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ServiceNow Online Training

(4.5) 9569 Ratings 10105Learners
100% Job Guarantee | Minimum CTC: ₹ 4.2 LPA

Learnovita’s ServiceNow certification training provides comprehensive education on the ServiceNow platform, covering IT service management, application development, and administration. Participants gain hands-on experience through real-world projects, providing them with the skills needed for various roles in IT service delivery and management.

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  • 40+ Hrs Hands On Learning
  • 3+ Live Best Industry Projects
  • 25+ Practical Assignments
  • 24/7 Student Helpdesk

Online Classroom Batches Preferred

22- Apr- 2024
Monday (Monday - Friday)

Weekdays Regular

08:00 AM (IST)

(Class 1Hr - 1:30Hrs) / Per Session

17- Apr- 2024
Wednesday (Monday - Friday)

Weekdays Regular

08:00 AM (IST)

(Class 1Hr - 1:30Hrs) / Per Session

20- Apr- 2024
Saturday (Saturday - Sunday)

Weekend Regular

11:00 AM (IST)

(Class 3hr - 3:30Hrs) / Per Session

20- Apr- 2024
Saturday (Saturday - Sunday)

Weekend Fasttrack

11:00 AM (IST)

(Class 4:30Hr - 5:00Hrs) / Per Session

Can't find a batch you were looking for?
₹21000 ₹16000 10% OFF Expires in

No Interest Financing start at ₹ 5000 / month

The Fundamentals of the ServiceNow Certification Program

ServiceNow raining provides learners with the essential skills and knowledge required to proficiently utilize and manage the platform within their respective organizations. Covering various aspects of ServiceNow such as incident management, change management, configuration management, service catalog management, reporting, analytics, and platform administration, our program empowers participants to tailor and administer ServiceNow to meet specific business requirements. Through our training, individuals learn to optimize workflows, automate processes, and enhance overall service delivery and efficiency. Our ServiceNow training is highly beneficial for IT professionals, administrators, developers, and business users aiming to harness the platform's capabilities to streamline operations and elevate productivity throughout their organizations.

Additional Info

The Future of ServiceNow Advancements

  • AI-driven Resource Allocation: ServiceNow may further integrate AI and machine learning capabilities to enhance automation, predictive analytics, and decision-making within its platform. This could include features such as intelligent incident categorization, automated resolution suggestions, and predictive resource allocation.
  • Expanded Scope Beyond ITSM: ServiceNow may continue to grow its capabilities beyond traditional IT service management (ITSM) to encompass broader enterprise service management (ESM) functions. This could involve deeper integration with HR, customer service, finance, and other departments to offer comprehensive workflow automation and service delivery solutions across the organization.
  • Enhanced User Experience: ServiceNow may focus on improving the user experience (UX) through intuitive interfaces, mobile optimization, and personalized dashboards. This could involve leveraging modern design principles, responsive layouts, and contextual guidance to make the platform more user-friendly and accessible to many users.
  • Greater Integration and Interoperability: ServiceNow may continue to enhance its integration capabilities to seamlessly connect with other enterprise systems, cloud services, and third-party applications. This could involve standardizing APIs, supporting industry-standard protocols, and fostering an ecosystem of integrations and plugins to extend the platform's functionality.
  • Advanced Analytics and Reporting: ServiceNow may invest in advanced analytics and reporting capabilities to provide deeper insights into service performance, operational efficiency, and business outcomes. This could include real-time dashboards, predictive analytics models, and AI-driven insights to help organizations make data-driven decisions and continuously improve service delivery.
  • Focus on Security and Compliance: Given the increasing importance of cybersecurity and regulatory compliance, ServiceNow may continue to enhance its security and compliance management capabilities. This could involve advanced threat detection, automated compliance assessments, and enhanced audit trails to help organizations mitigate risks and ensure regulatory compliance.
  • Expansion of Industry-Specific Solutions: ServiceNow may develop industry-specific solutions tailored to the unique needs and requirements of different sectors, such as healthcare, financial services, manufacturing, and government. This could involve pre-configured workflows, compliance templates, and industry-specific best practices to accelerate implementation and adoption in these sectors.

Essential Tools Utilized in ServiceNow

  • Incident Management: This tool is essential for managing and resolving incidents efficiently. It allows users to log, categorize, prioritize, assign, and track incidents through resolution. Key features include incident categorization, SLA management, incident assignment rules, and incident collaboration tools.
  • Change Management: Change management is crucial for controlling the lifecycle of all changes, ensuring they are appropriately evaluated, approved, and implemented with minimal disruption to services. This tool facilitates change planning, risk assessment, approvals, scheduling, and tracking of change implementation.
  • Service Catalog: The Service Catalog tool provides a centralized portal for users to request IT and business services. It allows organizations to define and publish service offerings, automate request fulfillment workflows, track service requests, and manage service level agreements (SLAs).
  • Asset Management: Asset management is used for tracking and managing the lifecycle of IT assets, including hardware, software, and virtual assets. This tool helps organizations optimize asset utilization, reduce costs, and maintain compliance by providing visibility into asset inventory, contracts, licenses, and maintenance schedules.
  • CMDB (Configuration Management Database): The CMDB is a single source of truth for all configuration items (CIs) within an organization's IT infrastructure. It stores information about CIs, their relationships, and dependencies, enabling accurate impact analysis, change planning, and incident resolution.
  • Knowledge Management: Knowledge Management facilitates creating, sharing, and managing knowledge articles and documentation. It allows users to easily access relevant information to resolve incidents, fulfill service requests, and perform tasks more efficiently. Features include article creation, review, approval workflows, and search capabilities.
  • Service Level Management (SLM): SLM enables organizations to define, monitor, and manage service level agreements (SLAs) to ensure services are delivered according to agreed-upon standards. This tool helps track SLA performance, identify areas for improvement, and drive continuous service improvement initiatives.
  • Integration Hub: The Integration Hub provides tools and connectors for integrating ServiceNow with external systems and applications. It allows organizations to automate processes, exchange data, and orchestrate workflows across different platforms, enhancing interoperability and efficiency.

Exploring Career Paths for ServiceNow Professionals

  • ServiceNow Administrator: This role involves configuring, customizing, and maintaining the ServiceNow platform to meet the organization's needs. Administrators handle user access, system upgrades, and overall platform health.
  • ServiceNow Developer: Developers specialize in building custom applications and integrations on the ServiceNow platform. They work with JavaScript, HTML, CSS, and ServiceNow APIs to extend platform functionality and automate business processes.
  • ServiceNow Architect: Architects design and oversee the implementation of complex solutions on the ServiceNow platform. They work closely with stakeholders to understand business requirements and translate them into technical designs.
  • ServiceNow Consultant: Consultants provide expertise and guidance to organizations implementing or optimizing their use of the ServiceNow platform. They may assist with process improvement, system configuration, and user training.
  • ServiceNow Project Manager: Project managers oversee ServiceNow implementation projects from initiation to completion. They coordinate resources, manage timelines and budgets, and meet project goals.
  • ServiceNow Business Analyst: Business analysts bridge the gap between business stakeholders and technical teams. They gather requirements, document processes, and help define solutions that align with organizational goals.
  • ServiceNow Security Analyst: With the growing emphasis on cybersecurity, ServiceNow professionals can specialize in security operations on the platform. They focus on configuring and monitoring security policies, incident response, and threat intelligence.

Exploring ServiceNow Careers Across Sectors

  • IBM: IBM is a multinational technology and consulting firm that mostly uses ServiceNow to automate its IT service management procedures. IBM can effectively handle IT events, modifications, and issues with ServiceNow, guaranteeing little interference with its IT services.
  • Accenture: Accenture, a leading provider of professional services, uses ServiceNow to improve its IT service management skills and support its clients' digital transformation projects. Accenture assists businesses in streamlining IT processes, enhancing service delivery, and automating workflows through the use of ServiceNow technologies. Accenture also uses ServiceNow's platform to expedite the delivery of HR services.
  • Deloitte: Known for providing consultancy, audit, and advisory services, Deloitte uses ServiceNow to improve its ITSM capabilities and benefit customers across a range of sectors. For IT operations management, IT service management, and other enterprise service management tasks, Deloitte assists businesses in putting ServiceNow solutions into practice.
  • Cisco: Cisco, a multinational technology partnership, relies on ServiceNow to streamline IT operations and improve service delivery across the organization. With ServiceNow, Cisco can efficiently manage IT incidents, changes, and assets, ensuring the high availability of its IT services.
  • Coca-Cola: Coca-Cola, a multinational beverage business, uses ServiceNow to improve operational effectiveness and streamline its IT service management procedures. Coca-Cola can seamlessly provide IT services to its workers and clients throughout the globe by managing IT problems, service requests, and assets with ServiceNow.
  • Facebook: one of the world's largest social media platforms, relies on ServiceNow for ITSM and other internal service management needs. By implementing ServiceNow solutions, Facebook can efficiently manage IT incidents, changes, and problems, ensuring the high availability of its IT services.

Exploring How ServiceNow is Useful for Organizations

    ServiceNow offers a comprehensive platform that enables organizations to transform their service management practices and drive digital transformation. Here's how ServiceNow is useful for organizations:

  • Streamlined Service Delivery: ServiceNow provides organizations with a centralized platform for managing IT, HR, customer service, and other enterprise services. Organizations can streamline service delivery, reduce manual efforts, and improve operational efficiency by standardizing service management processes and automating workflows.
  • Enhanced Collaboration: ServiceNow facilitates collaboration and communication among cross-functional teams by providing a unified interface for managing service requests, incidents, and changes. This fosters greater transparency, accountability, and teamwork, leading to faster problem-solving and better decision-making.
  • Improved Customer Experience: ServiceNow enables organizations to deliver a superior customer experience by ensuring timely responses to service requests, proactive communication on service status, and personalized support. Organizations can enhance satisfaction and loyalty by putting customers at the center of service delivery, driving business growth.
  • Efficient Resource Utilization: With ServiceNow's resource management capabilities, organizations can optimize resource allocation, track resource availability, and align resources with strategic priorities. This enables organizations to make informed decisions about resource investments, prioritize initiatives effectively, and maximize productivity across the enterprise.
  • Data-Driven Insights: ServiceNow offers robust reporting and analytics capabilities that enable organizations to gain actionable insights into service performance, operational trends, and customer satisfaction. By leveraging data-driven insights, organizations can identify opportunities for process improvement, mitigate risks, and drive continuous service improvement initiatives.
  • Agile and Scalable Operations: ServiceNow's cloud-based platform offers agility and scalability, allowing organizations to adapt quickly to changing business needs and scale their service management operations as required. Whether expanding into new markets, launching new products, or undergoing organizational changes, ServiceNow provides the flexibility and scalability to support growth and innovation.
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Skills You Will Gain
  • ServiceNow Administration
  • Automation and Workflows
  • Networking Fundamentals
  • Scripting Basics
  • Reporting & Analytics
  • Cloud Computing
  • Data Management and Migration

ServiceNow Course Key Features 100% Money Back Guarantee

  • 5 Weeks Training

    For Become a Expert
  • Certificate of Training

    From Industry ServiceNow Experts
  • Beginner Friendly

    No Prior Knowledge Required
  • Build 3+ Projects

    For Hands-on Practices
  • Lifetime Access

    To Self-placed Learning
  • Placement Assistance

    To Build Your Career

Top Companies Placement

Our ServiceNow placement facilitates the hiring process to ensure companies find the right talent for implementing and optimising ServiceNow platforms. Professionals in this field often get lucrative pay scales with our placement assistance. Furthermore, they are frequently granted substantial pay raises, as outlined below.

  • Designation
  • Annual Salary
    Hiring Companies
  • 4.24L
  • 7.5L
  • 14.5L
  • 4.75L
  • 8.5L
  • 17.5L
  • 4.6L
  • 6.55L
  • 15.8L
  • 5.24L
  • 8.5L
  • 17.5L

Training Options

One to One Training

₹23000₹ 18000

  • Exclusive one-on-one sessions for personalized skill development.
  • Latest version curriculum is provided by industrial professionals.
  • Get industry-recognized certification with placement assistance.
  • Lifetime Access to Study Materials, Videos & Top MNC Interview Question.
  • Work on multiple Industry-specific projects to enhance your portfolio.

Online Training

₹21000₹ 16000

  • preferred
  • Schedule your sessions at your preferred timings for maximum convenience.
  • Lifetime access to high-quality self-learning and live online class recordings.
  • Attend a Free Demo before signing up.

Next Demo Sessions

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Corporate Training

Customized to your team's needs

  • Self-Paced/Live Online/Classroom modes of training available.
  • Design your own course content based on your project requirements.
  • Comprehensive certification guidance for your career advancement.
  • Get 100% Job-oriented Training With Dedicated Placement Support.
  • Receive 24x7 assistance and support to maximize your learning experience.

Self Paced Training

  • 50+ Hours High-quality Video
  • 28+ Downloadable Resource
  • Lifetime Access and 24x7 Support
  • Access on Your Computer or Mobile
  • Get Certificate on Course Completion
  • 3+ Projects
12500 ₹4500

ServiceNow Course Curriculum

Trainers Profile

Instructors are certified professionals with years of experience, and they are currently working with top MNCs. Our ServiceNow Trainer at Learnovita is dedicated to empowering learners with the latest updates and best practices in ServiceNow, preparing them for success in today's competitive job market. 

Syllabus of ServiceNow Certification Online Course Download syllabus

  • Introduction to Servicenow tool
  • Various releases
  • User Licences
  • Community Support
  • Introduction to Cloud
  • User Administration
  • Granting Roles
  • Form Layouts and list layouts
  • Introducing Applications
  • Modules & tables
  • Dictionary Entries and Overrides
  • Adding users, groups and roles
  • Configuration Management Database
  • UI, data, business rules and client scripts
  • Client Scripts
  • Transform Maps
  • Loading Data of different Formats
  • Creating Order Guides
  • Creating Custom Table
  • Creating custom application
  • Creating Fields and Menus
  • Creating Workflows
  • Approval Mapping ServiceNow Course Content
  • Using other workflow activities
  • Incident Management
  • Change Management
  • Problem Management
  • Knowledge Management
  • Service Catalog
  • Introduction to CMS
  • Creating Sites
  • Creating Pages
  • Login Rules
  • Incident Management
  • Problem Management
  • SLA
  • Service Catalog
  • Customer Service Management
  • Project Portfolio
  • Contract Management
  • Governance and Risk Compliance
  • Integration with Monitoring tools - Nim soft and CASOI integration
  • Data Migration Project : API or Manually data import
  • HPSM to Service now
  • Remedy to Service now
  • CA to Service now
  • LDAP and SSO Experience
  • Classes in CMDB
  • Mapping Configuration Item to Asset Records
  • Relating Configuration items
  • Data Policies, Access Control, Notification mail scripts
  • Schedule jobs, Script Include, Creation of dynamic reference Qualifier
  • UI actions, Views , View Rules, catalog client script
  • Catalog ui policy, workflows
  • Catalog items, record producer, Inbound actions, Templates
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Industry Projects

Project 1
AI Chatbot Integration Project

Integrate AI chatbots into ServiceNow to streamline support services and enhance user experiences, leveraging cutting-edge natural language processing technologies.

Project 2
IoT Asset Management Project

Develop an IoT enabled asset management solution on ServiceNow to optimize asset tracking and management processes, improving operational efficiency.

Project 3
DevOps Automation Project

Implement DevOps automation workflows on ServiceNow to accelerate software delivery cycles, increase agility, and improve collaboration between development and operations teams.

Mock Interviews

  • Mock interviews by Learnovita give you the platform to prepare, practice and experience the real-life job interview. Familiarizing yourself with the interview environment beforehand in a relaxed and stress-free environment gives you an edge over your peers.
  • Our mock interviews will be conducted by industry experts with an average experience of 7+ years. So you’re sure to improve your chances of getting hired!

How Learnovita Mock Interview Works?

ServiceNow Training Objectives

ServiceNow's future advancements are assured to enhance service management processes across various industries. Expect innovations in AI-driven automation, expanded capabilities in IT service management (ITSM), enhanced customer service functionalities, and deeper integration with emerging technologies like machine learning and IoT.
  • Basic understanding of IT concepts
  • Familiarity with service management processes
  • Strong analytical and problem-solving skills

Learning ServiceNow offers numerous benefits, such as Improved job prospects and career growth opportunities in IT service management. Capacity to improve operational efficiency and optimize company processes. Acquisition of in-demand skills like ITSM, IT operations management, and ServiceNow platform development.

    ServiceNow training covers a range of skills essential for success in IT service management roles, including:

  • IT service management (ITSM)
  • ServiceNow platform development
  • Setting up and personalizing ServiceNow applications
  • Incident, problem, change, and asset management
  • Reporting and analytics for service performance evaluation
ServiceNow is designed to be user-friendly, with intuitive interfaces and guided learning paths. While it may have a learning curve for some, comprehensive training resources and community support make it accessible to learners of all levels.
  • Introduction to ServiceNow platform
  • IT service management (ITSM) fundamentals
  • ServiceNow administration and configuration
  • ServiceNow application development
  • Processes for managing incidents, problems, changes, and assets
  • ServiceNow reporting and analytics
  • ServiceNow administrator
  • ServiceNow developer
  • IT service desk analyst
  • IT operations manager
  • ServiceNow consultant
  • Information technology (IT) services
  • Healthcare
  • Finance and banking
  • Telecommunications
  • Government agencies
Yes, hands-on projects are often integral to ServiceNow training programs. These projects allow learners to apply their knowledge and skills to real-world scenarios, thereby gaining practical experience and confidence in using ServiceNow's functionalities effectively.
  • ServiceNow platform
  • ServiceNow Developer Studio
  • ServiceNow Service Portal
  • ServiceNow Performance Analytics
  • ServiceNow Integration Hub
  • ServiceNow Mobile App
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Exam & Certification

Yes, having ServiceNow certification helps you be placed among the top companies. This certification significantly enhances your employability and expands your job prospects. It distinguishes you in the eyes of businesses actively seeking skilled professionals in the field, thus increasing your chances of securing employment.
Yes, LearnoVita offers practice exams as part of the ServiceNow Certification Training course. These practice tests aid in your preparation for the ServiceNow Certification exam. You can take advantage of the free ServiceNow Fundamentals Practice Test provided by LearnoVita.
  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Implementation Specialist (CIS)
  • ServiceNow Certified Application Developer (CAD)
  • ServiceNow Certified IT Service Management (ITSM) Administrator
  • ServiceNow Certified Asset Management Professional (CAMP)
  • Start practicing with sample questions.
  • Get practical experience by working through exercises by hand.
  • Make use of study groups, forums, and tutorials as extra resources.
  • Examine your comprehension of the main ideas and subjects included in the curriculum and confirm it.
Obtaining ServiceNow certification enhances your marketability in the job market and makes you more attractive to employers. It validates your proficiency in ServiceNow software, demonstrating to potential employers the depth of your expertise. ServiceNow certification can help advance your career and unlock new professional opportunities.

Recently placed students

ServiceNow Course FAQ's

Yes, you can attend the demo session. Even though We have a limited number of participants in a live session to maintain the Quality Standards. So, unfortunately, participation in a live class without enrolment is not possible.If you are unable to attend you can go through our Pre recorded session of the same trainer, it would give you a clear insight about how are the classes conducted, the quality of instructors, and the level of interaction in the class.
All Our instructors are working professionals from the Industry, Working in leading Organizations and have Real-World Experience with Minimum 9-12 yrs of Relevant IT field Experience. All these experienced folks at LearnoVita Provide a Great learning experience.
The trainer will give Server Access to the course seekers, and we make sure you acquire practical hands-on training by providing you with every utility that is needed for your understanding of the course
  • LearnoVita will assist the job seekers to Seek, Connect & Succeed and delight the employers with the perfect candidates.
  • On Successfully Completing a Career Course with LearnoVita, you Could be Eligible for Job Placement Assistance.
  • 100% Placement Assistance* - We have strong relationship with over 650+ Top MNCs, When a student completes his/ her course successfully, LearnoVita Placement Cell helps him/ her interview with Major Companies like Oracle, HP, Wipro, Accenture, Google, IBM, Tech Mahindra, Amazon, CTS, TCS, HCL, Infosys, MindTree and MPhasis etc...
  • LearnoVita is the Legend in offering placement to the students. Please visit our Placed Students's List on our website.
  • More than 5400+ students placed in last year in India & Globally.
  • LearnoVita Conducts development sessions including mock interviews, presentation skills to prepare students to face a challenging interview situation with ease.
  • 85% percent placement record
  • Our Placement Cell support you till you get placed in better MNC
  • Please Visit Your Student's Portal | Here FREE Lifetime Online Student Portal help you to access the Job Openings, Study Materials, Videos, Recorded Section & Top MNC interview Questions
After Your Course Completion You will Receive
  • LearnoVita Certification is Accredited by all major Global Companies around the World.
  • LearnoVita is the unique Authorized Oracle Partner, Authorized Microsoft Partner, Authorized Pearson Vue Exam Center, Authorized PSI Exam Center, Authorized Partner Of AWS and National Institute of Education (nie) Singapore
  • Also, LearnoVita Technical Experts Help's People Who Want to Clear the National Authorized Certificate in Specialized IT Domain.
  • LearnoVita is offering you the most updated, relevant, and high-value real-world projects as part of the training program.
  • All training comes with multiple projects that thoroughly test your skills, learning, and practical knowledge, making you completely industry-ready.
  • You will work on highly exciting projects in the domains of high technology, ecommerce, marketing, sales, networking, banking, insurance, etc.
  • After completing the projects successfully, your skills will be equal to 6 months of rigorous industry experience.
At LearnoVita you can enroll in either the instructor-led Online Training, Self-Paced Training, Class Room, One to One Training, Fast Track, Customized Training & Online Training Mode. Apart from this, LearnoVita also offers Corporate Training for organizations to UPSKILL their workforce.
LearnoVita Assures You will Never lose any Topics and Modules. You can choose either of the Three options:
  • We will reschedule the classes as per your convenience within the stipulated course duration with all such possibilities.
  • View the class presentation and recordings that are available for online viewing.
  • You can attend the missed session, in any other live batch.
Please email us at contact@learnovita.com if you have any questions or require any more explanation.
Yes We Provide Lifetime Access for Student’s Portal Study Materials, Videos & Top MNC Interview Question After Once You Have Enrolled.
We at LearnoVita believe in giving individual attention to students so that they will be in a position to clarify all the doubts that arise in complex and difficult topics and Can Access more information and Richer Understanding through teacher and other students' body language and voice. Therefore, we restrict the size of each ServiceNow batch to 5 or 6 members.
Learning ServiceNow can help open up many opportunities for your career. It is a GREAT SKILL-SET to have as many developer roles in the job market requires proficiency in ServiceNow. Mastering ServiceNow can help you get started with your career in IT. Companies like Oracle, IBM, Wipro, HP, HCL, DELL, Bosch, Capgemini, Accenture, Mphasis, Paypal, and MindLabs.
The Average ServiceNow Developer salary in India is ₹4,43,568 per annum.
If you prefer personalised assistance, feel free to visit one of our branches in India or utilise the e-commerce payment system for direct login.
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