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MicroSoft Dynamics CRM Online Training

Rated #1 Recognized as the No.1 Institute for MicroSoft Dynamics CRM Online Training

(4.6) 19652 Ratings

Course Duration

55+ Hrs

Live Project

3 Project

Certification Pass

Guaranteed

Training Format

Live Online (Expert Trainers)
WatchLive Classes
Guide Me Request a Call
Course fee at
₹16000

₹21000

11258+

Professionals Trained

10+

Batches every month

3075+

Placed Students

265+

Corporate Served

What You'll Learn

MicroSoft Dynamics CRM Online Training provides a comprehensive understanding of CRM solutions for beginners and professionals.

Learn core features like customer data management, sales automation, and marketing integration to enhance business operations.

Gain practical experience configuring and customizing Dynamics CRM to meet real-world business needs.

Develop skills in managing customer relationships, improving sales processes, and optimizing marketing strategies.

Build your expertise from basic to advanced CRM concepts to drive business efficiency and growth.

Earn MicroSoft Dynamics CRM certification to boost your career and unlock new opportunities in CRM and business solutions.

MicroSoft Dynamics CRM Training Overview

The MicroSoft Dynamics CRM Online Training will equip students with extensive CRM solution knowledge in customer data management, sales automation, and marketing integration. Students learn from MicroSoft Dynamics CRM training using real-world applications, case studies, and subject matter expertise.Becoming a student of MicroSoft Dynamics CRM training courses enhances your CRM knowledge and your job preparedness, thus making you in high demand with employers. Finishing the course and getting certified in MicroSoft Dynamics CRM course enhances your career, leading to new avenues in CRM-centric jobs in various industries.

MicroSoft Dynamics CRM Future Trends:

  • Combining machine learning with artificial intelligence will drive smarter customer insights and automation in MicroSoft Dynamics CRM.
  • Increased cloud adoption will make Dynamics CRM more scalable and available to companies of all sizes.
  • Personalized customer experiences will be enhanced through deeper integration with social media and other platforms.
  • Mobile-first strategies will lead to more advanced mobile CRM solutions, enabling on-the-go customer management.
  • The demand for advanced analytics and reporting will grow, pushing Dynamics CRM to offer more data-driven insights.
  • Increased focus on cybersecurity will require Dynamics CRM to implement stronger security measures to safeguard client information.
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Microsoft Dynamics CRM Course Objectives

Prior knowledge of basic customer relationship concepts, general computer proficiency, and familiarity with Microsoft Office tools are helpful. While technical experience isn't mandatory, it does make it easier to grasp the platform's advanced features.
By completing this course, you’ll gain a solid understanding of how to configure, customize, and manage Dynamics CRM to enhance customer engagement, streamline sales processes, and support business operations, which can greatly improve your career prospects in CRM roles.
With businesses increasingly prioritizing customer relationship management, Dynamics CRM has become a critical tool across sectors, making professionals with hands-on experience and platform knowledge highly desirable.
  • Rising demand in customer-centric businesses
  • Expanding roles in sales and marketing automation
  • Career paths in CRM consultancy
  • Increased use in retail, banking, and healthcare
  • Integration with cloud platforms like Azure and Power Platform
Yes, learners typically engage in practical case studies and live projects that mirror actual business scenarios, helping them apply theoretical concepts in real-time and build hands-on experience.
  • Introduction to CRM and Dynamics 365
  • Managing customer data and entities
  • Customization and configuration
  • Sales, Marketing, and Service modules
  • Business process flows
While this course can promise employment, earning a certification in Microsoft Dynamics CRM significantly boosts your professional profile, making you more competitive and increasing your chances of securing roles in CRM administration, consulting, or development.
  • Information Technology and Services
  • Healthcare and Pharmaceuticals
  • Banking and Financial Services
  • Retail and E-commerce
  • Manufacturing and Distribution
Participants will become proficient in tools such as Dynamics 365, Power Platform, Power Automate, and Power Apps, all essential for configuring and optimizing CRM environments.
  • Improved understanding of customer data management
  • Enhanced career opportunities in CRM roles
  • Ability to customize and optimize CRM solutions
  • Hands-on experience with a leading business tool
  • Better collaboration between sales, service, and marketing teams
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MicroSoft Dynamics CRM Course Benefits

The MicroSoft Dynamics CRM Online Training provides in-depth knowledge of CRM solutions, including customer relationship management and data automation.Gain hands-on experience through real-world projects and a MicroSoft Dynamics CRM internship, applying your skills in practical settings. Enhance your career prospects by mastering key features such as sales automation, marketing integration, and customer service management. Receive 100% placement assistance after course completion, ensuring excellent career opportunities in dynamic CRM roles.

  • Designation
  • Annual Salary
    Hiring Companies
  • 3.20L
    Min
  • 6.5L
    Average
  • 17.5L
    Max
  • 4.50L
    Min
  • 8.5L
    Average
  • 16.5L
    Max
  • 4.0L
    Min
  • 8.5L
    Average
  • 13.5L
    Max
  • 3.24L
    Min
  • 9.5L
    Average
  • 12.5L
    Max

About Your MicroSoft Dynamics CRM Certification Training

Our MicroSoft Dynamics CRM Online Training offers an affordable way to master CRM concepts, customer data management, and sales automation.With a network of 500+ hiring partners, we provide exciting career opportunities and 100% placement support.Gain practical experience by working on real-world CRM projects, enhancing your skills to excel in the industry.Affordable MicroSoft Dynamics CRM course fees and recognized MicroSoft Dynamics CRM certification will boost your career in CRM roles.

Top Skills You Will Gain
  • Customer Segmentation
  • Sales Automation
  • Data Integration
  • Lead Tracking
  • Service Scheduling
  • Reporting Tools
  • User Customization
  • Mobile CRM

12+ MicroSoft Dynamics CRM Tools

Online Classroom Batches Preferred

Weekdays (Mon - Fri)
09-June-2025
08:00 AM (IST)
Weekdays (Mon - Fri)
11-June-2025
08:00 AM (IST)
Weekend (Sat)
14-June-2025
11:00 AM (IST)
Weekend (Sun)
15-Jun-2025
11:00 AM (IST)
Can't find a batch you were looking for?
₹21000 ₹16000 10% OFF Expires in

No Interest Financing start at ₹ 5000 / month

Corporate Training

  • Customized Learning
  • Enterprise Grade Learning Management System (LMS)
  • 24x7 Support
  • Enterprise Grade Reporting

Why MicroSoft Dynamics CRM Course From Learnovita ? 100% Money Back Guarantee

MicroSoft Dynamics CRM Course Curriculam

Trainers Profile

Trainers are certified professionals with 11+ years of experience in their respective domains as well as they are currently working with Top MNCs. As all Trainers from MicroSoft Dynamics CRM are respective domain working professionals so they are having many live projects, trainers will use these projects during training sessions.

Syllabus of MicroSoft Dynamics CRM Online Training Download syllabus

  • 1. Overview and Background
  • 2. Finding and Learning Commands
  • 3. Running Commands
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  • 1. Understanding the Pipeline
  • 2. Selecting, Sorting, and Measuring Objects
  • 3. Converting, Exporting, and Importing Objects
  • 4. Filtering Objects Out of the Pipeline
  • 5. Enumerating Objects in the Pipeline
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  • 1. Passing Data in the Pipeline By Value
  • 2. Passing Data in the Pipeline By Property Name
  • 3. Pass data by using the ByValue technique
  • 4. Pass data by using the ByPropertyName technique
    • Get detailed course syllabus in your inbox
  • 1. Using PSProviders
  • 2. Using PSDrives
  • 3. Explain the purpose and use of PSProviders
  • 4. Explain the purpose and use of PSDrives
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  • 1. Using Basic Formatting
  • 2. Using Advanced Formatting
  • 3. Redirecting Formatted Output
  • 4. Format command output by using basic formatting commands
  • 5. Format command output by using advanced formatting options
  • 6. Redirect formatted output
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  • 1. Understanding WMI and CIM
  • 2. Querying Data with WMI and CIM
  • 3. Making Changes by Using WMI and CIM
  • 4. Explain the differences between WMI and CIM
  • 5. Query management information by using WMI and CIM
  • 6. Invoke methods by using WMI and CIM
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  • 1. Using Variables
  • 2. Scripting Security
  • 3. Create, use, and manage variables
  • 4. Configure shell scripting security
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  • 1. Moving From Command to Script
  • 2. Moving From Script to Function to Module
  • 3. Implementing Basic Error Handling
  • 4. Using Basic Scripting Constructs
  • 5. Exploring Other Scripting Features
  • 6. Move from Command to Script
  • 7. Move from Script to Function to Module
  • 8. Implement basic error handling
  • 9. Implement basic scripting constructs
  • 10. Explain additional advanced Windows PowerShell scripting features
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  • 1. Using Basic Remoting
  • 2. Using Advanced Remoting Techniques
  • 3. Using Remoting Sessions
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  • 1. Provisioning a New Server Core Instance
  • 2. Plan your Windows PowerShell Script
  • 3. Configure Server Core computers using Windows PowerShell
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  • 1. Using Background Jobs
  • 2. Using Scheduled Jobs
  • 3. Create and manage Background Jobs
  • 4. Create and manage Scheduled Jobs
    Get detailed course syllabus in your inbox
  • 1. Using Advanced PowerShell Techniques
  • 2. Creating Profile Scripts
  • 3. Working With Alternative Credentials
  • 4. Manipulate data and objects by using advanced techniques and operators
  • 5. Create and manage profile scripts
  • 6. Connect to remote computers by using alternative credentials
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Industry Projects

Project 1
Custom Case Routing via Workflows

Create an automated case routing system via Dynamics CRM workflows and queues to route support tickets to the appropriate teams by category, priority, and region in this process.

Project 2
Conversion Prediction Model

Create a lead scoring model in Dynamics CRM using custom fields and automation rules to rank leads and predict their conversion likelihood based on interaction history.

Project 3
CRM Data Quality Dashboard

Build a live dashboard that pinpoints incomplete, duplicate, or stale CRM records so users can keep their customer data clean, accurate, and up-to-date for successful engagement.

Career Support

Our Hiring Partner

Exam & Certification

At LearnoVita, You Can Enroll in Either the instructor-led Online Classroom Training or Online Self-Paced Training. Online Classroom:
  • Participate and Complete One batch of MicroSoft Dynamics CRM Training Course
  • Successful completion and evaluation of any one of the given projects
Online Self-learning:
  • Complete 85% of the MicroSoft Dynamics CRM Certification course
  • Successful completion and evaluation of any one of the given projects
Honestly Yes, We Provide 1 Set of Practice test as part of Your MicroSoft Dynamics CRM Training course. It helps you to prepare for the actual MicroSoft Dynamics CRM Certification exam. You can try this free MicroSoft Dynamics CRM Fundamentals Practice Test to Understand the Various type of tests that are Comes Under the Parts of Course Curriculum at LearnoVita.
These are the Four Different Kinds of Certification levels that was Structured under the Oracle’s MicroSoft Dynamics CRM Certification Path.
  • Oracle Certified Associate (OCA)
  • Oracle Certified Professional (OCP)
  • Oracle Certified Expert (OCE)
  • Oracle Certified Master (OCM)
  • Learn About the Certification Paths.
  • Write Code Daily This will help you develop Coding Reading and Writing ability.
  • Refer and Read Recommended Books Depending on Which Exam you are Going to Take up.
  • Join LearnoVita Online Training Course That Gives you a High Chance to interact with your Subject Expert Instructors and fellow Aspirants Preparing for Certifications.
  • Solve Sample Tests that would help you to Increase the Speed needed for attempting the exam and also helps for Agile Thinking.
Honestly Yes, Please refer to the link This Would Guide you with the Top 20 Interview Questions & Answers for MicroSoft Dynamics CRM Developers.

Our Student Successful Story

checkimage Regular 1:1 Mentorship From Industry Experts checkimage Live Classes checkimage Career Support
Sandeep Kumar D
Software Engineer, Cisco Systems )
It was a great learning experience. The trainer had provided relevant examples truly enjoyed the sessions, I wholeheartedly thank Training & Placement Cell for the constant support
google
review
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Vinoth P
UI Developer, TCS
I would like to appreciate the placement cell at LearnoVita for the efforts they made for providing a fair and ample amount of chances to me. boot-camps and extra classes for us to enhance our technical and interpersonal skills.
google
review
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Vijeyalakshme kannan
QA Engineer, Amazon Development Center
I feel great studying at LearnoVita and getting the great opportunity as well as support from faculties & placement officers. It is dream come true, being an IT engineer
google
review
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Pranav Srinivas
Software Testing, Capgemini
My sincere appreciation & gratitude to the Training & Placement Department and all staff of LearnoVita for their efforts in imparting quality technical and aptitude training. I am very grateful to them for effectively and sincerely helping me to grab the first-ever opportunity that came into my life.
google
review
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Prasanna
SAP Admin, HCL
I am very thankful to the faculties of LearnoVita as they are very much supportive, helpful, and the Placement Cell which is also doing a great job by arranging excellent placements of MNCs & good corporate exposure is given to students.
google
review
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How are the MicroSoft Dynamics CRM Course with LearnoVita Different?

Feature

LearnoVita

Other Institutes

Affordable Fees

Competitive Pricing With Flexible Payment Options.

Higher MicroSoft Dynamics CRM Fees With Limited Payment Options.

Live Class From ( Industry Expert)

Well Experienced Trainer From a Relevant Field With Practical MicroSoft Dynamics CRM Training

Theoretical Class With Limited Practical

Updated Syllabus

Updated and Industry-relevant MicroSoft Dynamics CRM Course Curriculum With Hands-on Learning.

Outdated Curriculum With Limited Practical Training.

Hands-on projects

Real-world MicroSoft Dynamics CRM Projects With Live Case Studies and Collaboration With Companies.

Basic Projects With Limited Real-world Application.

Certification

Industry-recognized MicroSoft Dynamics CRM Certifications With Global Validity.

Basic MicroSoft Dynamics CRM Certifications With Limited Recognition.

Placement Support

Strong Placement Support With Tie-ups With Top Companies and Mock Interviews.

Basic Placement Support

Industry Partnerships

Strong Ties With Top Tech Companies for Internships and Placements

No Partnerships, Limited Opportunities

Batch Size

Small Batch Sizes for Personalized Attention.

Large Batch Sizes With Limited Individual Focus.

Additional Features

Lifetime Access to MicroSoft Dynamics CRM Course Materials, Alumni Network, and Hackathons.

No Additional Features or Perks.

Training Support

Dedicated Mentors, 24/7 Doubt Resolution, and Personalized Guidance.

Limited Mentor Support and No After-hours Assistance.

MicroSoft Dynamics CRM Course FAQ's

Certainly, you are welcome to join the demo session. However, due to our commitment to maintaining high-quality standards, we limit the number of participants in live sessions. Therefore, participation in a live class without enrollment is not feasible. If you're unable to attend, you can review our pre-recorded session featuring the same trainer. This will provide you with a comprehensive understanding of our class structure, instructor quality, and level of interaction.
All of our instructors are employed professionals in the industry who work for prestigious companies and have a minimum of 9 to 12 years of significant IT field experience. A great learning experience is provided by all of these knowledgeable people at LearnoVita.
  • LearnoVita is dedicated to assisting job seekers in seeking, connecting, and achieving success, while also ensuring employers are delighted with the ideal candidates.
  • Upon successful completion of a career course with LearnoVita, you may qualify for job placement assistance. We offer 100% placement assistance and maintain strong relationships with over 650 top MNCs.
  • Our Placement Cell aids students in securing interviews with major companies such as Oracle, HP, Wipro, Accenture, Google, IBM, Tech Mahindra, Amazon, CTS, TCS, Sports One , Infosys, MindTree, and MPhasis, among others.
  • LearnoVita has a legendary reputation for placing students, as evidenced by our Placed Students' List on our website. Last year alone, over 5400 students were placed in India and globally.
  • We conduct development sessions, including mock interviews and presentation skills training, to prepare students for challenging interview situations with confidence. With an 85% placement record, our Placement Cell continues to support you until you secure a position with a better MNC.
  • Please visit your student's portal for free access to job openings, study materials, videos, recorded sections, and top MNC interview questions.
LearnoVita Certification is awarded upon course completion and is recognized by all of the world's leading global corporations. LearnoVita are the exclusive authorized Oracle, Microsoft, Pearson Vue, and MicroSoft Dynamics CRM I exam centers, as well as an authorized partner of MicroSoft Dynamics CRM . Additionally, those who want to pass the National Authorized Certificate in a specialized IT domain can get assistance from LearnoVita's technical experts.
As part of the training program, LearnoVita provides you with the most recent, pertinent, and valuable real-world projects. Every program includes several projects that rigorously assess your knowledge, abilities, and real-world experience to ensure you are fully prepared for the workforce. Your abilities will be equivalent to six months of demanding industry experience once the tasks are completed.
At LearnoVita, participants can choose from instructor-led online training, self-paced training, classroom sessions, one-to-one training, fast-track programs, customized training, and online training options. Each mode is designed to provide flexibility and convenience to learners, allowing them to select the format that best suits their needs. With a range of training options available, participants can select the mode that aligns with their learning style, schedule, and career goals to excel in MicroSoft Dynamics CRM .
LearnoVita guarantees that you won't miss any topics or modules. You have three options to catch up: we'll reschedule classes to suit your schedule within the course duration, provide access to online class presentations and recordings, or allow you to attend the missed session in another live batch.
Please don't hesitate to reach out to us at contact@learnovita.com if you have any questions or need further clarification.
To enroll in the MicroSoft Dynamics CRM at LearnoVita, you can conveniently register through our website or visit any of our branches in India for direct assistance.
Yes, after you've enrolled, you will have lifetime access to the student portal's study materials, videos, and top MNC interview questions.
At LearnoVita, we prioritize individual attention for students, ensuring they can clarify doubts on complex topics and gain a richer understanding through interactions with instructors and peers. To facilitate this, we limit the size of each MicroSoft Dynamics CRM Service batch to 5 or 6 members.
The average annual salary for MicroSoft Dynamics CRM Professionals in India is 6 LPA to 8 LPA.
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