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IT Service Management with System Center Service Manager Certification Online Course

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Our IT Service Management with System Center Service Manager course is designed for cloud and datacenter administrators who are new to System Center 2016 Service Manager and are in charge of deploying, configuring, and operating the software in their cloud or datacenter. This course is also intended for cloud and datacenter administrators who are already familiar with Service Manager and want to expand their knowledge to include the new System Center 2016 Service Manager features.

Preview Course Video
 
  • 40+ Hrs Hands On Training
  • 2 Live Projects For Hands-On Learning
  • 50 Hrs Practical Assignments
  • 24/7 Students

Online Classroom Batches Preferred

26- Feb- 2024
Monday (Monday - Friday)

Weekdays Regular

08:00 AM (IST)

(Class 1Hr - 1:30Hrs) / Per Session

28- Feb- 2024
Wednesday (Monday - Friday)

Weekdays Regular

08:00 AM (IST)

(Class 1Hr - 1:30Hrs) / Per Session

02- Mar- 2024
Saturday (Saturday - Sunday)

Weekend Regular

11:00 AM (IST)

(Class 3hr - 3:30Hrs) / Per Session

02- Mar- 2024
Saturday (Saturday - Sunday)

Weekend Fasttrack

11:00 AM (IST)

(Class 4:30Hr - 5:00Hrs) / Per Session

Can't find a batch you were looking for?
₹21000 ₹16000 10% OFF Expires in

No Interest Financing start at ₹ 5000 / month

Overview of IT Service Management with System Center Service Manager Training Online Course

This IT Service Management with System Center Service Manager course is designed to provide professionals the knowledge and practise they need to instal and set up System Center 2016 Service Manager. Service Requests, Change Management, and Release Administration are all topics covered in this technical training course. In addition, we have created a business training curriculum especially for large corporations.

System Center Service Manager Online Training will help us keep our intelligent IT service management going:

  • In this course, you will learn how to combine processes and functions from different IT Service Management frameworks, such as ITIL (IT Infrastructure Library) or MOF (Microsoft Operations Framework).
  • This training will show you how to set up and maintain Incident and Problem Management, Service Requests, Activity, Change, and Release Management, all in accordance with established business practises.
  • You will be able to engage with the instructor and other participants in the same ways as in a traditional classroom setting.
  • This certificate helps professionals in the networking field who have the right skills and knowledge.
  • The System Center Approach to Managing IT Services Learning about and practising common help desk deployment tasks is made easier with Service Manager's interactive environment.
  • It increases job opportunities in all industries and shows that a professional is good at using networks.
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Top Skills You Will Gain
  • Service Level Agreements (SLAs)
  • Problem Management
  • Service Request Management
  • Change Management
  • Dashboard Reporting and Analytics
  • Service Catalog Management
  • IT Service Management Processes
  • Release Management

IT Service Management with System Center Service Manager Training Course Key Features 100% Money Back Guarantee

  • 5 Weeks Training

    For Become a Expert
  • Certificate of Training

    From Industry IT Service Management with System Center Service Manager Training Experts
  • Beginner Friendly

    No Prior Knowledge Required
  • Build 3+ Projects

    For Hands-on Practices
  • Lifetime Access

    To Self-placed Learning
  • Placement Assistance

    To Build Your Career

Top Companies Placement

An IT Service Management with System Center Service Manager Training Developer will be responsible for the integration and system tests for software changes. An IT Service Management with System Center Service Manager Training Developer is also responsible for designing and running user acceptance tests and implementing software changes.and more and are often rewarded with substantial pay raises as shown below
  • Designation
  • Annual Salary
    Hiring Companies
  • 3.24L
    Min
  • 6.5L
    Average
  • 13.5L
    Max
  • 4.50L
    Min
  • 8.5L
    Average
  • 16.5L
    Max
  • 4.0L
    Min
  • 6.5L
    Average
  • 13.5L
    Max
  • 3.24L
    Min
  • 6.5L
    Average
  • 12.5L
    Max

Training Options

One to One Training

₹23000₹ 18000

  • Lifetime access to high-quality self-paced eLearning content curated by industry experts
  • 8 industry case studies on real business problems
  • 6 hands-on projects to perfect the skills learnt
  • 8 industry case studies on real business problems
  • 6 hands-on projects to perfect the skills learnt

Online Training

₹21000₹ 16000

  • preferred
  • Live demonstration of features and practicals.
  • Lifetime access to high-quality self-paced learning and live online class recordings
  • Get complete certification guidance
  • Attend a Free Demo before signing up.

Next Demo Sessions

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Corporate Training

Customized to your team's needs

  • Self-Paced/Live Online/Classroom modes of training available
  • Design your own course content based on your project requirements
  • Learn as per full day schedule and/or flexible timings
  • Gain complete guidance on certification
  • 24x7 learner assistance and support

Self Paced Training

  • 50+ Hours High-quality Video
  • 28+ Downloadable Resource
  • Lifetime Access and 24x7 Support
  • Access on Your Computer or Mobile
  • Get Certificate on Course Completion
  • 3+ Projects
12500 ₹4500

IT Service Management with System Center Service Manager Training Course Curriculam

Trainers Profile

Trainers are certified professionals with 13+ years of experience in their respective domains as well as they are currently working with Top MNCs. As all Trainers from IT Service Management with System Center Service Manager Training Online Training course are respective domain working professionals so they are having many live projects, trainers will use these projects during training sessions.

Pre-requisites

There is no Prerequisite to learn IT Service Management with System Center Service Manager Training Training Online, Knowledge of the database or data warehouse.

Syllabus of IT Service Management with System Center Service Manager Training Online Course Download syllabus

  • Business Drivers behind IT Service Management.
  • Introduction to Microsoft System Center 2016.
  • System Center 2016 Service Manager Overview and Key Features.
  • Adopting ITIL/ MOF Best Practices with Service Manager.
  • Aligning IT Service Management Requirements to Service Manager.
  • System Center 2016 Service Manager Architecture and Core Components.
  • Hardware, Software and Security Requirements.
  • Planning and Sizing a System Center 2016 Service Manager Deployment.
  • Installing System Center 2016 Service Manager.
  • Installing and Configuring the Service Manager Self-Service Portal.
  • Overview of the Service Manager Console.
  • Overview of Management Packs.
  • Overview of the Service Manager CMDB.
  • Managing Activities.
  • Managing Workflows.
  • Managing Templates.
  • Security and User Roles.
  • System Center 2016 Service Manager Initial Configuration.
  • Configuring Business Services.
  • Configuring Access for your Support Teams.
  • Configuring Notifications.
  • Integrating Service Manager with Active Directory and other Components.
  • Integrating Service Manager with Exchange.
  • The Definition of an Incident and a Problem.
  • Managing Incidents.
  • Managing Problems.
  • Using Queues and Views with Incidents and Problems.
  • Managing Change Requests.
  • Managing Release Records.
  • The Service Catalog, Request Offerings and Service Offerings.
  • Managing Service Requests and Catalog Groups.
  • The Self-Service Portal.
  • Overview of Orchestrator.
  • Configuring Runbooks in Orchestrator.
  • Configuring Integration between Orchestrator and Service Manager.
  • Creating a Request Offering in SM to Initiate a Runbook in Orchestrator.
  • Configuring Service Level Management.
  • Viewing Service Level Agreement (SLA) Information in Service Manager.
  • Running Reports in System Center 2016 Service Manager.
  • Configuring and Running Data Warehouse Jobs.
  • Troubleshooting Failed Data Warehouse Jobs.
  • Data Warehouse Cubes.
  • Performing Advanced Troubleshooting in Service Manager.
  • Performing Disaster Recovery in Service Manager.
  • Key Concepts in Creating and Customizing Forms in the Service Manager Authoring Tool.
  • Creating New and Customized Forms by Using the Service Manager Authoring Tool.
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Need customized curriculum?

Industry Projects

Project 1
Hy-Flex Instructional Project

It combines face-to-face and online learning. Each class event and learning activity is in-person, online synchronously, and online asynchronously.

Project 2
Learning Management Project

This project administers, records, tracks, analyses, automates, and delivers educational courses, training, and learning and development programmes.

Project 3
Orchestration Project

Orchestration automates system configuration, application administration, and service coordination. IT orchestration simplifies complex activities and operations.

Mock Interviews

  • Mock interviews by Learnovita give you the platform to prepare, practice and experience the real-life job interview. Familiarizing yourself with the interview environment beforehand in a relaxed and stress-free environment gives you an edge over your peers.
  • Our mock interviews will be conducted by industry experts with an average experience of 7+ years. So you’re sure to improve your chances of getting hired!

How Learnovita Mock Interview Works?

Advanced IT Service Management with System Center Service Manager Certification Online Training Objectives

  • The Advanced IT Service Management with System Center Service Manager Certification Course is a professional training program that focuses on the implementation and management of Microsoft System Center Service Manager (SCSM) for IT service management.
  • This course covers various aspects of IT service management, including incident management, problem management, change management, and service level management, among others.
  • The course is designed for IT professionals who are responsible for implementing, managing, and supporting IT service management in their organization.
  • It is also suitable for IT service managers, IT operations managers, and IT service desk managers who want to improve their skills and knowledge in IT service management.
  • Help individuals understand the key concepts and principles of IT service management, including ITIL® best practices.
  • Teach individuals how to use SCSM to manage incidents, problems, changes, and service requests.
  • Provide individuals with the skills to design and implement IT service management processes using SCSM.
  • Equip individuals with the knowledge and tools to customize and extend SCSM to meet specific organizational needs.
  • Prepare individuals to pass the Microsoft certification exam for System Center Service Manager.
  • Understanding IT service management principles and best practices.
  • Learning how to design and deploy SCSM.
  • Configuring and customizing SCSM to meet specific business requirements.
  • Implementing incident, problem, change, and release management processes using SCSM.
  • Using SCSM to manage service requests, service level agreements, and service catalogs.
  • Configuring and using automation with SCSM to improve efficiency and reduce errors.
  • Obtaining certification in Advanced IT Service Management with System Center Service Manager can lead to various career opportunities in the IT service management (ITSM) field.
  • IT Service Manager: As an IT service manager, you will oversee the delivery of IT services to internal or external customers. You will be responsible for ensuring that IT services are delivered efficiently and effectively while also managing service quality and costs.
  • Service Desk Manager: A Service Desk Manager oversees the day-to-day operations of a service desk, which is the first point of contact for customers who need IT support. They ensure that customer issues are resolved in a timely manner and that the service desk team is meeting its service level agreements.
  • The technology industry is always evolving, and new trends are constantly emerging.
  • In terms of IT Service Management, System Center Service Manager is a popular solution that has been widely used by organizations for managing IT services.
  • It provides an integrated platform for automating and managing service requests, incidents, changes, and problems, among other things.
  • Certification courses and online training programs in System Center Service Manager are likely to remain relevant and valuable for IT professionals in the coming years. However, whether or not they will lead the tech industry in 2023 is difficult to say.
  • Other trends that are expected to shape the tech industry in the coming years include artificial intelligence (AI), the Internet of Things (IoT), blockchain, cloud computing, and cybersecurity. As organizations increasingly adopt these technologies, there will be a growing demand for professionals with expertise in these areas.
  • System Center Service Manager (SCSM) is a popular IT service management (ITSM) tool developed by Microsoft. Many organizations use SCSM to manage their IT services, so there is likely some demand for professionals with SCSM expertise and certification.
  • In terms of the Advanced IT Service Management with System Center Service Manager Certification Course and online training, the demand for this training would depend on a variety of factors such as the quality of the course, the reputation of the training provider, and the specific needs of organizations looking to implement SCSM.
  • Understand the basics: Before diving into the advanced concepts, make sure you have a thorough understanding of the basics of IT Service Management (ITSM) and System Center Service Manager (SCSM).
  • Take an online course: There are various online courses available that offer SCSM certification and training. Choose a course that covers advanced concepts such as service level agreements (SLAs), change management, problem management, and service request management.
  • Set up a lab environment: You can set up a lab environment to practice configuring and managing SCSM. This will give you hands-on experience with the tool and help you understand how it works in real-world scenarios.
  • IT Service Manager.
  • IT Service Desk Manager.
  • IT Operations Manager.
  • Incident Manager.
  • Change Manager.
  • Problem Manager.
  • Service Level Manager.
  • Designing and implementing IT service management processes using SCSM.
  • Configuring SCSM to support incident, problem, and change management.
  • Using SCSM to manage service level agreements (SLAs).
  • Implementing automation and orchestration using System Center Orchestrator.
  • Customizing SCSM to meet the unique needs of your organization.
  • Using reporting and data analysis tools to monitor and improve IT service management processes.
  • Managing assets and configuration items using SCSM
  • Comprehensive Training: The course offers in-depth training on IT Service Management concepts, best practices, and the use of System Center Service Manager (SCSM) to manage IT services effectively.
  • Industry-recognized Certification: Successful completion of the course will earn you the Advanced IT Service Management with System Center Service Manager certification, which is widely recognized by the IT industry and can enhance your career prospects.
  • Improved IT Service Management Skills: The course will enhance your IT Service Management skills and knowledge, enabling you to better understand the ITIL framework, service delivery, and support processes.
  • Hands-on Experience: The online training includes hands-on exercises that allow you to practice implementing and managing IT services using SCSM.
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Exam & Certification

At LearnoVita, You Can Enroll in Either the instructor-led Online Classroom Training or Online Self-Paced Training. Online Classroom:
  • Participate and Complete One batch of IT Service Management with System Center Service Manager Training Training Course
  • Successful completion and evaluation of any one of the given projects
Online Self-learning:
  • Complete 85% of the IT Service Management with System Center Service Manager Training Certification course
  • Successful completion and evaluation of any one of the given projects
Honestly Yes, We Provide 1 Set of Practice test as part of Your IT Service Management with System Center Service Manager Training Training course. It helps you to prepare for the actual IT Service Management with System Center Service Manager Training Certification exam. You can try this free IT Service Management with System Center Service Manager Training Fundamentals Practice Test to Understand the Various type of tests that are Comes Under the Parts of Course Curriculum at LearnoVita.

This is the Certification levels that was Structured under the IT Service Management with System Center Service Manager Training Certification Path.

  • LearnoVita IT Service Management with System Center Service Manager Training Certification
  • Learn About the Certification Paths.
  • Write Code Daily This will help you develop Coding Reading and Writing ability.
  • Refer and Read Recommended Books Depending on Which Exam you are Going to Take up.
  • Join LearnoVita Online Training Course That Gives you a High Chance to interact with your Subject Expert Instructors and fellow Aspirants Preparing for Certifications.
  • Solve Sample Tests that would help you to Increase the Speed needed for attempting the exam and also helps for Agile Thinking.
Honestly Yes, Please refer to the link This Would Guide you with the Top 20 Interview Questions & Answers for IT Service Management with System Center Service Manager Training Developers.

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IT Service Management with System Center Service Manager Training Course FAQ's

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Yes, you can attend the demo session. Even though We have a limited number of participants in a live session to maintain the Quality Standards. So, unfortunately, participation in a live class without enrolment is not possible.If you are unable to attend you can go through our Pre recorded session of the same trainer, it would give you a clear insight about how are the classes conducted, the quality of instructors, and the level of interaction in the class.
All Our instructors are working professionals from the Industry, Working in leading Organizations and have Real-World Experience with Minimum 9-12 yrs of Relevant IT field Experience. All these experienced folks at LearnoVita Provide a Great learning experience.
The trainer will give Server Access to the course seekers, and we make sure you acquire practical hands-on training by providing you with every utility that is needed for your understanding of the course
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  • On Successfully Completing a Career Course with LearnoVita, you Could be Eligible for Job Placement Assistance.
  • 100% Placement Assistance* - We have strong relationship with over 650+ Top MNCs, When a student completes his/ her course successfully, LearnoVita Placement Cell helps him/ her interview with Major Companies like Oracle, HP, Wipro, Accenture, Google, IBM, Tech Mahindra, Amazon, CTS, TCS, HCL, Infosys, MindTree and MPhasis etc...
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After Your Course Completion You will Receive
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  • LearnoVita is the unique Authorized Oracle Partner, Authorized Microsoft Partner, Authorized Pearson Vue Exam Center, Authorized PSI Exam Center, Authorized Partner Of AWS and National Institute of Education (nie) Singapore
  • Also, LearnoVita Technical Experts Help's People Who Want to Clear the National Authorized Certificate in Specialized IT Domain.
  • LearnoVita is offering you the most updated, relevant, and high-value real-world projects as part of the training program.
  • All training comes with multiple projects that thoroughly test your skills, learning, and practical knowledge, making you completely industry-ready.
  • You will work on highly exciting projects in the domains of high technology, ecommerce, marketing, sales, networking, banking, insurance, etc.
  • After completing the projects successfully, your skills will be equal to 6 months of rigorous industry experience.
At LearnoVita you can enroll in either the instructor-led Online Training, Self-Paced Training, Class Room, One to One Training, Fast Track, Customized Training & Online Training Mode. Apart from this, LearnoVita also offers Corporate Training for organizations to UPSKILL their workforce.
LearnoVita Assures You will Never lose any Topics and Modules. You can choose either of the Three options:
  • We will reschedule the classes as per your convenience within the stipulated course duration with all such possibilities.
  • View the class presentation and recordings that are available for online viewing.
  • You can attend the missed session, in any other live batch.
Just give us a CALL at +91 9383399991 OR email at contact@learnovita.com
Yes We Provide Lifetime Access for Student’s Portal Study Materials, Videos & Top MNC Interview Question After Once You Have Enrolled.
We at LearnoVita believe in giving individual attention to students so that they will be in a position to clarify all the doubts that arise in complex and difficult topics and Can Access more information and Richer Understanding through teacher and other students' body language and voice. Therefore, we restrict the size of each IT Service Management with System Center Service Manager Training batch to 5 or 6 members
Learning IT Service Management with System Center Service Manager Training can help open up many opportunities for your career. It is a GREAT SKILL-SET to have as many developer roles in the job market requires proficiency in IT Service Management with System Center Service Manager Training . Mastering IT Service Management with System Center Service Manager Training can help you get started with your career in IT. Companies like Oracle, IBM, Wipro, HP, HCL, DELL, Bosch, Capgemini, Accenture, Mphasis, Paypal, and MindLabs.
The Average IT Service Management with System Center Service Manager Training Developer salary in India is ₹4,43,568 per annum.
You can contact our support number at +91 93800 99996 / Directly can do by LearnoVita E-commerce payment system Login or directly walk-in to one of the LearnoVita branches in India.
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