern design principles, responsive layouts, and contextual guidance to make the platform more user-friendly and accessible to many users.
  • Greater Integration and Interoperability: ServiceNow may continue to enhance its integration capabilities to seamlessly connect with other enterprise systems, cloud services, and third-party applications. This could involve standardizing APIs, supporting industry-standard protocols, and fostering an ecosystem of integrations and plugins to extend the platform's functionality.
  • Advanced Analytics and Reporting: ServiceNow may invest in advanced analytics and reporting capabilities to provide deeper insights into service performance, operational efficiency, and business outcomes. This could include real-time dashboards, predictive analytics models, and AI-driven insights to help organizations make data-driven decisions and continuously improve service delivery.
  • Focus on Security and Compliance: Given the increasing importance of cybersecurity and regulatory compliance, ServiceNow may continue to enhance its security and compliance management capabilities. This could involve advanced threat detection, automated compliance assessments, and enhanced audit trails to help organizations mitigate risks and ensure regulatory compliance.
  • Expansion of Industry-Specific Solutions: ServiceNow may develop industry-specific solutions tailored to the unique needs and requirements of different sectors, such as healthcare, financial services, manufacturing, and government. This could involve pre-configured workflows, compliance templates, and industry-specific best practices to accelerate implementation and adoption in these sectors.

Essential Tools Utilized in ServiceNow

  • Incident Management: This tool is essential for managing and resolving incidents efficiently. It allows users to log, categorize, prioritize, assign, and track incidents through resolution. Key features include incident categorization, SLA management, incident assignment rules, and incident collaboration tools.
  • Change Management: Change management is crucial for controlling the lifecycle of all changes, ensuring they are appropriately evaluated, approved, and implemented with minimal disruption to services. This tool facilitates change planning, risk assessment, approvals, scheduling, and tracking of change implementation.
  • Service Catalog: The Service Catalog tool provides a centralized portal for users to request IT and business services. It allows organizations to define and publish service offerings, automate request fulfillment workflows, track service requests, and manage service level agreements (SLAs).
  • Asset Management: Asset management is used for tracking and managing the lifecycle of IT assets, including hardware, software, and virtual assets. This tool helps organizations optimize asset utilization, reduce costs, and maintain compliance by providing visibility into asset inventory, contracts, licenses, and maintenance schedules.
  • CMDB (Configuration Management Database): The CMDB is a single source of truth for all configuration items (CIs) within an organization's IT infrastructure. It stores information about CIs, their relationships, and dependencies, enabling accurate impact analysis, change planning, and incident resolution.
  • Knowledge Management: Knowledge Management facilitates creating, sharing, and managing knowledge articles and documentation. It allows users to easily access relevant information to resolve incidents, fulfill service requests, and perform tasks more efficiently. Features include article creation, review, approval workflows, and search capabilities.
  • Service Level Management (SLM): SLM enables organizations to define, monitor, and manage service level agreements (SLAs) to ensure services are delivered according to agreed-upon standards. This tool helps track SLA performance, identify areas for improvement, and drive continuous service improvement initiatives.
  • Integration Hub: The Integration Hub provides tools and connectors for integrating ServiceNow with external systems and applications. It allows organizations to automate processes, exchange data, and orchestrate workflows across different platforms, enhancing interoperability and efficiency.

Exploring Career Paths for ServiceNow Professionals

  • ServiceNow Administrator: This role involves configuring, customizing, and maintaining the ServiceNow platform to meet the organization's needs. Administrators handle user access, system upgrades, and overall platform health.
  • ServiceNow Developer: Developers specialize in building custom applications and integrations on the ServiceNow platform. They work with JavaScript, HTML, CSS, and ServiceNow APIs to extend platform functionality and automate business processes.
  • ServiceNow Architect: Architects design and oversee the implementation of complex solutions on the ServiceNow platform. They work closely with stakeholders to understand business requirements and translate them into technical designs.
  • ServiceNow Consultant: Consultants provide expertise and guidance to organizations implementing or optimizing their use of the ServiceNow platform. They may assist with process improvement, system configuration, and user training.
  • ServiceNow Project Manager: Project managers oversee ServiceNow implementation projects from initiation to completion. They coordinate resources, manage timelines and budgets, and meet project goals.
  • ServiceNow Business Analyst: Business analysts bridge the gap between business stakeholders and technical teams. They gather requirements, document processes, and help define solutions that align with organizational goals.
  • ServiceNow Security Analyst: With the growing emphasis on cybersecurity, ServiceNow professionals can specialize in security operations on the platform. They focus on configuring and monitoring security policies, incident response, and threat intelligence.

Exploring ServiceNow Careers Across Sectors

  • IBM: IBM is a multinational technology and consulting firm that mostly uses ServiceNow to automate its IT service management procedures. IBM can effectively handle IT events, modifications, and issues with ServiceNow, guaranteeing little interference with its IT services.
  • Accenture: Accenture, a leading provider of professional services, uses ServiceNow to improve its IT service management skills and support its clients' digital transformation projects. Accenture assists businesses in streamlining IT processes, enhancing service delivery, and automating workflows through the use of ServiceNow technologies. Accenture also uses ServiceNow's platform to expedite the delivery of HR services.
  • Deloitte: Known for providing consultancy, audit, and advisory services, Deloitte uses ServiceNow to improve its ITSM capabilities and benefit customers across a range of sectors. For IT operations management, IT service management, and other enterprise service management tasks, Deloitte assists businesses in putting ServiceNow solutions into practice.
  • Cisco: Cisco, a multinational technology partnership, relies on ServiceNow to streamline IT operations and improve service delivery across the organization. With ServiceNow, Cisco can efficiently manage IT incidents, changes, and assets, ensuring the high availability of its IT services.
  • Coca-Cola: Coca-Cola, a multinational beverage business, uses ServiceNow to improve operational effectiveness and streamline its IT service management procedures. Coca-Cola can seamlessly provide IT services to its workers and clients throughout the globe by managing IT problems, service requests, and assets with ServiceNow.
  • Facebook: one of the world's largest social media platforms, relies on ServiceNow for ITSM and other internal service management needs. By implementing ServiceNow solutions, Facebook can efficiently manage IT incidents, changes, and problems, ensuring the high availability of its IT services.

Exploring How ServiceNow is Useful for Organizations

    ServiceNow offers a comprehensive platform that enables organizations to transform their service management practices and drive digital transformation. Here's how ServiceNow is useful for organizations:

  • Streamlined Service Delivery: ServiceNow provides organizations with a centralized platform for managing IT, HR, customer service, and other enterprise services. Organizations can streamline service delivery, reduce manual efforts, and improve operational efficiency by standardizing service management processes and automating workflows.
  • Enhanced Collaboration: ServiceNow facilitates collaboration and communication among cross-functional teams by providing a unified interface for managing service requests, incidents, and changes. This fosters greater transparency, accountability, and teamwork, leading to faster problem-solving and better decision-making.
  • Improved Customer Experience: ServiceNow enables organizations to deliver a superior customer experience by ensuring timely responses to service requests, proactive communication on service status, and personalized support. Organizations can enhance satisfaction and loyalty by putting customers at the center of service delivery, driving business growth.
  • Efficient Resource Utilization: With ServiceNow's resource management capabilities, organizations can optimize resource allocation, track resource availability, and align resources with strategic priorities. This enables organizations to make informed decisions about resource investments, prioritize initiatives effectively, and maximize productivity across the enterprise.
  • Data-Driven Insights: ServiceNow offers robust reporting and analytics capabilities that enable organizations to gain actionable insights into service performance, operational trends, and customer satisfaction. By leveraging data-driven insights, organizations can identify opportunities for process improvement, mitigate risks, and drive continuous service improvement initiatives.
  • Agile and Scalable Operations: ServiceNow's cloud-based platform offers agility and scalability, allowing organizations to adapt quickly to changing business needs and scale their service management operations as required. Whether expanding into new markets, launching new products, or undergoing organizational changes, ServiceNow provides the flexibility and scalability to support growth and innovation.
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Top Skills You Will Gain
  • ServiceNow Administration
  • Automation and Workflows
  • Networking Fundamentals
  • Scripting Basics
  • Reporting & Analytics
  • Service Catalog Management
  • Cloud Computing
  • Data Management and Migration

ServiceNow Course Key Features 100% Money Back Guarantee

  • 5 Weeks Training

    For Become a Expert
  • Certificate of Training

    From Industry ServiceNow Experts
  • Beginner Friendly

    No Prior Knowledge Required
  • Build 3+ Projects

    For Hands-on Practices
  • Lifetime Access

    To Self-placed Learning
  • Placement Assistance

    To Build Your Career

Top Companies Placement

Our ServiceNow placement facilitates the hiring process to ensure companies find the right talent for implementing and optimising ServiceNow platforms. Professionals in this field often get lucrative pay scales with our placement assistance. Furthermore, they are frequently granted substantial pay raises, as outlined below.

  • Designation
  • Annual Salary
    Hiring Companies
  • 4.24L
    Min
  • 7.5L
    Average
  • 14.5L
    Max
  • 4.75L
    Min
  • 8.5L
    Average
  • 17.5L
    Max
  • 4.6L
    Min
  • 6.55L
    Average
  • 15.8L
    Max
  • 5.24L
    Min
  • 8.5L
    Average
  • 17.5L
    Max

Training Options

One to One Training

₹23000₹ 18000

  • Exclusive one-on-one sessions for personalized skill development.
  • Latest version curriculum is provided by industrial professionals.
  • Get industry-recognized certification with placement assistance.
  • Lifetime Access to Study Materials, Videos & Top MNC Interview Question.
  • Work on multiple Industry-specific projects to enhance your portfolio.

Online Training

₹21000₹ 16000

  • preferred
  • Schedule your sessions at your preferred timings for maximum convenience.
  • Lifetime access to high-quality self-learning and live online class recordings.
  • Attend a Free Demo before signing up.

Next Demo Sessions

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Corporate Training

Customized to your team's needs

  • Self-Paced/Live Online/Classroom modes of training available.
  • Design your own course content based on your project requirements.
  • Comprehensive certification guidance for your career advancement.
  • Get 100% Job-oriented Training With Dedicated Placement Support.
  • Receive 24x7 assistance and support to maximize your learning experience.

Self Paced Training

  • 50+ Hours High-quality Video
  • 28+ Downloadable Resource
  • Lifetime Access and 24x7 Support
  • Access on Your Computer or Mobile
  • Get Certificate on Course Completion
  • 3+ Projects
12500 ₹4500

ServiceNow Course Curriculum

Trainers Profile

Instructors are certified professionals with years of experience, and they are currently working with top MNCs. Our ServiceNow Trainer at Learnovita is dedicated to empowering learners with the latest updates and best practices in ServiceNow, preparing them for success in today's competitive job market. 

Syllabus of ServiceNow Certification Online Course Download syllabus

  • Introduction to Servicenow tool
  • Various releases
  • User Licences
  • Community Support
  • ServiceNow architecture
  • Navigating the user interface
  • User Roles and Permissions
  • Creating and Managing Users, Groups, and Roles
  • LDAP and Single Sign-on (SSO) Integration
  • Personalizing forms
  • Lists
  • Configuring UI policies
  • UI actions
  • Business Rules
  • Dictionary Management and Data Policies
  • Creating Custom Table
  • Creating custom application
  • Creating Fields and Menus
  • Creating Workflows
  • Approval Mapping ServiceNow Course Content
  • Using other workflow activities
  • Scripting and Automation
  • GlideRecord and GlideSystem APIs
  • Workflow and Flow Designer
  • Designing and automating flows with Flow Designer
  • Integrating with external systems
  • Service Portal Development
  • Application Development
  • Creating and Managing Application Scopes
  • Consuming and publishing web services
  • REST API fundamentals
  • IntegrationHub and spokes
  • Developing custom UI pages and modules
  • Creating and managing service catalog items
  • Item variables and variable sets
  • Order guides and workflows
  • Catalog UI policies and client scripts
  • Introduction to Server-Side scripting
  • Script Includes and Business Rules
  • Scheduled Jobs and Background Scripts
  • Client Scripting basics
  • UI Policy and UI Actions
  • Client Controllers and Scripts
  • Setting up and configuring Service Portal
  • Widget development
  • Service Portal theming and customization
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Industry Projects

Project 1
AI Chatbot Integration Project

Integrate AI chatbots into ServiceNow to streamline support services and enhance user experiences, leveraging cutting-edge natural language processing technologies.

Project 2
IoT Asset Management Project

Develop an IoT enabled asset management solution on ServiceNow to optimize asset tracking and management processes, improving operational efficiency.

Project 3
DevOps Automation Project

Implement DevOps automation workflows on ServiceNow to accelerate software delivery cycles, increase agility, and improve collaboration between development and operations teams.

Mock Interviews

  • Mock interviews by Learnovita give you the platform to prepare, practice and experience the real-life job interview. Familiarizing yourself with the interview environment beforehand in a relaxed and stress-free environment gives you an edge over your peers.
  • Our mock interviews will be conducted by industry experts with an average experience of 7+ years. So you’re sure to improve your chances of getting hired!

How Learnovita Mock Interview Works?

ServiceNow Training Objectives

ServiceNow's future advancements are assured to enhance service management processes across various industries. Expect innovations in AI-driven automation, expanded capabilities in IT service management (ITSM), enhanced customer service functionalities, and deeper integration with emerging technologies like machine learning and IoT.
  • Basic understanding of IT concepts
  • Familiarity with service management processes
  • Strong analytical and problem-solving skills

Learning ServiceNow offers numerous benefits, such as Improved job prospects and career growth opportunities in IT service management. Capacity to improve operational efficiency and optimize company processes. Acquisition of in-demand skills like ITSM, IT operations management, and ServiceNow platform development.

    ServiceNow training covers a range of skills essential for success in IT service management roles, including:

  • IT service management (ITSM)
  • ServiceNow platform development
  • Setting up and personalizing ServiceNow applications
  • Incident, problem, change, and asset management
  • Reporting and analytics for service performance evaluation
ServiceNow is designed to be user-friendly, with intuitive interfaces and guided learning paths. While it may have a learning curve for some, comprehensive training resources and community support make it accessible to learners of all levels.
  • Introduction to ServiceNow platform
  • IT service management (ITSM) fundamentals
  • ServiceNow administration and configuration
  • ServiceNow application development
  • Processes for managing incidents, problems, changes, and assets
  • ServiceNow reporting and analytics
  • ServiceNow administrator
  • ServiceNow developer
  • IT service desk analyst
  • IT operations manager
  • ServiceNow consultant
  • Information technology (IT) services
  • Healthcare
  • Finance and banking
  • Telecommunications
  • Government agencies
Yes, hands-on projects are often integral to ServiceNow training programs. These projects allow learners to apply their knowledge and skills to real-world scenarios, thereby gaining practical experience and confidence in using ServiceNow's functionalities effectively.
  • ServiceNow platform
  • ServiceNow Developer Studio
  • ServiceNow Service Portal
  • ServiceNow Performance Analytics
  • ServiceNow Integration Hub
  • ServiceNow Mobile App
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Exam & Certification

Yes, having ServiceNow certification helps you be placed among the top companies. This certification significantly enhances your employability and expands your job prospects. It distinguishes you in the eyes of businesses actively seeking skilled professionals in the field, thus increasing your chances of securing employment.
Yes, LearnoVita offers practice exams as part of the ServiceNow Certification Training course. These practice tests aid in your preparation for the ServiceNow Certification exam. You can take advantage of the free ServiceNow Fundamentals Practice Test provided by LearnoVita.
  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Implementation Specialist (CIS)
  • ServiceNow Certified Application Developer (CAD)
  • ServiceNow Certified IT Service Management (ITSM) Administrator
  • ServiceNow Certified Asset Management Professional (CAMP)
  • Start practicing with sample questions.
  • Get practical experience by working through exercises by hand.
  • Make use of study groups, forums, and tutorials as extra resources.
  • Examine your comprehension of the main ideas and subjects included in the curriculum and confirm it.
Obtaining ServiceNow certification enhances your marketability in the job market and makes you more attractive to employers. It validates your proficiency in ServiceNow software, demonstrating to potential employers the depth of your expertise. ServiceNow certification can help advance your career and unlock new professional opportunities.

Recently Placed Students

ServiceNow Course FAQ's

Certainly, you are welcome to join the demo session. However, due to our commitment to maintaining high-quality standards, we limit the number of participants in live sessions. Therefore, participation in a live class without enrollment is not feasible. If you're unable to attend, you can review our pre-recorded session featuring the same trainer. This will provide you with a comprehensive understanding of our class structure, instructor quality, and level of interaction.
All of our instructors are employed professionals in the industry who work for prestigious companies and have a minimum of 9 to 12 years of significant IT field experience. A great learning experience is provided by all of these knowledgeable people at LearnoVita.
  • LearnoVita is dedicated to assisting job seekers in seeking, connecting, and achieving success, while also ensuring employers are delighted with the ideal candidates.
  • Upon successful completion of a career course with LearnoVita, you may qualify for job placement assistance. We offer 100% placement assistance and maintain strong relationships with over 650 top MNCs.
  • Our Placement Cell aids students in securing interviews with major companies such as Oracle, HP, Wipro, Accenture, Google, IBM, Tech Mahindra, Amazon, CTS, TCS, HCL, Infosys, MindTree, and MPhasis, among others.
  • LearnoVita has a legendary reputation for placing students, as evidenced by our Placed Students' List on our website. Last year alone, over 5400 students were placed in India and globally.
  • We conduct development sessions, including mock interviews and presentation skills training, to prepare students for challenging interview situations with confidence. With an 85% placement record, our Placement Cell continues to support you until you secure a position with a better MNC.
  • Please visit your student's portal for free access to job openings, study materials, videos, recorded sections, and top MNC interview questions.
LearnoVita Certification is awarded upon course completion and is recognized by all of the world's leading global corporations. The National Institute of Education (NIE) in Singapore and LearnoVita are the exclusive authorized Oracle, Microsoft, Pearson Vue, and PSI exam centers, as well as an authorized partner of AWS. Additionally, those who want to pass the National Authorized Certificate in a specialized IT domain can get assistance from LearnoVita's technical experts.
As part of the training program, LearnoVita provides you with the most recent, pertinent, and valuable real-world projects. Every program includes several projects that rigorously assess your knowledge, abilities, and real-world experience to ensure you are fully prepared for the workforce. Your abilities will be equivalent to six months of demanding industry experience once the tasks are completed.
At LearnoVita, participants can choose from instructor-led online training, self-paced training, classroom sessions, one-to-one training, fast-track programs, customized training, and online training options. Each mode is designed to provide flexibility and convenience to learners, allowing them to select the format that best suits their needs. With a range of training options available, participants can select the mode that aligns with their learning style, schedule, and career goals to excel in ServiceNow.
LearnoVita guarantees that you won't miss any topics or modules. You have three options to catch up: we'll reschedule classes to suit your schedule within the course duration, provide access to online class presentations and recordings, or allow you to attend the missed session in another live batch.
Please don't hesitate to reach out to us at contact@learnovita.com if you have any questions or need further clarification.
To enroll in the ServiceNow Course at LearnoVita, you can conveniently register through our website or visit any of our branches in India for direct assistance.
Yes, after you've enrolled, you will have lifetime access to the student portal's study materials, videos, and top MNC interview questions.
At LearnoVita, we prioritize individual attention for students, ensuring they can clarify doubts on complex topics and gain a richer understanding through interactions with instructors and peers. To facilitate this, we limit the size of each ServiceNow batch to 5 or 6 members.
The average annual salary for ServiceNow Professionals in India is 4 LPA to 7 LPA.
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