Top 30+ SAP Solution Manager Interview Questions and Answers

1. What is a SAP Solution Manager used for?

Ans:

SAP Solution Manager is the platform to manage a life cycle of your SAP solution in a distributed environment. It provides a tools, methods, and process management content that can be used during preparation of a business blueprint, configuration, and implementation.

2. What are SAP Solution Manager processes?

Ans:

• SAP Engagement and Service Delivery.
• Requirements Management.
• Project Management.
• Process Management.
• Test Suite.
• Change Control Management.
• IT Service Management.
• Application Operations.

3. What is the solution manager role?

Ans:

The Solution Manager is a central client contact, providing regular status updates, managing change requests and communicating any solution issues/impacts. Motivating a team members and communicating expectations to a project members is crucial to a project success.

4. Compare SAP Solution Manager with the general SM approach

Ans:

SAP SM	Approach
Brief guidelines on a complex solution management.	No Brief guidelines on a complex solution management.
It can even enable users to develop a solutions.	Features are limited to the development only.
Vast support is be available.	Not available up to a required extent.

5. What is a SAP HANA solution manager?

Ans:

SAP Solution Manager allows to manage the business applications throughout the entire lifecycle. And can integrate a SAP HANA into an overall operations concept supported through a SAP Solution Manager, as of the release 7.1, SP05.

6. Why do use a SolMan?

Ans:

SAP Solution Manager(SolMan) is the module of SAP that provides functionalities like an integrated content, methodologies, tools etc. to implement, operate, monitor and support the enterprise’s SAP solution. SAP solution manager manages SAP and Non-SAP solutions in the IT landscapes of organization.

7. Which of following are features of a SAP solutions manager?

Ans:

• SAP Engagement and Service Delivery.
• Requirements Management.
• Project Management.
• Process Management.
• Test Suite.
• Change Control Management.
• IT Service Management.
• Application Operations.

8. What is a SAP ALM?

Ans:

SAP Cloud ALM is application lifecycle management offering for a cloud-centric customers. It provides an extensive implementation and operations capabilities for the cloud solutions. Run Fit-to-Standard workshops and manage all the implementation, testing and deployment activities.

9. What does a solution management mean?

Ans:

Solution Management is a responsible for explaining and supporting a building of desirable, feasible, viable, and sustainable large-scale business solutions that meet a customer needs.

10. In a SAP Solution Manager, what exactly is a MRD?

Ans:

It stands fora Marketing Requirements Document which reflects all marketing needs a business has to fulfill to get a favorable solutions. Of course, a market affects a business and there are a certain important decisions that customer has to take. MRD makes sure of all information remains with a business managers with help of which they can easily provide in a best solution and can tackle all issues.

11. What is latest version of a SAP Solution Manager?

Ans:

SAP Solution Manager 7.2 a current version of SAP Solution Manager is a SAP Solution Manager 7.2, available since August 2016. Support Package Stack 10 for the SAP Solution Manager 7.2 was released in a December 2019, delivering new innovations based on a customer innovation requests.

12. What is SMD agent in SAP?

Ans:

The Solution Manager Diagnostics (SMD) component of a SAP Solution Manager provides all the functionality to centrally analyze and monitor the complete system landscape. Data Services can be monitored by a SMD server if an SMD Agent is installed.

13. Name and explain any two components of a Application Lifecycle Management?

Ans:

Software architecture	Computer applications
It explains how software actually works and what sort of the features it would be having in it. Actually, it’s layout of application that explains how exactly a software has been a build-up.	It is basically a diverse array of computer alphabets done in explained sequence to describe and manage Application Lifecycle management.

14. How to install diagnostic agent in a SAP HANA?

Ans:

The process of an installation is done by launching a SWPM and choosing Generic Options -> Diagnostics in a SAP Solution Manager -> Install – Diagnostics Agent: The needed files can be downloaded from the SAP Marketplace and are specific for OS that are running.

15. What is ChaRM in a SAP Solution Manager?

Ans:

SAP ChaRM is the tool delivered with a SAP Solution Manager that manages activities performed during a change from design to testing to final promotion to the production system. It allows to track change a requests, transport requests in change management systems in entire business solution.

16. What is Solution Manager in a Icici Bank?

Ans:

Responsible for a new client acquisition and managing overall client relationship of working capital customers. Engaging with the customers to enrich relationships and provide banking and investment solutions to meet different needs of the customer. Continuous monitoring of a existing customer portfolio.

17. How do access a SAP Solman?

Ans:

In a SAP Solution Manager, to access My Home Work Center, and should be authorized for My Home. Using My HomeWork Center, and can access all key data related to other Work Centers in SAP Solman. Using a hyperlinks, can access a work centers that are assigned.

18. What are the SAP solutions?

Ans:

SAP means “Systems Applications and Products in the data processing”. … The SAP Software portfolio provide end to end solutions and covers most of its clients’ business requirements whether it is financial, operational, human resources or e-commerce concern.

19. What is a SAP DevOps?

Ans:

DevOps is about the people, culture, processes and tools. It’s an approach that builds on a concept of agile development, focusing on open, collaborative methods and use of the automation to increase speed and flexibility with which new features and services are be delivered.

20. What Are Different Components Of a Change Document?

Ans:

Hard level	Assignment block
It is used to store a general data like developer ID, reference object details, project name for which change is to be created, and other information.	It contains a data required for processing of change requests. This includes information about, processing a log files, transport requests, details of project/solution, incident, and information about test management.

21. What is ALM tool?

Ans:

ALM tools essentially function as a project management tools that help to bring people and processes together. Look for the tool that includes version control, ability for teams to communicate in a real time, requirements management features, estimation and project planning, source code management, and test management.

22. What is Solution Product Manager?

Ans:

Product management focuses on attributes, roadmap and pricing of the specific product. Solution management focuses more broadly on solving a problem including a product itself, its delivery, packaging, service and support, and how it interacts with the other solutions.

23. Is a SAP Solution Manager 7.2 the first release which leverages SAP HANA?

Ans:

SAP Solution Manager 7.2 is a first release that leverages SAP HANA database, so now can choose to use a standard database man- agement system, as in previous releases of a SAP Solution Manager, or can deploy a SAP Solution Manager on SAP HANA.

24. WHAT IS a Solutions Development Manager?

Ans:

This position collaborates with the company business customers, IT colleagues and the other stakeholders to identify project requirements; assess impacts to the other data and systems, consider available technologies, develop strategies, develop a future roadmaps, compare costs and benefits, and recommend solutions.

25. What is a SLD in SAP po?

Ans:

The SAP NetWeaver System Landscape Directory (SLD) is a central provider of landscape information in a SAP system landscape. Systems are report their data, automatically updating the data regularly .

26. What is SAP host agent?

Ans:

The SAP Host Agent is the tool that and can use for monitoring and controlling the SAP and non-SAP instances, operating systems, and databases. … The SAP Host Agent provides the features for a SAP instance discovery and inventory, instance control, database monitoring and management, and operating system monitoring using a saposcol .

27. What is an ITSM in Solution Manager?

Ans:

IT Service Management (ITSM) is the application within a Solution Manager (SolMan) which is used to capture, track, assign and build a repository of the resolutions for a frequently problems, which then can be searched by the end-users.

28. What is a SAP Solution Manager focused build?

Ans:

Focused Build for a SAP Solution Manager supports customers with the seamless, tool-based, requirements-to-deploy process. For this purpose, Focused a Build provides pre-configured standard SAP Solution Manager features and processes, as well as for additional build functions.

29.What does a ARP stands for?

Ans:

It stands for an address resolution protocol.

30. What is active control in a SAP?

Ans:

ActiveControl allows a SAP systems to respond to a new business requirements at high speed. Its range of the powerful automation features support agile development DevOps and Continuous Delivery in a SAP environments generating more business value through the faster safer application delivery.

31. What is Role of a Wealth Manager in ICICI Bank?

Ans:

Background: ICICI Bank Wealth Management offers a banking and investment services to the HNI (High Net Worth individual) customers of the bank. This position requires an effective and efficient sourcing and processing of an Investment products requirements of the Clients such as Mutual Funds, Life Insurance, PMS, etc.

32. What is the SME and agri group?

Ans:

About Group : The SME Agri Group focuses on a providing comprehensive Banking Solutions to the Large and Medium Enterprises, Co-operatives and Institutions in a Food Processing, Agri Inputs and Agri Related Businesses.

33. What are the enterprise solutions in banking?

Ans:

Prominent & Leading IT / Technology Services from a Bengaluru, offer Core Banking Solution, Customer Feedback System, Queue Management, Digital Signage, Surveillance Solutions and also ERP. Core Banking Solution. Customer Feedback System. Queue Management.

34. Explain Difference Between the Planning Downtime And Maintenance Work Mode?

Ans:

Planning down time	Maintenance work mode
Technical work mode is defined explained as a work mode during which the system is technically down and do not have access.	System administrators can use this work mode to perform the planned administration tasks that can only be performed during a downtime.
Work mode during which a system is technically up and have no access.	System administrators can use this work mode to a perform planned administration tasks that can only be performed a during maintenance.

35. What Are Roles Assigned To Task Planning User?

Ans:

• SAP_SM_GP_DIS.
• SAP_TASK_INBOX_DIS.
• SAP_TASK_PLANNING_ALL.
• SAP_SMWORK_BASIC_TECHADMIN.
• SAP_SM_BP_DISPLAY.
• SAP_SM_IT_EVENTS_DISP.
• SAP_SYSTEM_REPOSITORY_DIS.
• SAP_TASK_INBOX_ALL.
• SAP_ITCALENDER_DIS.

36. Where do find information on a Solution manager?

Ans:

Solution manager is a one more server apart from a R/3 System.

37. What is solution manager?

Ans:

It’s a server – In networking(Architect) language It like a middleware or In Between all SAP system or central unit in a SAP Landscape Architecture.

38. Does a Solution manager come, If install ECC5.0 or ECC6.0?

Ans:

ECC5.0 or ECC6.0 and My Sap are software bundles and Solution Manager is a part of Software Bundle Yes, need to install it separately apart from R/3 or an ECC5.0 or ECC6.0 please – then would understand or utility of actual advantage of a solution Manager, please.

39.Where will find a workplaces in SAP SM? Is it possible to change their location?

Ans:

They are generally present in a structures defining a roadmaps. Yes, it is possible but not for all cases.

40. What authorizations are needed to work with the SDCCN?

Ans:

• Profile (in Basis rel 40*-46D).
• S_SDCC_READN Read a authorization.
• S_SDCC_SERVN Collect and send data.
• S_SDCC_ADM_N Admin authorization.
• Roles (as of Basis Release 6.10).
• SAP_SDCCN_DIS Read the authorization.
• SAP_SDCCN_EXE Collect and send data.
• SAP_SDCCN_ALL Admin authorization.

41. How to activate a SDCCN?

Ans:

• If have used a old transaction SDCC this must be deactivated prior to activation of a SDCCN.
• To do this, delete any future background jobs connected with the SDCC:
• AUTO_SESSION_MANAGER, SESS* , SASM*
• Then can. locally activate a SDCCN via ‘Utilities -> Activate’.SDCCN in the satellite system can also be activated from a connected SAP Solution Manager system.

42. What is minimum set up needed for a SDCCN?

Ans:

• To ensure that a SDCCN can continuously monitor the systems for sessions created in a connected SAP Solution Manager systems as well as sessions ordered from a SAP a number of the prerequisites must be met.
• SDCCN must be activated as explained in a documentation.
• After successful activation customizing in a Goto -> Settings -> Task-specific settings are filled with a SAP proposed default values.
• In Goto -> Settings -> Task Processor should see that are Task Processor job is ‘active’.

43. SDCCN is activated, but a SDCC can still be called. How can SDCC be locked?

Ans:

Most likely have activated a SDCCN when the system was on the basis release 4.x, and then upgraded to a basis release 6.x This has to do with the change of namespace for an old SDCC , from /BDL/* on basis release a 4.x to BDL*. When SDCCN was activated on a 4.x SDCC was locked by table /BDL/CUST. In 6.x the relevant table is called a BDL COST and does not yet have a lock entry.It must be created manually, with a report BDL SETUP:

• KEY = LOCKED
• VALUE = X
• Delete = unchecked

44. When trying to create task in a SDCCN an error message appears: ‘ No action possible ‘. Why can task not be created?

Ans:

SDCCN has not yet been initialized be correctly, and so customizing for tasks has not been completed yet.SDCCN can be initialized locally by the following these steps:

• Ensure that task processor job is be deactivated,
• A SDCCN – Goto – Settings – Task processor
• Then initialize a tool by SDCCN ->Utilities -> Activate.
• If initialization was successful should get a following messages:
• Local initialization of a new Service Data Control Center
• Activation successful
• Destination to a SAP created
• AUTO_SESSION_MANAGER descheduled
• Settings filled
• Service Data Control Manager tasks created
• Task processor scheduled
• Jobname: /BDL/TASK_PROCESSOR

45. A task in a SDCCN appears ‘active’ in a ‘To do’ tab, but the corresponding background job /BDL/TASK_PROCESSOR* has been cancelled?

Ans:

• Highlight a task -> right-click -> select ‘Start now’.
• The icon should change to ‘match stick’ while task searches for the free background job. Now must immediately delete a task .

46. Testing a destination to the SAP in SM59 returns an error message ” service ‘sapdp99’ unknown ” or ” error opening an RFC connection “. How can be fixed?

Ans:

Add an entry sapdp99 3299/tcp in a ‘services’ file of the customer system. This is usually:

• UNIX /etc/service NT: system32 drivers etc services. This method should be also preferred.
• Alternatively can change from a ‘sapdp99’ to ‘3299’ directly in a destination.
• If this information is not be sufficient to fix a problem please open a message in a component XX-SER-NET.

47. In a log for the task ‘Service Preparation Check’ find errors about a failed attempt to connect to a SAP. What should be done?

Ans:

• SAPNET_RTCC gets created an automatically when a RTCCTOOL connects to a OSS the first time.
• After an update of the SAPOSS by TA OSS1 SAPNET_RTCC does NOT get updated automatically. The easiest way to ensure it is updated correctly is to delete a destination and then to recreate it via.
• SAPNET_RTCC: SE38 -> RTCCTOOL or executing the task ‘Service Preparation Check.

48. A task was not processed at time it was scheduled for. Why?

Ans:

How close to a scheduled time a task can be processed depends on a frequency of the ‘Task processor’. The Task processor can only process tasks in a past. If, for example, the Task processor is scheduled to run only once day, at 21:14, all tasks in a to-do list, which was in the past, will be processed after be 21:14. The sequence in which they are processed is find by the time they are scheduled for; a task scheduled for a earliest time is be processed first.

49. What s significance of a CMRC transactions in SAP SM?

Ans:

It simply enables a users to configure the SLFN.

50. How can this be resolved?

Ans:

Deactivate and then reactivate a /BDL/TASK_PROCESSOR as follows:

• Logon to a productive client.
• SDCCN->GoTo->Settings->Task Processor->Change a settings->Deactivate.Enter Change a Modus again -> Set Defaults->Activate.

51. What are key features that are supported in a SAP Solution Manager7.2?

Ans:

• New User Interfaces.
• New Release management.
• ITSM and Change Request Management.
• Adapt SAP HANA in landscape.
• New Process Management.
• Enhanced Cloud Support.

52. How can open a Work Center home screen in a Solution Manager?

Ans:

To run a Work Center home screen, use a T-Code: SOLMAN_WORKCENTER.

53. Is it possible to assign a multiple roles to one user in a Solution Manager?

Ans:

• In a SAP Solman, there can be a one user with the one or more roles assigned.
• In SAP Solman,and can have a role with the one or more Work Centers assigned.

54. What are different Project types can implement in a SAP Solman?

Ans:

• Implementation Project
• Template Project
• Optimization Project
• Upgrade Project
• Maintenance Project

55. When do use a Project type as an Implementation project?

Ans:

• This is required when need a project to implement a business processes in an SAP landscape.
• Can select an existing structure based on a business processes or and can also create a new project structure as per following points
• One or more user or the partner templates
• Based on existing project
• An existing solution landscape

56. Job /BDL/TASK_PROCESSOR is be cancelled. In SM37 the job log has an entries similar to this?

Ans:

• Job started
• Step 001 started (program /BDL/TASK_SCHEDULER, variant &0000000000000, user ID )
• Variant &0000000000000 does not exist
• Job cancelled

57. What is purpose of using Template Project?

Ans:

This is used to create the template that defines the project structure or some part of a project. Templates can also be used in the other projects using transporting template. It is also possible to lock a templates against the changes- either completely or partially when they are used in the other projects.

58. Are there any special requirements for transacting a phases with a special needs?

Ans:

The system should have a better configuration and users must make sure that a same is not divided into its components. The component resolvement is to be done in the reliable manner after the processing of an information.

59. What are different components under a SAP Solution Manager Infrastructure?

Ans:

SAP Solution manager consists of a different infrastructure components- application management solution, and complete an IT landscape. The solution discovers – technical monitoring and alerting infrastructure, system landscape information, integration of a Solution Manager with the SAP IT Infrastructure.

60. What is a Landscape Management Database in a SAP Solution Manager?

Ans:

In a SAP Solution Management infrastructure, and can use a Landscape Management Database (LMDB) which is a central landscape information repository and it uses a same information as System Landscape Directory SLD to enter a system information.

61. How to launch Guided Procedure environment in as SAP Solution Manager?

Ans:

Using a Transaction code: GPA_ADMIN or from the work centre.

62. What is a purpose of using a Test Management in SAP Solution Manager?

Ans:

In a SAP Solution Manager, and can perform a test management process centrally and execute a tests for cross-system business processes.

63. What is purpose of using a IT Task Management?

Ans:

This allows to plan a IT tasks and visualize plan tasks in a task inbox for processes. And can execute these tasks from a task inbox.

64. What is use of a IT Task Planning User?

Ans:

This user is required to perform a single or periodic operation activities and to check status of all activities using a GP log book.

65. What is a SAP HANA solution manager?

Ans:

SAP Solution Manager allows to manage the business applications throughout the entire lifecycle. And can integrate a SAP HANA into an overall operations concept supported through the SAP Solution Manager, as of release a 7.1, SP05.

66. How can one disable “Import All” button on a STMS for the queues?

Ans:

• Login to a Transport Domain Controller. Run a STMS->Overview->System.
• Choose a System want to disable import all. Go to a Transport Tool tab.
• Add/Createa Parameter “NO_IMPORT_ALL” set its value to be 1.

67. What are different work processes in a R/3?

Ans:

A Dialog (D), a Update (U), Enqueue (E), Background(B), and Spool(S).

68. What is a significance of content that will find in a SAP Solution Manager?

Ans:

The SAP Solution Manager content is a basically a collection of a some useful information like the any other content which enables business solution developers to gain a knowledge and potential. The vast collection of an information can easily be managed and also stored in various formats.

69. Why can web help be considered easier to be install than CHM, a standard delivered SAP help?

Ans:

Web help is simpler than trying to get every remote user connected to the network share. If don’t want to use a SAP’s help site,and can set up a own website to do it. The best route depends on the business’ network structure.

70. want to install a another new instance on a same development box. Is this possible? What are some of important considerations?

Ans:

• Yes, it is possible to have a more than one instance on single box. The key is to use various SID and different system number.
• It is also important to for 64 bit.
• SAP kernel, SAP recommends 20 GB swap space for 1st instance and 10 GB per every Additional instance.

71. Define purpose of a table USR02?

Ans:

This table saves a User IDs and passwords.

72. How do create a password exception list?

Ans:

Place answers in a table USR40.

73. Define purpose of a table TDEVC?

Ans:

Table TDEVC contains a development classes and packages.

74. What are transaction codes associated with the changing requests, request headers, or request object lists?

Ans:

• E070 Change a request headers.
• E071 Change a request object lists.

75. How can find a list of objects that have been repaired in a system?

Ans:

Adiraccess List of the repaired objects and their access keys.

76. How do Disable a Multiple Logins in a same Client

Ans:

To disable a multiple user logins within same client implement this parameter in an instance profile:

• login/disable_multi_gui_login = 1
• If do not use this parameter in a system, users have ability to ignore the warning window at a time they try to login to the same client.
• Activating this parameter in a system will make look good if get audited.

77. How about an exceptional logins?

Ans:

• In case wondering how to allow the multiple logins for a certain key users and can implement parameter.
• login/multi_login_users.
• can list user IDs that should be ignored if parameter above is active in a system.

78. Can name a few important gateways in a SAP Solution Manager that are of significant importance?

Ans:

These are a SAP Development, a SAP Active Global Support, and also SAP Delivery Platform.

79. What is difference between the TP and R3TRANS?

Ans:

TP controls a process and calls several tools, like a r3trans but also e.g. DDIC-Activation.

80. Is it possible to install ECC 5.0 as test system and not production, without installing solution manager?

Ans:

During installation, will be asked for key, which can only be generated by a solution manager.

81. Is there a way to perform a SAP GUI 640 roll out using centralized server?

Ans:

Look for a SAP ADMIN and SAPSETUP on installation CD. Then, use a utility like Microsoft’s SMS to distribute this program or use a login script to call SAPSETUP program.

82. If SAP console a telnet screen size is too big how do make it smaller?

Ans:

Go to control panel, and then to a SAP console administrator and general tab.

83. Is there a way to find out what was entered in particular transaction code screen?

Ans:

No, but can analyze a tables associated with transaction code and see if there is a username field that traces what this a user has done.

84. Mention what are features of Change Request Management?

Ans:

• Change documentation.
• Manage project phases.
• Request for Change Scope.
• Enhanced Approval Process.
• Transport Management.
• est Management.

85. Explain what isa SAP solution manager diagnostics?

Ans:

SAP solution manager diagnostics are a group of a tools to monitor and analyze a SAP systems. The main tools are be workload analysis, exception analysis, trace analysis and also change analysis.

86. Mention what key approaches are supported by a SAP Solution Manager in implementation phase?

Ans:

Process oriented implementation approach is supported by a sAP solution manager in implementation phase.

87. Linking a SLFN to ZDCR

Ans:

When try to trigger a ZDCR from a service desk message by “Action-> Create Change Document”, it creates a SDCR instead.

88. Is it possible in a SAP SM to reuse an existing material in a prime domain?

Ans:

Yes, same is possible and this is because of a central storage of testing results, as well as materials. Also, they have the single point of access which clearly means there are no restrictions and can thus be used byagain and again.

89. How can find IBase and Instance by the order GUID?

Ans:

Crmd_link-guid_hi=crmd_orderadm_h-guid, where a crmd_link-objtype_set=29 crmd_srv_osset-guid_set = с?rmd_link-guid_set crmd_srv_refobj-guid_ref=crmd_srv_osset-guid ibin-in_guid=crmd_srv_refobj-ib_comp_ref_guid=ibintx- in_guid ibase is in ibin-ibase the instance is in ibin-instance, while description is in ibintx-descr.

90. E2E Exception of Analysis?

Ans:

• Have configured a SMD (Solution Manager Diagnostics) on SM 4.0 SP12 and and also have a set up IntroScope agent and EP agent successfully.
• When trying to run a program E2E Exception Analysis get message:
• “This application is not yet to be configured. Please refer to E2E post-installation steps”.
• Unfortunately cannot find any documentation about post installation steps.

91. How can resolve this?

Ans:

E2E functionalities are more difficult to set up a manually. In SPS12, and should order E2E Diagnostics starter pack. General availability of the E2E tools is a SPS13 (automatic setup).

92 Compare a SAP Solution Manager with the general SM approach?

Ans:

S.No	SAP SM	Other Approaches
1	Brief guidelines on a complex solution management	No Brief guidelines on a complex solution management
2	It can even enable users to develop a solutions	Features are limited to the development only
3	Vast support is also available	Not available up to a required extent

93. What are features of CRM have gone through or accessed while using a SAP Solution Manager?

Ans:

There are a certain features with which it has been equipped with and is also dedicated for. It generally includes a Documentation change, Searches and Monitoring change, Faster processes for an approval, Project Phase Management in the better way, Test and Protocol Management, and Transport Management.

94. Name and explain any two components of the Application Lifecycle Management?

Ans:

• Software Architecture – It define how the software actually works and what sort of the features it would be having in it. Actually, it’s layout of application that explains how exactly a software has been build-up.
• Computer Programming – It is basically diverse array of the computer alphabets done in a explained sequence to describe and manage a Application Lifecycle management.

95. Explain a significance of the SAP Solution Manager in a own language?

Ans:

SAP SM is a simply capable to the deliver an organization methodologies and the other functionalities so that all requirements for operating, implementing, as well as a monitoring enterprise solutions are done in effective manner. SAP SM is of a significant importance when it comes to integrating a solutions in an IT domain of an organization. SAP Solution Manager also enables an organizations in saving the lot of time on a solution development.

96.Can requirements be a same in all solution management approaches?

Ans:

Not, they cannot be a same but vary largely depending on a certain factors that are related to a product, its lifecycle, as well as to overall management of the solutions.

97. How decentralize a decision-making can be good for the solution management?

Ans:

When it comes to finding tha solution to any problem, it’s nothing but a decision-making which matters most. The users have to make sure that an entire moral or other decisions are to be taken in a explained and effective manner. It is their responsibility to make sure of a quick decisions and the ones which an everyone agrees on the without conflicts. Decentralize a decision-making is useful in this manner to enable a businesses to get the favorable fortune in a shortest possible time.

98. What is mean by a term Feedback and why think it’s important?

Ans:

In a Solution management, feedback is basically a rating that is offered by a clients to a service provider post-taking a services or when a solution is provided to him by the organization. The feedback reflects a quality of solutions/services offered to the customer by an organization. The feedback mechanism is a good to enable a business to consider methods and also strategies which are useful in keeping up a pace in all aspects.