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Salesforce Service Cloud Online Course

(4.2) 9564 Ratings 8541Learners
100% Job Guarantee | Minimum CTC: ₹ 5 LPA

Learnovita’s Salesforce Service Cloud Online Certification Course will cover Service Cloud basics including generating and managing cases, leveraging knowledge articles, and using sophisticated platform features. Service Cloud’s usage with Salesforce’s other products and services to provide a full customer experience will also be covered. This course teaches Service Cloud and how it may enhance customer service and support.

Preview Course Video
  • 40+ Hrs Hands On Training
  • 2 Live Projects For Hands-On Learning
  • 50 Hrs Practical Assignments
  • 24/7 Students

Online Classroom Batches Preferred

15- July- 2024
Monday (Monday - Friday)

Weekdays Regular

08:00 AM (IST)

(Class 1Hr - 1:30Hrs) / Per Session

10- July- 2024
Wednesday (Monday - Friday)

Weekdays Regular

08:00 AM (IST)

(Class 1Hr - 1:30Hrs) / Per Session

13- July- 2024
Saturday (Saturday - Sunday)

Weekend Regular

11:00 AM (IST)

(Class 3hr - 3:30Hrs) / Per Session

13- July- 2024
Saturday (Saturday - Sunday)

Weekend Fasttrack

11:00 AM (IST)

(Class 4:30Hr - 5:00Hrs) / Per Session

Can't find a batch you were looking for?
₹21000 ₹16000 10% OFF Expires in

No Interest Financing start at ₹ 5000 / month

Overview of Salesforce Service Cloud online course

Learnovita offers the top business-focused Salesforce Service Cloud training program that is guaranteed to pass the certification tests. A corporate relationship management (CRM) platform for customer care and support is Salesforce Technology Cloud. Customers can use Service Cloud to improve workflows, automate corporate processes, and find relevant articles, subject matter experts, and other resources to aid customer care representatives. You can optimise workflows, automate business processes, and transform important posts, topics, and expertise into agent experiences using Service Cloud.

Enhance your career with our Salesforce Service Cloud online course:

  • Salesforce Technology Cloud is a platform for customer care and support that uses corporate relationship management (CRM). Customers can use Service Cloud to streamline workflows, identify key posts, topics, and subject matter experts to assist customer service providers.
  • The topics covered in our course curriculum include how to install Salesforce, set up service contracts, construct consoles for service applications, learn to design and implement Service Cloud solutions, and much more.
  • Learner's abilities will be enhanced and they will be able to complete real-world projects using the best practises thanks to exposure to use-cases and scenarios from the present industry.
  • Exposure to current industry use-cases and scenarios will assist learners in scaling up their skills and performing real-time projects using best practices.
  • We not only teach you technology, but also make sure you understand it by putting it to use in real-world projects and interesting and informative seminars.
  • Certification in Salesforce Service Cloud online course will open up a wide range of possibilities for both job seekers and professionals.
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Skills You Will Gain
  • Big Data, HDFS
  • YARN, Spark
  • MapReduce
  • Mahout, Spark MLLib
  • Solar, Lucene
  • Zookeeper

Salesforce Service Cloud Course Key Features 100% Money Back Guarantee

  • 5 Weeks Training

    For Become a Expert
  • Certificate of Training

    From Industry Salesforce Service Cloud Experts
  • Beginner Friendly

    No Prior Knowledge Required
  • Build 3+ Projects

    For Hands-on Practices
  • Lifetime Access

    To Self-placed Learning
  • Placement Assistance

    To Build Your Career

Top Companies Placement

A professional application developer is an irreproachable source code creator of the software. Technoscientifically, application developers involves in the end-to-end software development life cycle. They create, test, deploy, and help to upgrade software as per the requirement of clients. They are often rewarded with substantial pay raises as shown below.

  • Designation
  • Annual Salary
    Hiring Companies
  • 4.75L
  • 6.75L
  • 15.0L
  • 5.50L
  • 7.45L
  • 14.75L
  • 3.75L
  • 6.45L
  • 15.75L
  • 3.45L
  • 6.65L
  • 14.25L

Training Options

One to One Training

₹23000₹ 18000

  • Lifetime access to high-quality self-paced eLearning content curated by industry experts
  • 8 industry case studies on real business problems
  • 6 hands-on projects to perfect the skills learnt
  • 8 industry case studies on real business problems
  • 6 hands-on projects to perfect the skills learnt

Online Training

₹21000₹ 16000

  • preferred
  • Live demonstration of features and practicals.
  • Lifetime access to high-quality self-paced learning and live online class recordings
  • Get complete certification guidance
  • Attend a Free Demo before signing up.

Next Demo Sessions

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Corporate Training

Customized to your team's needs

  • Self-Paced/Live Online/Classroom modes of training available
  • Design your own course content based on your project requirements
  • Learn as per full day schedule and/or flexible timings
  • Gain complete guidance on certification
  • 24x7 learner assistance and support

Self Paced Training

  • 50+ Hours High-quality Video
  • 28+ Downloadable Resource
  • Lifetime Access and 24x7 Support
  • Access on Your Computer or Mobile
  • Get Certificate on Course Completion
  • 3+ Projects
12500 ₹4500

Salesforce Service Cloud Course Curriculam

Trainers Profile

Trainers are certified professionals with 11+ years of experience in their respective domains as well as they are currently working with Top MNCs. As all Trainers from Salesforce Service Cloud Course Online Training course are respective domain working professionals so they are having many live projects, trainers will use these projects during training sessions.


Following is sufficient for basics of Salesforce Service Cloud technologies :

  • Basic knowledge of Streamline Workflows
  • Knowldge of Salesforce Marketing Cloud
  • Aware of Comprehensive Platform
  • Syllabus of Salesforce Service Cloud Online Course Download syllabus

    • Overview
    • Architecture
    • Environment
    • Sales Cloud
    • Service Cloud
    • Standard Objectives
    • Custom objects
    • Schema Buider
    • Create a Role Hierarchy
    • Define Sharing Rules
    • Control Access Records
    • Control Access Fields
    • Control Access Objects
    • Automating Business Processes
    • Importing and Exporting Data
    • Reports and Dashboards
    • Using Formula Fields
    • Visualforce Pages
    • Variables and Formulas
    • Standard Controllers
    • Records, Fields, and Tables
    • List Controllers
    • Using Forms
    (15) view More view Less
    Need customized curriculum?

    Industry Projects

    Project 1
    Lead Management System

    This project would provide a lead management system. The system tracked lead contact, source, status, and product interest. Segment leads, assign them to teams, and track sales success.

    Project 2
    Knowledge Base System

    This project would construct and deploy an organization's knowledge base. The technology would simplify product, customer support, and Questions. Users might customise the knowledge base.

    Project 3
    Self-Service Portal

    This project would create a consumer self-service site. The site would give customers product information, support manuals, and other resources. Customers might also request, track, and manage their accounts.

    Mock Interviews

    • Mock interviews by Learnovita give you the platform to prepare, practice and experience the real-life job interview. Familiarizing yourself with the interview environment beforehand in a relaxed and stress-free environment gives you an edge over your peers.
    • Our mock interviews will be conducted by industry experts with an average experience of 7+ years. So you’re sure to improve your chances of getting hired!

    How Learnovita Mock Interview Works?

    Salesforce Service Cloud Online Training Objectives

    • Salesforce Service Cloud Certification course is a comprehensive training program that helps professionals understand the fundamentals of the Salesforce Service Cloud platform and how to use it in their business.
    • The course covers the basics of Salesforce Service Cloud and its related products, such as the Salesforce Console, Salesforce Community, Knowledge Base, and Live Agent.
    • It also provides an overview of customer service best practices and how to effectively use the Salesforce Service Cloud platform to meet customer service needs.
    • Understand the fundamentals of Service Cloud, its benefits, and its features.
    • Learn how to set up and configure Service Cloud for an organization.
    • Understand the features of the Service Cloud Console.
    • Learn how to create, customize, and manage cases.
    • Sign up for a Salesforce Trailhead account. Trailhead is a free online learning platform that provides interactive tutorials, modules, and hands-on labs to help you learn the basics of Salesforce Service Cloud.
    • Enroll in Salesforce Service Cloud Learning Paths. Salesforce provides several Learning Paths that provide step-by-step guidance and hands-on exercises to help you learn how to use Service Cloud.
    • Complete Trailhead Projects. Trailhead Projects are interactive, hands-on challenges that help you apply your new Service Cloud skills.
    • Intuit
    • American Express
    • Adobe
    • Intel
    • Microsoft
    • Yes, Salesforce Service Cloud trends are expected to continue to lead the tech industry in 2023. Salesforce is an industry leader in customer service and relationship management and is expected to continue to expand its offerings in this area.
    • In addition, Salesforce is expected to continue to focus on artificial intelligence (AI) and machine learning (ML) capabilities to provide more personalized customer experiences.
    • Further, Salesforce is expected to build on its platform to provide more advanced tools for customer service agents, such as virtual agents and automation tools.
    • Yes, there is demand for Salesforce Service Cloud Training. Salesforce Service Cloud is a powerful customer service and support platform, and many organizations are looking to use it to better manage and streamline their customer service operations. As such, there is a growing demand for training on the platform, as well as Salesforce Service Cloud certifications.
    • Salesforce Service Cloud Consultant
    • Salesforce Service Cloud Architect
    • Salesforce Service Cloud Developer
    • Salesforce Service Cloud Administrator
    • Salesforce Service Cloud Analyst
    • Online courses can help you learn Salesforce Service Cloud course by providing access to materials such as instructional videos, tutorials, quizzes, and practice activities.
    • Online courses can also provide mentoring and support from experienced professionals in the Salesforce platform.
    • Additionally, online courses often include interactive elements such as forums where you can discuss topics with other learners and ask questions to instructors.
    • Salesforce Service Cloud is a customer service platform that offers a full suite of customer service tools, such as customer service automation, case management, customer self-service, and more.
    • As customers continue to expect better and more efficient customer service, Salesforce Service Cloud will remain a cornerstone of customer service technology and will likely become even more powerful over time.
    • As Salesforce continues to innovate and add new features to Service Cloud, the scope of its capabilities will only expand.
    • This will likely include features like artificial intelligence (AI) and machine learning to further automate customer service processes, as well as integration with more third-party applications and data sources.
    • Salesforce Service Cloud Fundamentals
    • Salesforce Service Cloud Consultant
    • Salesforce Service Cloud Administration
    • Salesforce Service Cloud Implementation
    • Salesforce Service Cloud Developer
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    Exam & Certification

    At LearnoVita, You Can Enroll in Either the instructor-led Online Classroom Training or Online Self-Paced Training. Online Classroom:
    • Participate and Complete One batch of Salesforce Service Cloud Training Course
    • Successful completion and evaluation of any one of the given projects
    Online Self-learning:
    • Complete 85% of the Salesforce Service Cloud course
    • Successful completion and evaluation of any one of the given projects
    Honestly Yes, We Provide 1 Set of Practice test as part of Your Salesforce Service Cloud Training course. It helps you to prepare for the actual Salesforce Service Cloud. You can try this free Salesforce Service Cloud Fundamentals Practice Test to Understand the Various type of tests that are Comes Under the Parts of Course Curriculum at LearnoVita.
    These are the Four Different Kinds of Certification levels that was Structured under the Oracle’s Salesforce Service Cloud Path.
    • Oracle Certified Associate (OCA)
    • Oracle Certified Professional (OCP)
    • Oracle Certified Expert (OCE)
    • Oracle Certified Master (OCM)
    • Learn About the Certification Paths.
    • Write Code Daily This will help you develop Coding Reading and Writing ability.
    • Refer and Read Recommended Books Depending on Which Exam you are Going to Take up.
    • Join LearnoVita Online Training Course That Gives you a High Chance to interact with your Subject Expert Instructors and fellow Aspirants Preparing for Certifications.
    • Solve Sample Tests that would help you to Increase the Speed needed for attempting the exam and also helps for Agile Thinking.
    Honestly Yes, Please refer to the link This Would Guide you with the Top 20 Interview Questions & Answers for Salesforce Service Cloud Developers.

    Recently Placed Students

    Salesforce Service Cloud Course FAQ's

    LearnoVita Offers the Best Discount Price for you CALL at +91 93833 99991 and know the Exciting offers Available for you!!!
    Yes, you can attend the demo session. Even though We have a limited number of participants in a live session to maintain the Quality Standards. So, unfortunately, participation in a live class without enrolment is not possible.If you are unable to attend you can go through our Pre recorded session of the same trainer, it would give you a clear insight about how are the classes conducted, the quality of instructors, and the level of interaction in the class.
    All Our instructors are working professionals from the Industry, Working in leading Organizations and have Real-World Experience with Minimum 9-12 yrs of Relevant IT field Experience. All these experienced folks at LearnoVita Provide a Great learning experience.
    The trainer will give Server Access to the course seekers, and we make sure you acquire practical hands-on training by providing you with every utility that is needed for your understanding of the course
    • LearnoVita will assist the job seekers to Seek, Connect & Succeed and delight the employers with the perfect candidates.
    • On Successfully Completing a Career Course with LearnoVita, you Could be Eligible for Job Placement Assistance.
    • 100% Placement Assistance* - We have strong relationship with over 650+ Top MNCs, When a student completes his/ her course successfully, LearnoVita Placement Cell helps him/ her interview with Major Companies like Oracle, HP, Wipro, Accenture, Google, IBM, Tech Mahindra, Amazon, CTS, TCS, HCL, Infosys, MindTree and MPhasis etc...
    • LearnoVita is the Legend in offering placement to the students. Please visit our Placed Students's List on our website.
    • More than 5400+ students placed in last year in India & Globally.
    • LearnoVita Conducts development sessions including mock interviews, presentation skills to prepare students to face a challenging interview situation with ease.
    • 85% percent placement record
    • Our Placement Cell support you till you get placed in better MNC
    • Please Visit Your Student's Portal | Here FREE Lifetime Online Student Portal help you to access the Job Openings, Study Materials, Videos, Recorded Section & Top MNC interview Questions
    After Your Course Completion You will Receive
    • LearnoVita Certification is Accredited by all major Global Companies around the World.
    • LearnoVita is the unique Authorized Oracle Partner, Authorized Microsoft Partner, Authorized Pearson Vue Exam Center, Authorized PSI Exam Center, Authorized Partner Of AWS and National Institute of Education (nie) Singapore
    • Also, LearnoVita Technical Experts Help's People Who Want to Clear the National Authorized Certificate in Specialized IT Domain.
    • LearnoVita is offering you the most updated, relevant, and high-value real-world projects as part of the training program.
    • All training comes with multiple projects that thoroughly test your skills, learning, and practical knowledge, making you completely industry-ready.
    • You will work on highly exciting projects in the domains of high technology, ecommerce, marketing, sales, networking, banking, insurance, etc.
    • After completing the projects successfully, your skills will be equal to 6 months of rigorous industry experience.
    At LearnoVita you can enroll in either the instructor-led Online Training, Self-Paced Training, Class Room, One to One Training, Fast Track, Customized Training & Online Training Mode. Apart from this, LearnoVita also offers Corporate Training for organizations to UPSKILL their workforce.
    LearnoVita Assures You will Never lose any Topics and Modules. You can choose either of the Three options:
    • We will reschedule the classes as per your convenience within the stipulated course duration with all such possibilities.
    • View the class presentation and recordings that are available for online viewing.
    • You can attend the missed session, in any other live batch.
    Just give us a CALL at +91 9383399991 OR email at contact@learnovita.com
    Yes We Provide Lifetime Access for Student’s Portal Study Materials, Videos & Top MNC Interview Question After Once You Have Enrolled.
    We at LearnoVita believe in giving individual attention to students so that they will be in a position to clarify all the doubts that arise in complex and difficult topics and Can Access more information and Richer Understanding through teacher and other students' body language and voice. Therefore, we restrict the size of each Salesforce Service Cloud batch to 5 or 6 members
    Learning Salesforce Service Cloud can help open up many opportunities for your career. It is a GREAT SKILL-SET to have as many developer roles in the job market requires proficiency in Salesforce Service Cloud. Mastering Salesforce Service Cloud can help you get started with your career in IT. Companies like Oracle, IBM, Wipro, HP, HCL, DELL, Bosch, Capgemini, Accenture, Mphasis, Paypal, and MindLabs.
    The Average Salesforce Service Cloud Developer salary in India is ₹4,43,568 per annum.
    You can contact our support number at +91 93800 99996 / Directly can do by LearnoVita E-commerce payment system Login or directly walk-in to one of the LearnoVita branches in India.
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