Salesforce Service Cloud Online Course
(4.9) 
10426
10426 Ratings
4.7/5
6,028 Reviews
174 Reviews
440 Reviews
4.8/5
6,028 Reviews
174 Reviews
440 Reviews
4.8/5
6,028 Reviews
174 Reviews
440 Reviews
- Join the Best Salesforce Service Cloud Online Training to Master Customer Support Automation.
- Flexible Online Training Options: Weekday, Weekend, and Fast-Track Salesforce Service Cloud Batches Available.
- Get Certified in Salesforce Service Cloud with Full Placement Assistance and Real-Time Project Experience.
- Learn Case Management, Omni-Channel Routing, Knowledge Base, Entitlements, Service Console, and CTI Integration.
- Hands-On Practice with Live Scenarios and Mentorship from Certified Salesforce Service Cloud Professionals.
- Boost Your CRM Career with Resume Support, Mock Interviews, and Role-Based Salesforce Coaching.
Course Duration
55+ HrsLive Project
3 ProjectCertification Pass
GuaranteedTraining Format
Live Online (Expert Trainers)
14635+
Professionals Trained
9+
Batches every month
2497+
Placed Students
204+
Corporate ServedWhat You'll Learn
Learn Salesforce Service Cloud fundamentals for efficient customer service management.
Master Salesforce Service Cloud Online Training case management and automation to improve customer satisfaction.
Understand Service Cloud integration with other Salesforce applications.
Gain expertise in setting up knowledge base and service level agreements (SLAs).
Get hands-on experience with live case scenarios in Salesforce Service Cloud.
Obtain Salesforce Service Cloud Online Course to boost career opportunities.
Salesforce Service Cloud Online Training Objectives
- Salesforce Service Cloud Certification course is a comprehensive training program that helps professionals understand the fundamentals of the Salesforce Service Cloud platform and how to use it in their business.
- The course covers the basics of Salesforce Service Cloud and its related products, such as the Salesforce Console, Salesforce Community, Knowledge Base, and Live Agent.
- It also provides an overview of customer service best practices and how to effectively use the Salesforce Service Cloud platform to meet customer service needs.
- Understand the fundamentals of Service Cloud, its benefits, and its features.
- Learn how to set up and configure Service Cloud for an organization.
- Understand the features of the Service Cloud Console.
- Learn how to create, customize, and manage cases.
- Sign up for a Salesforce Trailhead account. Trailhead is a free online learning platform that provides interactive tutorials, modules, and hands-on labs to help you learn the basics of Salesforce Service Cloud.
- Enroll in Salesforce Service Cloud Learning Paths. Salesforce provides several Learning Paths that provide step-by-step guidance and hands-on exercises to help you learn how to use Service Cloud.
- Complete Trailhead Projects. Trailhead Projects are interactive, hands-on challenges that help you apply your new Service Cloud skills.
- Intuit
- American Express
- Adobe
- Intel
- Microsoft
- Yes, Salesforce Service Cloud trends are expected to continue to lead the tech industry in 2025. Salesforce is an industry leader in customer service and relationship management and is expected to continue to expand its offerings in this area.
- In addition, Salesforce is expected to continue to focus on artificial intelligence (AI) and machine learning (ML) capabilities to provide more personalized customer experiences.
- Further, Salesforce is expected to build on its platform to provide more advanced tools for customer service agents, such as virtual agents and automation tools.
- Yes, there is demand for Salesforce Service Cloud Training. Salesforce Service Cloud is a powerful customer service and support platform, and many organizations are looking to use it to better manage and streamline their customer service operations. As such, there is a growing demand for training on the platform, as well as Salesforce Service Cloud certifications.
- Salesforce Service Cloud Consultant
- Salesforce Service Cloud Architect
- Salesforce Service Cloud Developer
- Salesforce Service Cloud Administrator
- Salesforce Service Cloud Analyst
- Online courses can help you learn Salesforce Service Cloud course by providing access to materials such as instructional videos, tutorials, quizzes, and practice activities.
- Online courses can also provide mentoring and support from experienced professionals in the Salesforce platform.
- Additionally, online courses often include interactive elements such as forums where you can discuss topics with other learners and ask questions to instructors.
- Salesforce Service Cloud is a customer service platform that offers a full suite of customer service tools, such as customer service automation, case management, customer self-service, and more.
- As customers continue to expect better and more efficient customer service, Salesforce Service Cloud will remain a cornerstone of customer service technology and will likely become even more powerful over time.
- As Salesforce continues to innovate and add new features to Service Cloud, the scope of its capabilities will only expand.
- This will likely include features like artificial intelligence (AI) and machine learning to further automate customer service processes, as well as integration with more third-party applications and data sources.
- Salesforce Service Cloud Fundamentals
- Salesforce Service Cloud Consultant
- Salesforce Service Cloud Administration
- Salesforce Service Cloud Implementation
- Salesforce Service Cloud Developer
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Phone (For Voice Call):
+91 89258 75257
WhatsApp (For Call & Chat):
+91 89258 75257
Salesforce Service Cloud Course Benefits
The Salesforce Service Cloud Certification Course provides a comprehensive understanding of customer service management Learn to streamline service processes, enhance customer interactions and integrate AI-powered solutions. Salesforce Service Cloud Internship in Salesforce tools, improving service efficiency. The course also offers industry-recognized Salesforce Service Cloud Certification, ensuring career growth and providing strong placement support.
- Designation
-
Annual SalaryHiring Companies
About Your Salesforce Service CloudTraining
Our Salesforce Service Cloud Online Course offers a comprehensive approach to mastering customer service tools and processes Learn to enhance service operations, improve customer interactions and implement efficient workflows using Salesforce’s cloud solutions. With 500+ hiring partners we provide robust Salesforce Service Cloud Placement and career opportunities. Gain real-world experience through Salesforce Service Cloud Project to ensure you are well-prepared for success in the industry.
Top Skills You Will Gain
- Service Automation
- Case Management
- Knowledge Base
- Workflow Rules
- Custom Reporting
- Queue Management
- Salesforce Integration
- Performance Analytics
12+ Salesforce Service Cloud Tools
Salesforce
Service Console
Omni-Channel
Knowledge Base
Chatter
Einstein AI
Reports
Dashboards
CTI Adapter
Service Cloud Voice
Workflow
Process Builder
Online Classroom Batches Preferred
Weekdays (Mon - Fri)
07-July-2025
08:00 AM (IST)
Weekdays (Mon - Fri)
09-July-2025
08:00 AM (IST)
Weekend (Sat)
12-July-2025
11:00 AM (IST)
Weekend (Sun)
13-July-2025
11:00 AM (IST)
Can't find a batch you were looking for?
₹21000
₹16000
10% OFF Expires in
No Interest Financing start at ₹ 5000 / month
Corporate Training
- Customized Learning
- Enterprise Grade Learning Management System (LMS)
- 24x7 Support
- Enterprise Grade Reporting
Why Salesforce Service Cloud Course From Learnovita ? 100% Money Back Guarantee
Salesforce Service Cloud Course Curriculam
Trainers Profile
Trainers are certified professionals with 11+ years of experience in their respective domains as well as they are currently working with Top MNCs. As all Trainers from Salesforce Service Cloud Course Online Training course are respective domain working professionals so they are having many live projects, trainers will use these projects during training sessions.
Syllabus of Salesforce Service Cloud Online Course Download syllabus
- Overview
- Architecture
- Environment
- Sales Cloud
- Service Cloud
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- Standard Objectives
- Custom objects
- Schema Buider
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- Create a Role Hierarchy
- Define Sharing Rules
- Control Access Records
- Control Access Fields
- Control Access Objects
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- Automating Business Processes
- Importing and Exporting Data
- Reports and Dashboards
- Using Formula Fields
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- Visualforce Pages
- Variables and Formulas
- Standard Controllers
- Records, Fields, and Tables
- List Controllers
- Using Forms
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Phone (For Voice Call):
+91 89258 75257
WhatsApp (For Call & Chat):
+91 89258 75257
Industry Projects
Career Support
Our Hiring Partner
Request more informations
Phone (For Voice Call):
+91 89258 75257
WhatsApp (For Call & Chat):
+91 89258 75257
Exam & Certification
At LearnoVita, You Can Enroll in Either the instructor-led Online Classroom Training or Online Self-Paced Training.
Online Classroom:
- Participate and Complete One batch of Salesforce Service Cloud Training Course
- Successful completion and evaluation of any one of the given projects
- Complete 85% of the Salesforce Service Cloud course
- Successful completion and evaluation of any one of the given projects
Honestly Yes, We Provide 1 Set of Practice test as part of Your Salesforce Service Cloud Training course. It helps you to prepare for the actual Salesforce Service Cloud. You can try this free Salesforce Service Cloud Fundamentals Practice Test to Understand the Various type of tests that are Comes Under the Parts of Course Curriculum at LearnoVita.
These are the Four Different Kinds of Certification levels that was Structured under the Oracle’s Salesforce Service Cloud Path.
- Oracle Certified Associate (OCA)
- Oracle Certified Professional (OCP)
- Oracle Certified Expert (OCE)
- Oracle Certified Master (OCM)
- Learn About the Certification Paths.
- Write Code Daily This will help you develop Coding Reading and Writing ability.
- Refer and Read Recommended Books Depending on Which Exam you are Going to Take up.
- Join LearnoVita Online Training Course That Gives you a High Chance to interact with your Subject Expert Instructors and fellow Aspirants Preparing for Certifications.
- Solve Sample Tests that would help you to Increase the Speed needed for attempting the exam and also helps for Agile Thinking.
Honestly Yes, Please refer to the link This Would Guide you with the Top 20 Interview Questions & Answers for Salesforce Service Cloud Developers.
Our Student Successful Story
Regular 1:1 Mentorship From Industry Experts
Live Classes
Career Support
Sandeep Kumar D
Software Engineer, Cisco Systems )
It was a great learning experience. The trainer had provided relevant examples truly enjoyed the sessions, I wholeheartedly thank Training & Placement Cell for the constant support
Vinoth P
UI Developer, TCS
I would like to appreciate the placement cell at LearnoVita for the efforts they made for providing a fair and ample amount of chances to me. boot-camps and extra classes for us to enhance our technical and interpersonal skills.
Vijeyalakshme kannan
QA Engineer, Amazon Development Center
I feel great studying at LearnoVita and getting the great opportunity as well as support from faculties & placement officers. It is dream come true, being an IT engineer
Pranav Srinivas
Software Testing, Capgemini
My sincere appreciation & gratitude to the Training & Placement Department and all staff of LearnoVita for their efforts in imparting quality technical and aptitude training. I am very grateful to them for effectively and sincerely helping me to grab the first-ever opportunity that came into my life.
Prasanna
SAP Admin, HCL
I am very thankful to the faculties of LearnoVita as they are very much supportive, helpful, and the Placement Cell which is also doing a great job by arranging excellent placements of MNCs & good corporate exposure is given to students.
How are the Salesforce Service Cloud Course with LearnoVita Different?
Feature
LearnoVita
Other Institutes
Affordable Fees
Competitive Pricing With Flexible Payment Options.
Higher Salesforce Service Cloud Fees With Limited Payment Options.
Live Class From ( Industry Expert)
Well Experienced Trainer From a Relevant Field With Practical Salesforce Service Cloud Training
Theoretical Class With Limited Practical
Updated Syllabus
Updated and Industry-relevant Salesforce Service Cloud Course Curriculum With Hands-on Learning.
Outdated Curriculum With Limited Practical Training.
Hands-on projects
Real-world Salesforce Service Cloud Projects With Live Case Studies and Collaboration With Companies.
Basic Projects With Limited Real-world Application.
Certification
Industry-recognized Salesforce Service Cloud Certifications With Global Validity.
Basic Salesforce Service Cloud Certifications With Limited Recognition.
Placement Support
Strong Placement Support With Tie-ups With Top Companies and Mock Interviews.
Basic Placement Support
Industry Partnerships
Strong Ties With Top Tech Companies for Internships and Placements
No Partnerships, Limited Opportunities
Batch Size
Small Batch Sizes for Personalized Attention.
Large Batch Sizes With Limited Individual Focus.
Additional Features
Lifetime Access to Salesforce Service Cloud Course Materials, Alumni Network, and Hackathons.
No Additional Features or Perks.
Training Support
Dedicated Mentors, 24/7 Doubt Resolution, and Personalized Guidance.
Limited Mentor Support and No After-hours Assistance.
Salesforce Service Cloud Course FAQ's
LearnoVita Offers the Best Discount Price for you CALL at +91 93833 99991 and know the Exciting offers Available for you!!!
Yes, you can attend the demo session. Even though We have a limited number of participants in a live session to maintain the Quality Standards. So, unfortunately, participation in a live class without enrolment is not possible.If you are unable to attend you can go through our Pre recorded session of the same trainer, it would give you a clear insight about how are the classes conducted, the quality of instructors, and the level of interaction in the class.
All Our instructors are working professionals from the Industry, Working in leading Organizations and have Real-World Experience with Minimum 9-12 yrs of Relevant IT field Experience. All these experienced folks at LearnoVita Provide a Great learning experience.
The trainer will give Server Access to the course seekers, and we make sure you acquire practical hands-on training by providing you with every utility that is needed for your understanding of the course
- LearnoVita will assist the job seekers to Seek, Connect & Succeed and delight the employers with the perfect candidates.
- On Successfully Completing a Career Course with LearnoVita, you Could be Eligible for Job Placement Assistance.
- 100% Placement Assistance* - We have strong relationship with over 650+ Top MNCs, When a student completes his/ her course successfully, LearnoVita Placement Cell helps him/ her interview with Major Companies like Oracle, HP, Wipro, Accenture, Google, IBM, Tech Mahindra, Amazon, CTS, TCS, HCL, Infosys, MindTree and MPhasis etc...
- LearnoVita is the Legend in offering placement to the students. Please visit our Placed Students's List on our website.
- More than 5400+ students placed in last year in India & Globally.
- LearnoVita Conducts development sessions including mock interviews, presentation skills to prepare students to face a challenging interview situation with ease.
- 85% percent placement record
- Our Placement Cell support you till you get placed in better MNC
- Please Visit Your Student's Portal | Here FREE Lifetime Online Student Portal help you to access the Job Openings, Study Materials, Videos, Recorded Section & Top MNC interview Questions
After Your Course Completion You will Receive
- LearnoVita Certification is Accredited by all major Global Companies around the World.
- LearnoVita is the unique Authorized Oracle Partner, Authorized Microsoft Partner, Authorized Pearson Vue Exam Center, Authorized PSI Exam Center, Authorized Partner Of AWS.
- Also, LearnoVita Technical Experts Help's People Who Want to Clear the National Authorized Certificate in Specialized IT Domain.
- LearnoVita is offering you the most updated, relevant, and high-value real-world projects as part of the training program.
- All training comes with multiple projects that thoroughly test your skills, learning, and practical knowledge, making you completely industry-ready.
- You will work on highly exciting projects in the domains of high technology, ecommerce, marketing, sales, networking, banking, insurance, etc.
- After completing the projects successfully, your skills will be equal to 6 months of rigorous industry experience.
At LearnoVita you can enroll in either the instructor-led Online Training, Self-Paced Training, Class Room, One to One Training, Fast Track, Customized Training & Online Training Mode. Apart from this, LearnoVita also offers Corporate Training for organizations to UPSKILL their workforce.
LearnoVita Assures You will Never lose any Topics and Modules. You can choose either of the Three options:
- We will reschedule the classes as per your convenience within the stipulated course duration with all such possibilities.
- View the class presentation and recordings that are available for online viewing.
- You can attend the missed session, in any other live batch.
Just give us a CALL at +91 9383399991 OR email at contact@learnovita.com
Yes We Provide Lifetime Access for Student’s Portal Study Materials, Videos & Top MNC Interview Question After Once You Have Enrolled.
We at LearnoVita believe in giving individual attention to students so that they will be in a position to clarify all the doubts that arise in complex and difficult topics and Can Access more information and Richer Understanding through teacher and other students' body language and voice. Therefore, we restrict the size of each Salesforce Service Cloud batch to 5 or 6 members
Learning Salesforce Service Cloud can help open up many opportunities for your career. It is a GREAT SKILL-SET to have as many developer roles in the job market requires proficiency in Salesforce Service Cloud. Mastering Salesforce Service Cloud can help you get started with your career in IT. Companies like Oracle, IBM, Wipro, HP, HCL, DELL, Bosch, Capgemini, Accenture, Mphasis, Paypal, and MindLabs.
The Average Salesforce Service Cloud Developer salary in India is ₹4,43,568 per annum.
You can contact our support number at +91 93800 99996 / Directly can do by LearnoVita E-commerce payment system Login or directly walk-in to one of the LearnoVita branches in India.
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