The CVPD and CUIC Reporting Certification Online Course teaches you how to build self-service IVR applications for the CVP VXML Server and transmit data between CCE/ICM and CVP. Students compose programmes, deploy them to the classroom VXML Server using OAMP, and debug using log files.

• Define the installation of CUIC in a UCCE/PCCE/CVP environment as a reporting solution.
• Define the different CUIC interfaces and their respective applications.
• Define the "standard" data sources supported by CUIC (CCE, CVP) and describe how to create a custom data source.
• Demonstrate mastery of CUIC users/groups/roles/permissions security.
• Demonstrate how to acquire and import reports into CUIC.

Identity with CVPD and CUIC Reporting is an advantageous and straightforward function. Compared to other SQL tools on the market, it is a much superior and more advanced technology.

• In a UCCE/PCCE/CVP environment, identify the adoption of CUIC as a reporting solution.
• Describe the several CUIC interfaces and their respective applications.
• Clarify the "normal" CUIC data sources (CCE, CVP) and the configuration of a custom data source.
• Demonstrate mastery of CUIC users/groups/roles/permissions security.
• Demonstrate how to acquire and import reports into CUIC.
• Define additional UCCE configuration options that influence the output of data as perceived by CUIC.

• A fundamental understanding of system administration (Windows A/D, SQL) and components (servers, switches) is advantageous but not needed.
• Working with data on a Windows PC necessitates the concurrent employment of a mouse and the Alt-Tab keys.
• Knowledge of Unified Communications Manager and Voice Gateways is highly advantageous. By example, enrol in the VFCC course.
• A fundamental comprehension of contact focus tasks.

Managers, group drives, business contact work force, and anybody else who must be remotely involved with the UCCE arrangement and have a comprehensive awareness of its capabilities.

Requirements for taking the exam:

• Comprehensive Call Flow for CVP.
• Learn to utilise Cisco CVP Call Studio.
• Audio and TTS are played from Studio/CVP.
• Collect DTMF from Studio/CVP callers.
• Say it Smart.
• Access back-end data through a SQL Database.
• Employ Web Services (both SOAP and REST Web Services)
• Javascript for web service XML and JSON parsing.

CVPD is for Cisco customers, partners, and employees who deploy UCCE/CVP or CVP Standalone. This workshop teaches scripting in CVP Call Studio and VXML Server to application developers, programmers, sales and pre-sales, technical support, and project managers.

The AUCCE Part 1 course instructs students on the prerequisites, assets, and equipment necessary to execute routine includes, moves, and changes in the inbound/outbound UCCE situation. This course is suggested for people in charge of the arrangement or who may want assistance with the arrangement at the Level 1-2 level.

AUCCE Part 1 (AUCCE Part 1) is a multi-day instructor-led course for system specialists and clients who will be involved with day 2 help of a UCCE arrangement sent in a CVP far-reaching condition.