ISO/IEC 20000 Foundation Certification Online Training
Our ISO/IEC 20000 Foundation Course training course covers the fundamental concepts of service management as well as the ISO/IEC 20000-1 requirements for a service management system (SMS). This training course will teach you about the various aspects of an SMS, such as the organisation’s context, top management involvement and activities, SMS planning and resources, controls and measures for service delivery activities, performance evaluations, and continuous improvement activities.
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4.8/5
6,028 Reviews
174 Reviews
440 Reviews
4.8/5
6,028 Reviews
174 Reviews
440 Reviews
Course Duration
HrsLive Project
ProjectCertification Pass
GuaranteedTraining Format
Live Online (Expert Trainers)
Professionals Trained
Batches every month
Placed Students
Corporate Served
ISO/IEC 20000 Foundation Certification Objectives
- IT service management is governed by ISO/IEC 20000. (ITSM). It specifies requirements for the implementation of an IT Service Management System (SMS) and aims to help organizations improve their IT services and meet their business goals.
- Online ISO/IEC 20000 Foundation Training is a course designed to provide a basic understanding of the standard and its implementation. It covers the key concepts, principles, and requirements of ISO/IEC 20000 and provides practical guidance on how to implement and maintain an ITSM system based on the standard.
- Understanding ISO/IEC 20000-1: This training is designed to provide participants with a comprehensive understanding of the ISO/IEC 20000-1 standard, which is the international standard for IT Service Management.
- Developing IT Service Management skills: The training aims to develop the IT Service Management skills of participants, including understanding the key concepts of IT Service Management, and the processes and functions of IT Service Management.
- Preparing for the certification exam: The training is also designed to prepare participants for the ISO/IEC 20000 Foundation certification exam. Participants will learn about the exam format, types of questions, and strategies for answering them effectively.
The main objectives of Online ISO/IEC 20000 Foundation Training are:
- Introduction to IT service management and ISO/IEC 20000
- Scope, purpose, and structure of ISO/IEC 20000
- Service management system (SMS) requirements
- Service delivery processes
The international standard for managing IT services is ISO/IEC 20000. The Online ISO/IEC 20000 Foundation Training provides an introduction to the standard and its requirements. The training typically covers the following topics:
- Obtaining certification in ISO/IEC 20000 Foundation can open up various career opportunities in the field of IT service management (ITSM). IT Service Management Consultant: As an ITSM consultant, you can provide advisory and consulting services to organizations in their efforts to align their IT services with ISO/IEC 20000 standards.
- IT Service Desk Manager: As a service desk manager, you can manage the IT support operations of an organization, ensuring that the service desk is aligned with ISO/IEC 20000 standards and continuously improving the services provided.
- IT Service Management Analyst: As an ITSM analyst, you can analyze the ITSM processes of an organization and identify areas for improvement in alignment with ISO/IEC 20000 standards.
- ITIL Process Owner: As a process owner, you can be responsible for a specific ITSM process, ensuring that it is aligned with ISO/IEC 20000 standards and continually improving it.
- The adoption of online training has increased significantly over the past few years due to the COVID-19 pandemic. This trend is likely to continue in 2023, as many organizations have realized the benefits of online training, such as flexibility and cost-effectiveness.
- The international standard for managing IT services is ISO/IEC 20000. It is used by organizations to ensure that their IT services are aligned with business requirements and are delivered in a structured and consistent manner. With the increasing importance of IT services in today's digital economy, the demand for professionals with ISO/IEC 20000 certification is likely to grow.
- Yes, there is a demand for Online ISO/IEC 20000 Foundation Training. ISO/IEC 20000 is an international standard for IT service management, and many organizations seek to implement it to improve the quality and efficiency of their IT services. The foundation level training provides a comprehensive introduction to the standard and its requirements, making it an essential course for professionals looking to work in IT service management.
- Take practice exams: There are many practice exams available online for the ISO/IEC 20000 Foundation Training. These exams are designed to help you familiarize yourself with the types of questions you may encounter on the actual exam.
- Use study materials: There are many study materials available online for the ISO/IEC 20000 Foundation Training. These materials can include e-books, videos, and other resources that can help you learn the content.
- Join study groups: Joining a study group can be a great way to practice for the ISO/IEC 20000 Foundation Training. You can work with other students to share ideas and learn from each other.
There are a few ways to practice for Online ISO/IEC 20000 Foundation Training:
After this training, the significant areas where you excel are as follows:
- ISO/IEC 20000 is a globally recognized standard for IT service management, and obtaining the foundation certification in this field can open up a range of job opportunities. Here are some potential job roles that you may be qualified for after completing online ISO/IEC 20000 foundation training:
- IT Service Manager: As an IT service manager, you would be responsible for ensuring that IT services are delivered in accordance with ISO/IEC 20000 standards. This could involve managing IT service providers, developing service strategies, and ensuring that services are meeting business needs.
- IT Service Desk Manager: In this role, you would be responsible for managing the IT service desk, ensuring that incidents are resolved in a timely manner, and that service levels are maintained.
The training is perfect for the below job positions:
- Understanding the concepts, principles, and practices of service management and ISO/IEC 20000.
- Understanding the benefits of implementing an IT service management system based on the ISO/IEC 20000 standard.
- Understanding the requirements and objectives of the ISO/IEC 20000 standard and how it can be applied to an organization.
The ISO/IEC 20000 Foundation Training is designed to provide participants with a solid understanding of the basics of service management and the ISO/IEC 20000 standard. Some of the skills that you can expect to learn during this training include:
- ISO/IEC 20000 is a globally recognized standard for IT Service Management. The foundation training for ISO/IEC 20000 is designed for individuals who are interested in understanding the basics of IT service management and want to learn how to implement the ISO/IEC 20000 standard in their organizations. The requirements for the Online ISO/IEC 20000 Foundation Training may vary depending on the training provider, but some common requirements are:
- Basic knowledge of IT service management and ITIL (IT Infrastructure Library) practices is recommended but not mandatory.
- A valid email address to receive login credentials and other communication related to the course. Depending on the training provider, payment of the course fee may be required.
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Top Companies Placement
- Designation
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Annual SalaryHiring Companies
Top Skills You Will Gain
- IT Service Management (ITSM)
- Service Delivery System (SDS)
- Business Continuity Planning (BCP)
- Risk Management
- Continuous Improvement
- Quality Assurance
- Service Level Agreements (SLAs)
- Service Improvement Plans
Online Classroom Batches Preferred
Monday (Mon - Fri)
05-May-2025
08:00 AM (IST)
Wednesday (Mon - Fri)
07-May-2025
08:00 AM (IST)
Saturday (Sat - Sun)
10-May-2025
11:00 AM (IST)
Saturday (Sat - Sun)
11-May-2025
11:00 AM (IST)
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Corporate Training
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- Enterprise Grade Learning Management System (LMS)
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- Enterprise Grade Reporting
ISO/IEC 20000 Foundation Training Course Curriculam
Trainers Profile
Trainers are certified professionals with 13+ years of experience in their respective domains as well as they are currently working with Top MNCs. As all Trainers from ISO/IEC 20000 Foundation Training Online Training course are respective domain working professionals so they are having many live projects, trainers will use these projects during training sessions.
Pre-requisites
There is no Prerequisite to learn ISO/IEC 20000 Foundation Training Training Online, Knowledge of the database or data warehouse.
Syllabus of ISO/IEC 20000 Foundation Training Online Course Download syllabus
- Fundamentals of IT service management
- What is a service management system and how can it be managed
- Benefits of ITSM
- Framework of ITSM
- Core concepts of IT Service Management
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- Introduction to Management Systems
- Understanding the service management boundary and determining the scope of the IT service management system
- IT service management system process areas
- Policy
- Organizational roles, responsibilities and authorities
- Planning for the service management system
- Service catalogue and list of services
- Risk management of services
- Service management plan and the requirements
- Core concepts of the Service Management System
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- Budgeting and accounting for services
- Resources management
- Risk assessment for services
- Service reporting
- Documents and records supporting the Implementation of ITSM
- Supplier management process
- Service level management Understanding the service management boundary and determining the scope of the IT service management system
- IT service management system process areas
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- Service level management
- Service reporting
- Service Continuity and availability management
- Budgeting and Accounting for services
- Capacity management
- Information security management
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- Incident and service request management, Problem management
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- Change management, configuration management, release and deployment management
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- Business relationship management, Supplier management
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Exam & Certification
At LearnoVita, You Can Enroll in Either the instructor-led Online Classroom Training or Online Self-Paced Training.
Online Classroom:
- Participate and Complete One batch of ISO/IEC 20000 Foundation Training Training Course
- Successful completion and evaluation of any one of the given projects
- Complete 85% of the ISO/IEC 20000 Foundation Training Certification course
- Successful completion and evaluation of any one of the given projects
Honestly Yes, We Provide 1 Set of Practice test as part of Your ISO/IEC 20000 Foundation Training Training course. It helps you to prepare for the actual ISO/IEC 20000 Foundation Training Certification exam. You can try this free ISO/IEC 20000 Foundation Training Fundamentals Practice Test to Understand the Various type of tests that are Comes Under the Parts of Course Curriculum at LearnoVita.
This is the Certification levels that was Structured under the ISO/IEC 20000 Foundation Training Certification Path.
- LearnoVita ISO/IEC 20000 Foundation Training Certification
- Learn About the Certification Paths.
- Write Code Daily This will help you develop Coding Reading and Writing ability.
- Refer and Read Recommended Books Depending on Which Exam you are Going to Take up.
- Join LearnoVita Online Training Course That Gives you a High Chance to interact with your Subject Expert Instructors and fellow Aspirants Preparing for Certifications.
- Solve Sample Tests that would help you to Increase the Speed needed for attempting the exam and also helps for Agile Thinking.
Honestly Yes, Please refer to the link This Would Guide you with the Top 20 Interview Questions & Answers for ISO/IEC 20000 Foundation Training Developers.
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Software Engineer, Cisco Systems )
It was a great learning experience. The trainer had provided relevant examples truly enjoyed the sessions, I wholeheartedly thank Training & Placement Cell for the constant support
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ISO/IEC 20000 Foundation Training Course FAQ's
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Yes, you can attend the demo session. Even though We have a limited number of participants in a live session to maintain the Quality Standards. So, unfortunately, participation in a live class without enrolment is not possible.If you are unable to attend you can go through our Pre recorded session of the same trainer, it would give you a clear insight about how are the classes conducted, the quality of instructors, and the level of interaction in the class.
All Our instructors are working professionals from the Industry, Working in leading Organizations and have Real-World Experience with Minimum 9-12 yrs of Relevant IT field Experience. All these experienced folks at LearnoVita Provide a Great learning experience.
The trainer will give Server Access to the course seekers, and we make sure you acquire practical hands-on training by providing you with every utility that is needed for your understanding of the course
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- 100% Placement Assistance* - We have strong relationship with over 650+ Top MNCs, When a student completes his/ her course successfully, LearnoVita Placement Cell helps him/ her interview with Major Companies like Oracle, HP, Wipro, Accenture, Google, IBM, Tech Mahindra, Amazon, CTS, TCS, HCL, Infosys, MindTree and MPhasis etc...
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- All training comes with multiple projects that thoroughly test your skills, learning, and practical knowledge, making you completely industry-ready.
- You will work on highly exciting projects in the domains of high technology, ecommerce, marketing, sales, networking, banking, insurance, etc.
- After completing the projects successfully, your skills will be equal to 6 months of rigorous industry experience.
At LearnoVita you can enroll in either the instructor-led Online Training, Self-Paced Training, Class Room, One to One Training, Fast Track, Customized Training & Online Training Mode. Apart from this, LearnoVita also offers Corporate Training for organizations to UPSKILL their workforce.
LearnoVita Assures You will Never lose any Topics and Modules. You can choose either of the Three options:
- We will reschedule the classes as per your convenience within the stipulated course duration with all such possibilities.
- View the class presentation and recordings that are available for online viewing.
- You can attend the missed session, in any other live batch.
Just give us a CALL at +91 9383399991 OR email at contact@learnovita.com
Yes We Provide Lifetime Access for Student’s Portal Study Materials, Videos & Top MNC Interview Question After Once You Have Enrolled.
We at LearnoVita believe in giving individual attention to students so that they will be in a position to clarify all the doubts that arise in complex and difficult topics and Can Access more information and Richer Understanding through teacher and other students' body language and voice. Therefore, we restrict the size of each ISO/IEC 20000 Foundation Training batch to 5 or 6 members
Learning ISO/IEC 20000 Foundation Training can help open up many opportunities for your career. It is a GREAT SKILL-SET to have as many developer roles in the job market requires proficiency in ISO/IEC 20000 Foundation Training . Mastering ISO/IEC 20000 Foundation Training can help you get started with your career in IT. Companies like Oracle, IBM, Wipro, HP, HCL, DELL, Bosch, Capgemini, Accenture, Mphasis, Paypal, and MindLabs.
The Average ISO/IEC 20000 Foundation Training Developer salary in India is ₹4,43,568 per annum.
You can contact our support number at +91 93800 99996 / Directly can do by LearnoVita E-commerce payment system Login or directly walk-in to one of the LearnoVita branches in India.
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