Cisco IPT and UCCX Online Training
18676 Ratings
- Enroll in the Cisco IPT and UCCX Online Course to learn core IP telephony and contact center solutions.
- Master key components such as Call Manager, UCCX Scripting, IVR, Reporting, and Queue Management.
- Gain hands-on experience through real-time projects, call flows, script creation, and deployment tasks.
- Ideal for network engineers, contact center admins, and IT professionals handling Cisco UC solutions.
- Choose from flexible batch timings: Weekday, Weekend, or Fast-Track learning schedules.
- Benefit from placement assistance, interview preparation, and certification guidance.
Course Duration
45+ HrsLive Project
3 ProjectCertification Pass
GuaranteedTraining Format
Live Online (Expert Trainers)
10958+
Professionals Trained
9+
Batches every month
2558+
Placed Students
241+
Corporate ServedWhat You'll Learn
Understand Cisco IPT and UCCX Online Training concepts, call routing, and contact center fundamentals.
Configure voice gateways, IVR, and agent queues using Cisco IPT and UCCX Online Course techniques.
Implement automated call flows, reporting, and monitoring as taught in UCCX Training.
Build dashboards to analyze call statistics, agent performance, and contact center efficiency.
Gain hands-on experience with UCCX Projects and UCCX Internship at the UCCX institute.
Explore advanced features in Cisco IPT and UCCX Advanced Course, including multi-site deployment, high availability, and troubleshooting.
Cisco IPT and UCCX Online Certification Training Objectives
- Cisco's UCCE solution is well-known to medium- and large-sized businesses that want a contact centre solution. The software makes it possible for companies to set up call centres and divide the large number of customer calls among the agents while scaling up to support agents. A qualified expert is needed to set up the system to meet the organization's specific needs.
- The Cisco Unified Communications System,
- Encompassing IP telephony,
- Voicemail,
- Contact centre ideas, as well as system management,
- Functionality,
- Configuration, may be learned in depth via the Cisco Internetwork Professional (IPT) and Unified Communications Expert (UCCE) course.
- Basics of Internet Connection Establishment and Maintenance (ICND1 and ICND2 or CCNABC) are suggested.
- It is suggested that you have a basic understanding of IP telephony basics (CICD).
- Implementations of Cisco's Unified Communication Manager (CIPTV1) come highly recommended.
- Managing Call Center Communications with Cisco IP Phones and IP Communicator
- The Cisco Unified Communications System, encompassing IP telephony, voicemail, and contact centre ideas, as well as system management, functionality, and configuration, may be learned in depth via the Cisco Internetwork Professional (IPT) and Unified Communications Expert (UCCE) course.
- The UCCX platform is designed for smaller contact centres and can accommodate up to 400 agents.
- UCCE is designed for more complex activities and a large number of agents, and it contains features that are more complete.
- This UCCX Scripting course instructs network administrators on the best practises for handling incoming calls, rerouting them, and
- Facilitating web chat, among other tasks.
- This UCCX programming course will teach you how to automate network behaviour,
- Keep throughput at a high level, and
- Create reports automatically.
- The fundamental requirement for obtaining a Cisco certification is to pass the accompanying tests. Each credential is accompanied by one or more tests. You take the examinations while seated at a computer in a Vue-affiliated location (vue.com).
- Cisco VoIP's primary benefit is the high number of available voice data channels that may be used in conjunction with standard phone lines.
- Together with this, VoIP is also backward unified to conventional telephone networks, allowing you to make international calls to any destination at any time.
- NetSuite Inc
- Dailymotion SA
- Arkadin SAS
- California State University-Stanislaus
- The average annual compensation for Cisco UCCX, including base and bonus pay, is $135,976, or $65 per hour, as opposed to the anticipated median wage of $124,758, or $59 per hour(7.6 Lakhs.).
Request more informations
Phone (For Voice Call):
+91 89258 75257
WhatsApp (For Call & Chat):
+91 89258 75257
Cisco IPT and UCCX Course Benefits
The Cisco IPT and UCCX Course with Placement provides hands-on lab exposure in call routing, IVR configuration, and contact center monitoring. The program includes a Cisco IPT and UCCX Internship, practical exercises, and scenario-based labs. Students completing Cisco IPT and UCCX Online Training are prepared for high-demand roles in VoIP, telephony, and contact center administration with 100% placement support.
- Designation
-
Annual SalaryHiring Companies
About Cisco IPT and UCCX Certification Training
Our Cisco IPT and UCCX Projects simulate real-world IPT and contact center scenarios such as IVR design, call routing, agent queue management, and reporting. Participants gain practical expertise in configuring voice systems, optimizing call flows, and monitoring performance. Completing these projects prepares learners for Cisco IPT and UCCX Certification and professional VoIP roles.
Top Skills You Will Gain
- Cisco IP Telephony
- VoIP Technologies and Protocols
- Cisco Unified Presence
- Voice Gateway Configuration
- Session Initiation Protocol (SIP)
- Quality of Service (QoS)
- Cisco Unity Connection
- Cisco Unified Presence Server (CUPS)
12+ Cisco IPT and UCCX Tools
Online Classroom Batches Preferred
No Interest Financing start at ₹ 5000 / month
Corporate Training
- Customized Learning
- Enterprise Grade Learning Management System (LMS)
- 24x7 Support
- Enterprise Grade Reporting
Why Cisco IPT and UCCX Course From Learnovita? 100% Money Back Guarantee
Cisco IPT and UCCX Course Curriculam
Trainers Profile
Trainers are certified professionals with 13+ years of experience in their respective domains as well as they are currently working with Top MNCs. As all Trainers from Cisco IPT and UCCX Online Training are respective domain working professionals so they are having many live projects, trainers will use these projects during training sessions.
Syllabus for Cisco IPT and UCCX Training Download syllabus
- Overview of IP Telephony
- Unified Communications Basics
- Cisco Collaboration Architecture
- Introduction to UCCX
- IP Telephony Benefits
- CUCM Architecture
- Device Pool & Region Setup
- Calling Search Space & Partitions
- Route Patterns & Route Lists
- SIP & H.323 Protocol Basics
- UCCX Components
- Call Control & Routing
- IVR Overview
- Script Execution Flow
- Real-Time Monitoring
- Hunt Groups & Queues
- Route Points Configuration
- Skills-Based Routing
- Contact Center Queuing
- Call Distribution Methods
- Phone Registration
- Device Profiles
- Phone Features & Softkeys
- Phone Security Settings
- Firmware Updates
- Script Editor Overview
- Creating Call Flows
- Prompts & User Inputs
- Decision Making in Scripts
- Deploying Scripts
- Agent Desktop Features
- Call Handling
- Supervisor Dashboard
- Reporting & Monitoring
- Real-Time Controls
- Cisco Unity Connection
- Voicemail Configuration
- Jabber Setup
- Presence & IM Integration
- Message Routing
- Real-Time Reports
- Historical Reports
- Call Detail Records (CDR)
- Queue Performance Analysis
- Alerts & Notifications
- CUCM Troubleshooting
- UCCX Troubleshooting
- Call Path Analysis
- Device & Network Checks
- Log Analysis
Request more informations
Phone (For Voice Call):
+91 89258 75257
WhatsApp (For Call & Chat):
+91 89258 75257
Industry Projects
Career Support
Our Hiring Partner
Request more informations
Phone (For Voice Call):
+91 89258 75257
WhatsApp (For Call & Chat):
+91 89258 75257
Exam & Certification
- Participate and Complete One batch of Cisco IPT and UCCX Training Training Course
- Successful completion and evaluation of any one of the given projects
- Complete 85% of the Cisco IPT and UCCX Training Certification course
- Successful completion and evaluation of any one of the given projects
This is the Certification levels that was Structured under the Cisco IPT and UCCX Training Certification Path.
- LearnoVita Cisco IPT and UCCX Training Certification
- Learn About the Certification Paths.
- Write Code Daily This will help you develop Coding Reading and Writing ability.
- Refer and Read Recommended Books Depending on Which Exam you are Going to Take up.
- Join LearnoVita Online Training Course That Gives you a High Chance to interact with your Subject Expert Instructors and fellow Aspirants Preparing for Certifications.
- Solve Sample Tests that would help you to Increase the Speed needed for attempting the exam and also helps for Agile Thinking.
Our Student Successful Story
Regular 1:1 Mentorship From Industry Experts
Live Classes
Career Support
Sandeep Kumar D
Software Engineer, Cisco Systems )
Vinoth P
UI Developer, TCS
Vijeyalakshme kannan
QA Engineer, Amazon Development Center
Pranav Srinivas
Software Testing, Capgemini
Prasanna
SAP Admin, HCLHow are the Cisco IPT and UCCX with LearnoVita Different?
Feature
LearnoVita
Other Institutes
Affordable Fees
Competitive Pricing With Flexible Payment Options.
Higher Cisco IPT and UCCX Fees With Limited Payment Options.
Live Class From ( Industry Expert)
Well Experienced Trainer From a Relevant Field With Practical Cisco IPT and UCCX Training
Theoretical Class With Limited Practical
Updated Syllabus
Updated and Industry-relevant Cisco IPT and UCCX Curriculum With Hands-on Learning.
Outdated Curriculum With Limited Practical Training.
Hands-on projects
Real-world Cisco IPT and UCCX Project With Live Case Studies and Collaboration With Companies.
Basic Projects With Limited Real-world Application.
Certification
Industry-recognized Cisco IPT and UCCX Certifications With Global Validity.
Basic Cisco IPT and UCCX Certifications With Limited Recognition.
Placement Support
Strong Placement Support With Tie-ups With Top Companies and Mock Interviews.
Basic Placement Support
Industry Partnerships
Strong Ties With Top Tech Companies for Internships and Placements
No Partnerships, Limited Opportunities
Batch Size
Small Batch Sizes for Personalized Attention.
Large Batch Sizes With Limited Individual Focus.
Additional Features
Lifetime Access to Cisco IPT and UCCX Materials, Alumni Network, and Hackathons.
No Additional Features or Perks.
Training Support
Dedicated Mentors, 24/7 Doubt Resolution, and Personalized Guidance.
Limited Mentor Support and No After-hours Assistance.
Cisco IPT and UCCX Course FAQ's
- LearnoVita is dedicated to assisting job seekers in seeking, connecting, and achieving success, while also ensuring employers are delighted with the ideal candidates.
- Upon successful completion of a career course with LearnoVita, you may qualify for job placement assistance. We offer 100% placement assistance and maintain strong relationships with over 650 top MNCs.
- Our Placement Cell aids students in securing interviews with major companies such as Oracle, HP, Wipro, Accenture, Google, IBM, Tech Mahindra, Amazon, CTS, TCS, Sports One, Infosys, MindTree, and MPhasis, among others.
- LearnoVita has a legendary reputation for placing students, as evidenced by our Placed Students' List on our website. Last year alone, over 5400 students were placed in India and globally.
- We conduct development sessions, including mock interviews and presentation skills training, to prepare students for challenging interview situations with confidence. With an 85% placement record, our Placement Cell continues to support you until you secure a position with a better MNC.
- Please visit your student's portal for free access to job openings, study materials, videos, recorded sections, and top MNC interview questions.
- Build a Powerful Resume for Career Success
- Get Trainer Tips to Clear Interviews
- Practice with Experts: Mock Interviews for Success
- Crack Interviews & Land Your Dream Job
Get Our App Now!
-
IND : +91 89258 75257
- Drop A Querry
- contact@learnovita.com
