Updated on: 10th Oct 2020

TOGAF 9.1 – Quick Start Guide for IT Enterprise Architect

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What is TOGAF? An enterprise architecture methodology for business TOGAF is an enterprise architecture framework that helps define business goals and align them with architecture objectives around enterprise software development. The Open Group Architecture Framework (TOGAF) is an enterprise architecture methodology that offers a high-level framework for enterprise software development. TOGAF helps organize the development […]

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Updated on: 10th Oct 2020

What Is ITIL Incident Management and its Importance?

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ITIL Incident Management – Process, Roles and Responsibilities : Business always targets for uninterrupted services to accomplish greater proficiency and productivity. Incident management is the initial step embraced by most enterprises for achieving speed recovery. ITIL defines the incident as “An unplanned interruption to a service, or the failure of a component of a service […]

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Updated on: 09th Oct 2020

Microsoft Certification vs. Cisco Certification

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Cisco Certification vs. Microsoft Certification – In today’s competitive world, Getting a professional certificate or degree has become equally important in conjunction with the academic education. Most of the Multinational Companies and even the leading IT giants look to hire candidates who are proficient in computers with an excellent educational background. The professional certifications are […]

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Updated on: 06th Oct 2020

ITIL: CSF & KPIs

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CSF stands for Critical Success Factors while KPI stands for Key Performance Indicators. These two, altogether different concepts, are often confused or used interchangeably. One of the easiest ways of understanding these concepts in contrast, and singly, is by knowing that KPIs serve to be the effects of an organization’s actions, while CSFs are the […]

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Updated on: 06th Oct 2020

ITIL 2011 vs ITIL V3

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ITIL 2011 vs. ITIL V3: Key Differences Since its inception in the early 1990s, ITIL® has served as the preeminent global standard for IT service management. Despite having been restructured and revised several times, ITIL has maintained its relevance by changing with the times, adapting its methods to continuously satisfy the business needs of the […]

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Updated on: 06th Oct 2020

What are IT security policies?

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An Information Technology (IT) Security Policy identifies the rules and procedures for all individuals accessing and using an organization’s IT assets and resources. Effective IT Security Policy is a model of the organization’s culture, in which rules and procedures are driven from its employees’ approach to their information and work. Thus,an effective IT security policy […]

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Updated on: 06th Oct 2020

ITIL® V3 Roles And Responsibilities

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With the formation of IT Service Management (ITSM) abilities, you’ll see that job types are a significant angle to incorporate; in light of the fact that all things considered, you can’t complete anything without the perfect individuals (and with those opportune individuals knowing precisely what they ought to and shouldn’t do).  To help, ITIL presents […]

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Updated on: 06th Oct 2020

What is RPA?

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Robotic process automation is the use of specialized computer programs, known as software robots, to automate and standardize repeatable business processes. Imagine a robot sitting in front of a computer looking at the same applications and performing the same keystrokes as a person would. While robotic process automation does not involve any form of physical […]

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Updated on: 06th Oct 2020

What is IT governance and its Significance?

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What is IT governance and its Significance? WHAT IS IT GOVERNANCE? In today’s world, IT governance can mean many things and refer to various IT frameworks. In many cases, IT governance is confused with simply implementing standards to report results and compliance. According to the IT Governance Institute, “IT governance is the responsibility of executives […]

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Updated on: 05th Oct 2020

Roadmap to TOGAF 9.1 Certification Process Infographics

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TOGAF is the best choice for enterprise architecture development, used by any of the world’s most successful organizations. Let’s view how a TOGAF certification can aid you. The Open Group Architecture Framework The Open Group Architectural Framework (TOGAF) is an award-winning enterprise architectural framework formed in 1995 by The Open Group. This leads to a […]

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Updated on: 05th Oct 2020

How to become a Certified ITIL Expert?

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The ITIL Expert level certification is aimed at those who are interested in demonstrating knowledge of the ITIL Scheme in its entirety. The certificate is awarded to candidates who have achieved a range of ITIL certifications and have achieved a well rounded, superior knowledge and skills base in ITIL Best Practices. This certification will benefit […]

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Updated on: 04th Oct 2020

Service Desk Analyst Interview Questions and Answers

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It is always good to have an idea of what to expect in an interview. This article will help you practice your responses to the commonly asked Help Desk interview questions. This, in turn, will make you feel confident and poised during your actual interview. During an interview, the employers mainly evaluate the candidates based […]

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Updated on: 01st Oct 2020

ITIL: Key Concepts And Summary

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 ITIL ITIL, the acronym for ‘Information Technology Infrastructure Library’ is a set of IT service management services focused on deliverance in the line of customers’ needs. Today, it has become a de facto standard for providing IT services. Originated in the 1980s in the UK, the ITIL approach helps the IT industries to serve the […]

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Updated on: 01st Oct 2020

ITIL Intermediate Certification Exam Process

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The Information Technology Infrastructure Library, better known as ITIL, is the pre-eminent framework for managing IT service delivery around the world. ITIL defines a service lifecycle model that prescribes specific processes and activities during the design, development, delivery, and support of IT services. For the purposes of this discussion, IT services are any IT activities […]

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Updated on: 01st Oct 2020

5S Methodology Implementation

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5S is one of the first tools that can be applied in a company that is starting down the path of the continuous improvement culture. A 5S implementation helps to define the first rules to eliminate waste and maintain an efficient, safe, and clean work environment. It was first popularized by Taiichi Ohno, who designed […]

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